GD Coates Suzuki

This is the best dealership I have seen for honesty and superior service to my vehicle . They go above and beyond . After going to local service people , getting ripped off repeatedly with poor repair , I superior service to my vehicle . They go above and beyond . After going to local service people , getting ripped off repeatedly with poor repair , I now only go to GD Coates even tho they are far from me . I have been using them now for years with excellent results More

Avoid this dealership at all cost. They are selling damaged vehicles said they'd do the repairs before picking up our newer car. Month later not ready, after many excuses and weeks we They are selling damaged vehicles said they'd do the repairs before picking up our newer car. Month later not ready, after many excuses and weeks we picked it up with the same damage they said was fixed? Save your sanity don't go here! Many time wasting conversations with no results. Poorly managed business. Stay away there's more options than these jokers. More

Great selection and very friendly service! Vehicles are windshield priced and they are completely transparent about what you are paying for the vehicle, finance term, vehicle history and servi Vehicles are windshield priced and they are completely transparent about what you are paying for the vehicle, finance term, vehicle history and service history. Our family had been buying from this dealership for over 40 years. The staff get to know their customers and treat them like family. They also go to Great lengths to look after any minot issues that may arise on a pre-owned vehicle long after the sale. Highly recommended! More

Been with them 15 years and getting worse every time we trade in. They take you vehicle make you think paid off, and push the own back way higher. Not to mention selling us a pick up we sign all papers, fi trade in. They take you vehicle make you think paid off, and push the own back way higher. Not to mention selling us a pick up we sign all papers, find out 2 weeks later pick up was in an accident. They claim they have no info. on accident but we signed a paper saying we knew. xxxxxxxx, just passed and say: sign here, sign here and so on. Liars. Place has gone to xxxx over the last 6 or so years. Go else where if you can. More

avoid this service dept at all costs. ... repeat, avoid this service dept at all costs..... just had work done, they did half a job, thy didnt tell us, that we required an alignment afterw ... repeat, avoid this service dept at all costs..... just had work done, they did half a job, thy didnt tell us, that we required an alignment afterwards... when asked why they didnt do it, they said,w e cant do alignments so, they cant actually preform the entire service needed.. their attitude stinks, arrogant, condescending, and took no responsibility for their inability to perform the necessary work as they quoted.... "oh, i forgot to tell you about the alignment" side note, while walking througha doorway, an employee older man standing there holding the door open while talking to someone else, blurted out :your welcome" in an arrogant and ignorant voice.. this is the garbage this dealership is... they drive customers away....we lease our vehicles from klean auto leasing..., and always used the coates service for them... this dealership, coates, just DESTORYED A TEN YEAR BUSINESS RELATIONSHIP WITH THEIR ARROGANCE, POOR CUSTOMER SERVICE, AND IGNORANCE... More

called on monday expecting a call back still have not got a call back the car i bought is going to be a money pit a call back the car i bought is going to be a money pit More

The home of the sleezy car salesmen! Since the day I purchased my Jeep I have had everything you can imagine go wrong with it. It has needed over $4,000 worth of work put into replacing Since the day I purchased my Jeep I have had everything you can imagine go wrong with it. It has needed over $4,000 worth of work put into replacing severe issues in less than 9 months of owning it. The power control module, tie rod, brake pads, rotors, calipers, suspension, battery, oxygen sensors, balljoints, shocks & struts, YOU NAME IT. It also seems that some parts such as the battery are far below the market quality level. My Jeep only had 75,000km on it so the majority of these parts were potentially near the end of their lifetime and G.D. Coates didn't care to replace a single thing. Also not sure how it was certified? Been back and forth with Dean Coates in emails and have not gotten a clear response or solution to this (also, no reply since March). I have taken my Jeep to multiple mechanics for quotes and each one is in absolute shock that a vehicle in that shape was able to be sold to a customer. An absolute embarrassment on G.D. Coates' end. PLEASE purchase your vehicle elsewhere, I beg of you. More

Bought my 2013 Ford Escape from here I Love it! The staff were welcoming, the sale was quick, easy and affordable! I received my car the next day! were welcoming, the sale was quick, easy and affordable! I received my car the next day! More

Please do not buy from this dealership. I do not recommend! Do not buy from GD Coates. I've had nothing but issues with them and this car. It's been escalated beyond what I could have imagined. I don't wish thi Do not buy from GD Coates. I've had nothing but issues with them and this car. It's been escalated beyond what I could have imagined. I don't wish this upon anyone. They have an F rating on the Better Business Bureau for a reason and they have a 2.3 Rating on this site for a reason. I'm really surprised that they are still in business. I don't know how they can be because what they are doing is so wrong on so many levels. If you look through Google reviews they do have a higher rating but it's all 5 stars with no comments or very very little. Please rely on the bad reviews as I have experienced very similar if not worse. The bad reviews are way more in depth than what I'm reading here - from the transmission failing within a year to ongoing brake issues that eventually led to them failing and more. My car continues to have problems to this day and has been in the shop over 20 times in two years (not including maintenance). More

Run away fast Purchased a mini van 15 months ago and 30k kilometers.. Have spent $6500 in repairs since purchase.. Emailed in regards to why I was sold a mini van Purchased a mini van 15 months ago and 30k kilometers.. Have spent $6500 in repairs since purchase.. Emailed in regards to why I was sold a mini van with a used transmission in it and not informed 5 weeks ago and no response... have tried to get some form of an answer and no luck.. their policy must be pretty it up, sell it and forget it.. More