Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gateway Toyota
Edmonton, AB
786 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
786 Reviews of Gateway Toyota
August 24, 2024
I went to replace my hood lock assembly I bought the part online after they installed it I found out that the wire was not attached I also found out the headlight on the right side was damaged and the Radia online after they installed it I found out that the wire was not attached I also found out the headlight on the right side was damaged and the Radiator Grille Sub-Assembly tabs were broken. I inspected the area before sending Service my mistake I did not take pics. they denied breaking the tabs they said it was like that. I filled the washer fluid two days ago it was not as loose as they claimed. those tabs were broken by the Toyota gateway service tech as he had to access the lock from the same area. this is the first and last time I am going there. the damages exceeded for the headlight assembly around $950 & Front Upper Grille assembly around $800 I went to fix the hood lock and labour $193 I bought the part myself online and Toyota parts for $ 120 now I have to fix their mistake parts for $1750 and labour for around $600 they won't take responsibility for the damages the cause he just deny it More
by labibawad
Employees Worked With
Troy Vinthers
August 08, 2024
Shai is excellent to work with and maintains a high level of professionalism while delivering top-tier service. Kiera is informative, efficient, and takes care of all of your needs. Simran is a pleasure to w of professionalism while delivering top-tier service. Kiera is informative, efficient, and takes care of all of your needs. Simran is a pleasure to work with, as she made all the paperwork seamless. More
by Luigi
Employees Worked With
Shai, Kiera, Simranjit
July 21, 2024
Toyota team was very polite and honest. Set up coordinator has explained all specifications in detail and helps us to test the features. Sales person was amazing, he was very clear and hone Set up coordinator has explained all specifications in detail and helps us to test the features. Sales person was amazing, he was very clear and honest from the beginning to end. He provided all updates on the vehicle time to time and delivered the car well ahead of the time. More
by Bimal Shah
Employees Worked With
Zain Lalji from Sales
June 28, 2024
Gateway Toyota for me is the top, all the staff is very helpful, and they want to ensure they provide the best service you want. Excellent job! helpful, and they want to ensure they provide the best service you want. Excellent job! More
by Iby_ariola
Employees Worked With
Kiera, Shai,
May 16, 2024
I checked all Toyota dealerships in Edmonton area. Gateway is the best for buying a new car. Fair pricing, no hidden fees. You pay MSRP. Manmeet is their best salesman. Honest, punctual, very nice to Gateway is the best for buying a new car. Fair pricing, no hidden fees. You pay MSRP. Manmeet is their best salesman. Honest, punctual, very nice to deal with. Their finance people Catalin (Cat) Iancu and Simranjit Kaur are awesome and very easy to deal with too. Definitely recommend. More
by Richard Hammond
Employees Worked With
Manmeet Pharwaha, Simranjit Kaur, Simerdeep Singh, , Catalin (Cat) Iancu
May 15, 2024
People are friendly and helpful ,specially Mr Adonis and the other pilipino employees i told some of my friend if they want a new vehicle come to gateway toyota the other pilipino employees i told some of my friend if they want a new vehicle come to gateway toyota More
by ariel14_ubaldo
Employees Worked With
Adonis
