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Freeway Mazda

Surrey, BC

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1,495 Reviews

15420 104th Avenue

Surrey, BC

V3R 1N8

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Showing 1,495 reviews

August 17, 2022

Best car buying experience I had ever. Had very little wait time despite the chip shortage happening post-pandemic era. Absolutely recommend this dealer. Everyone was super nice and friend More

by Kevin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Li, Peter Herbert, Artika Narayan, Eric Tham, Fui Yong
Aug 17, 2022 -

Freeway Mazda responded

Hi Kevin! Thank you very much for your kind words and for doing business with us! We are happy to hear that it was a great experience and it was a pleasure working with you and Penny. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new MX-5 RF and see you when you come in for Service Visits! Talk to you soon. Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

August 17, 2022

We have been dealing with Freeway Mazda since 2014 when we purchased our first Mazda. The sales staff and service department are extremely friendly and knowledgeable. We have had all our services done by More

by debbiepattison57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren in Service Department , Bryan Ticas-Castellanos, Eric Tham
Aug 17, 2022 -

Freeway Mazda responded

Hi debbiepattison57! Thank you very much for your kind words and for doing business with us over and over again and also referring family members and friends to us! We are happy to hear that it has been a great experience and it is always a pleasure working with you. Please don't hesitate to give us a call whenever you have any questions. Enjoy your vehicle and see you when you come in for your next Service Visits! Talk to you soon. PS - Please come and ask for me at Reception when you are next in for service so that I can formally introduce myself and thank you for your business! Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

August 17, 2022

Everyone here was so kind ! They were cooperative and helpful in decision making. Everyone was generous. More

by Sandy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Churchill, Peter Herbert, Eric Tham
Aug 17, 2022 -

Freeway Mazda responded

Hi Sandy! Thank you very much for your kind words and for doing business with us! We are happy to hear that it was a great experience and it was a pleasure working with you and your family. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new CX-5 and see you when you come in for Service Visits! Talk to you soon. PS - We appreciate you making the trek down from Prince George! Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

August 17, 2022

No pressure sales tactics, very personable staff that don’t make you feel like a target or a number. More

by mrslildvl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Churchill, Peter Herbert, Artika Narayan, Eric Tham, Fui Yong
Aug 17, 2022 -

mrslildvl responded

I have now purchased 2 vehicles at Freeway Mazda & the experience each time, has been amazing. The horror stories you hear about car dealerships, you don’t experience, with Freeway Mazda. I am extremely happy to be a part of the Freeway Mazda family! Thank you, Peter, Tracey, Eric, Fui & Artika, for my my 42nd birthday, that much more special!!!!

Aug 17, 2022 -

Freeway Mazda responded

Hi mrslildvl and HAPPY BELATED BIRTHDAY! Thank you very much for your kind words and for doing business with us again! We are happy to hear that it was a great experience and it was a pleasure working with you and your family. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new CX-9 and see you when you come in for Service Visits! Talk to you soon. Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

August 16, 2022

Though everyone out there is for a business but freeway Mazda is Most sincere and transparent dealerships I’ve come across More

by ajsbutalia5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Insurance lady , Tracey Churchill, Eric Tham, Shaheer Fazil, Terry Cai
Aug 17, 2022 -

Freeway Mazda responded

Hi ajsbutalia5! Thank you very much for your kind words and for doing business with us! We are happy to hear that it was a great experience and it was a pleasure working with you and your family. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new CX-5 and see you when you come in for Service Visits! Talk to you soon. Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

August 16, 2022

Great dealership with friendly staff members: James Francis, Peter Herbert, Eric Tham and Artika Narayan really made my whole purchase experience enjoyable and fun. Thank you Freeway Team! More

by Albert F
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Herbert, James Francis, Artika Narayan, Eric Tham
Aug 17, 2022 -

Freeway Mazda responded

Hi Albert F.! Thank you very much for your kind words and for doing business with us! We are happy to hear that it was a great experience and it was a pleasure working with you and your family. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new CX-5 and see you when you come in for Service Visits! Talk to you soon. Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

August 16, 2022

Extremely friendly staff, very knowledgeable about their cars, and very helpful to get you exactly what you need to the best of their ability. They did not try to scam me or force me to buy any unnecessary More

by jonnye07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Herbert, Artika Narayan, Eric Tham
Aug 17, 2022 -

Freeway Mazda responded

Hi jonnye07! Thank you very much for your kind words and for doing business with us! We are happy to hear that it was a great experience and it was a pleasure working with you and your family. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new Mazda3 Sport and see you when you come in for Service Visits! Talk to you soon. Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

August 15, 2022

The service department is superb in every way. They take pride in what they do and how to keep you coming back. More

by mnn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Wolff
Aug 17, 2022 -

Freeway Mazda responded

Hi mnn! Thank you very much for your kind words and for doing business with us! We are happy to hear that it has been a great experience and it is always a pleasure working with you. Please don't hesitate to give us a call whenever you have any questions. Enjoy your vehicle and see you when you come in for your next Service Visits! Talk to you soon. PS - Please come and ask for me at Reception when you are next in for service so that I can formally introduce myself and thank you for your business! Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

August 14, 2022

Happy with the level of communication. They were diagnosing a strange sound in my vehicle. I loved that they sent me a video showing what what was wrong then discussed next steps with me b More

by cheong_mitchell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Sanghara
Aug 17, 2022 -

Freeway Mazda responded

Hi cheong_mitchell! Thank you very much for your kind words and for doing business with us! We are happy to hear that it has been a great experience and it is always a pleasure working with you. Please don't hesitate to give us a call whenever you have any questions. Enjoy your vehicle and see you when you come in for your next Service Visits! Talk to you soon. PS - Please come and ask for me at Reception when you are next in for service so that I can formally introduce myself and thank you for your business! Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

August 13, 2022

Excellent customer service with a smiley face. Return call or message you if they miss your call. They are the reason why I bought my 2nd car from them. More

by Ac_tapon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Ticas-Castellanos, Noah Sidal, Marcus Opmeer, Lee Wolff
Aug 13, 2022 -

Freeway Mazda responded

Hi Ac_tapon! Thank you very much for your kind words and for doing business with us! We are happy to hear that it has been a great experience and it is always a pleasure working with you. Please don't hesitate to give us a call whenever you have any questions. Enjoy your vehicle and see you when you come in for your next Service Visits! Talk to you soon. PS - Please come and ask for me at Reception when you are next in for service so that I can formally introduce myself and thank you for your business! Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

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