Frost Chevrolet Buick GMC Cadillac

Very bad customer service. very dishonest financial staffing. Took them more that 20 days to pay out my existing loan, leaving me carring 2 car payments and own 1 car. Never go very dishonest financial staffing. Took them more that 20 days to pay out my existing loan, leaving me carring 2 car payments and own 1 car. Never gonna do business here again. More

Tajay is a one of a kind salesman. He answered all my questions with confidence and expertise. Tajay made me feel comfortable and important. Tajay has a lot of patience, consideration, He answered all my questions with confidence and expertise. Tajay made me feel comfortable and important. Tajay has a lot of patience, consideration, experience, confidence, and is willing give the best deal and make you happy. I bought a truck from this dealership and a big thank you to Tajay for this experience. I recommend anyone looking for a vehicle to see Tajay he'll take care of you with a smile.. More

Stay as far away as possible! I am disappointed about the service of my car at this dealership and also to inform/warn other potential customers about the poor customer service tr I am disappointed about the service of my car at this dealership and also to inform/warn other potential customers about the poor customer service treatment received. After finding the real problem, I realized that I have been ripped off for more than $1600 for service and parts which my car does not needed. I almost damaged engine in my car, because during changing wrong parts and diagnostics, they loose around half of the cooling fluid and they didn’t inform me about. More

Never again. Went to look at a vehicle April 20th - signed that it would be certified. The worst communication I've ever experienced. I had to call for updates ev Went to look at a vehicle April 20th - signed that it would be certified. The worst communication I've ever experienced. I had to call for updates every single time, and never a call back within a reasonable time and no reason for delay, just excuses. May 14th I finally get an answer that it cannot be certified and a refund will be issued. Today I finally received the cheque. 6 weeks!!! Absolutely absurd and a complete waste of my time and energy. Don't waste your time or hard earned money. Used car Sales manager I was dealing with no longer works there, I hope it's not a coincidence! More

ripped me out of $730 ,or may end up costing me thousands ,clowns with licence ,clowns with licence More

Very disappointed in this dealership sales & management team ! Was interested in purchasing a Cadillac from them but they never even had the decency to respond to my messages or emails ! Sent an email to h team ! Was interested in purchasing a Cadillac from them but they never even had the decency to respond to my messages or emails ! Sent an email to high management regarding the situation and no response ! Very unprofessional business ethics ! Hope your experience are better then mine...good luck More

My transaction was very enjoyable . I traded my car for a camaro and they gave me a fair trade I and were easy to work with I traded my car for a camaro and they gave me a fair trade I and were easy to work with More

This was the best and most affordable dealership I have ever been to ! The staff there were very friendly, helpful and they gave a better price than other mechanics! The service to the vehicle was fast ever been to ! The staff there were very friendly, helpful and they gave a better price than other mechanics! The service to the vehicle was fast! They had me out of there very quickly! The work that was performed on the vehicle was second to none ! I personally was able to speak to the mechanic and I felt very comfortable as he diagnosed the problem/s with my car. He discussed that with me in detail and let me know the best option/s At the end of everything I felt that I got a great deal ! They were fair and affordable! They are willing to lower the price a bit to help with costs! Now I will say that they definitely fixed the car but the vehicle is running better than ever before! I would highly recommend them . They have a great team of top notch mechanics that really know their stuff! Overall I am extremely impressed with how they fixed my car ! Wow ! 5 stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ More

Took my vehicle in after experience troubling stalling and a check engine light. Turns out there were multiple things wrong with the fuel system. Nishal Malkan provided excellent customer service - hel and a check engine light. Turns out there were multiple things wrong with the fuel system. Nishal Malkan provided excellent customer service - helping me come down gracefully from the initial sticker-shock of my much-needed repairs. He explained clearly the purpose of each recommendation, and then helped me plan out the less high-priority items at a later date, so that I could budget but still drive my vehicle with confidence. Nishal kept me updated and walked me through the process. Nobody likes paying for car repairs, but this was as pleasant an experience as that can get. My car sounded beautiful after the repairs were done - excellent service, excellent experience More

I had reached out to the dealership on impending stock and TJ, took ownership of thr situation and ensured to keep me in the loop once the asset was in their posession, on thr same day, the asset was test and TJ, took ownership of thr situation and ensured to keep me in the loop once the asset was in their posession, on thr same day, the asset was test driven, numbers were crunched, deal was done. Delivery was quick and pain free. Had thr pleasure of sitting down with the Finance manager Dara, who provided equal and consistent quality service. No complaints on all front. I noticed everyone at the deleaeship would also go out of their way to say hi and provide a welcoming experience. Having delt with many dealerships, I can tell you this one stands out. Consistency is key folks! Mike S. 2023 Traverse RS More