Gary Moe Hyundai
Red Deer, AB
Filter Reviews by Keyword
By Type
102 Reviews of Gary Moe Hyundai
Looking for a positive experience... look elsewhere! Gary Moe will sell you a vehicle with no problem, it may not be what you are looking for, it may be somewhat high pressure tactics but you will get a Gary Moe will sell you a vehicle with no problem, it may not be what you are looking for, it may be somewhat high pressure tactics but you will get a vehicle without feeling like you got entirely ripped off. But the positives of the experience will end there. From the moment you drive your shiney new vehicle off the lot the constantly rotating staff will make your experience a gongshow!. Hope your vehicle never needs to have warranty work done, over 3 1/2 years they have not actually fixed any of the problems that my vehicle has. The 4 or 5 service managers that I have dealt with in my 3 1/2 years make every excuse in the book why things are the way they are... from not finding a problem (leaky windshield, drivers seat that clunks around) to the "way I drive it" (sticky accelerator, fuel mileage that's 30 higher than advertised) and the best is the design flaws (the car bouncing and swerving all over the road). Thinking back they actually did fix the wheel bearing that made it sound like my wheels were going to fall off. But don't worry, they will be eager to sell you another new vehicle while you wait for the other one to get fixed! . All cynicism aside, check what you are paying for before you agree to it being serviced, their prices have shot up in the past few months, I was shocked at my last oil change to get the $70 bill... that's an expensive free bottle of water I got for waiting More
Excellent Service!! I have dealt with quality service for many years and the service is outstanding and the staff very professional in every aspect of their business. Wil I have dealt with quality service for many years and the service is outstanding and the staff very professional in every aspect of their business. Will definitely be going back. ???? More
Be very careful if you buy here. Bought a new Limited Sonanta Hybrid No trade in cash deal. We were looking for a new car so started dealing with Gary Moe Hyundai. We test drove t Bought a new Limited Sonanta Hybrid No trade in cash deal. We were looking for a new car so started dealing with Gary Moe Hyundai. We test drove two cars, but they did not have some options we wanted. They looked around and found one that they could get in. I had them Email me the specs which showed that it had the options that we wanted. It sounded quit nice. They had to order it in, so I put a $2500 deposit down. When I got the car home I realized that 7 options which were listed in the email were not on the car. I phoned the Salesman and he assured me that this model had them and if I would bring it back he would show you how to use them. I made the two hour drive back to the dealership but they could not find them either. Of course he said they were so sorry and were going to make it right. We spent most of the day waiting and their solution was that we would spend another $11000 and that would get us a car with all the option that were in the Email. Looking back I should have not taken their word for it. I should have checked it out myself thoroughly. Since they ordered it in I would have been out my $2500. The sales people should get a lot more familiar with the product they are selling. Or they knew and….. More
Friendly and Accommodating I find the staff willing to give their best service with a smile. They have worked with my schedule to get my vehicle in and never have to wait long. I find the staff willing to give their best service with a smile. They have worked with my schedule to get my vehicle in and never have to wait long. Offer a ride without having to be asked. At one of my services, they picked up on an exterior paint issue that I hadn’t even noticed and had it looked after for me under warranty. Seem very willing to honor warranty by simply keeping the customer informed. I feel that they really look at what will have the customer feel looked after and pampered with their service. On top of the service, I have been more than happy with my second Sante Fe and know that others have gone to Hyundai to buy due to the reviews I have shared with people. I have been a happy customer! More
Amazing Staff and Service Gary Moe Hyundai service department is like no other I have ever experienced. The service department staff are so courteous and go beyond expectation Gary Moe Hyundai service department is like no other I have ever experienced. The service department staff are so courteous and go beyond expectations to provide quality service. I have brought my Santa Fe to them for all of my service needs and every time I am met with courteous, caring staff who go above and beyond. Today was just another exceptional day and I just wanted to let the staff know that I am so appreciative of their customer service. I suspected an oil leak in my car and when I phoned to book an appointment was asked if I would like them to pick up my car today instead of waiting for tomorrow. My car was picked up from my employment, serviced and brought back to my place of work all shiny and new looking. The staff made my day so much brighter that I called Hugh the service manager to tell him about his wonderful team. Thank you all for going above and beyond!!!! More
xxxx poor service 4 hrs to get my car and my hubby car back Will not buy again if I get bad service again I spent 4 hrs Have been pissed with the work they have done to my Will not buy again if I get bad service again I spent 4 hrs Have been pissed with the work they have done to my More
Fantastic service! Gary Moe Hyundai deliveres service in a professional and courteous manner, The service department exceeds my expectations in flexibility and ease thr Gary Moe Hyundai deliveres service in a professional and courteous manner, The service department exceeds my expectations in flexibility and ease throughout the entire servicing process. I am always able to get an appointment in a reasonable time frame and am met with helpful and professional people. I would recommend this service department to all looking for a a fantastic service experience! More
Excellent Service! I am happy to acknowledge the excellent service that I have received on numerous occations! I am always able to get an appointment in a reasonable ti I am happy to acknowledge the excellent service that I have received on numerous occations! I am always able to get an appointment in a reasonable time frame and am met with helpful and professional people. I have always had my problems resolved and the price is very competive too. I highly recommend Gary Moe Hyundai to others! More
Outstanding Service With a problem that needed a few appointments to fix, Gary Moe Hyundai delivered in a professional and courteous manner, always seeing to the needs of With a problem that needed a few appointments to fix, Gary Moe Hyundai delivered in a professional and courteous manner, always seeing to the needs of our busy family! The service department exceeded our expectations in flexibility and ease throughout the whole process. We had only just moved to the area and they knew nothing of us and yet treated us warmly. We gladly give a beaming referral to anyone to this dealership. Buying a vehicle is one thing, getting it services for years and years after...that matters! More
Great service dept! Always have been very helpful and I don't take my car anywhere else to service now. Recommended to everyone I know! See you again Always have been very helpful and I don't take my car anywhere else to service now. Recommended to everyone I know! See you again More