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Freeway Mazda

Surrey, BC

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1,495 Reviews

15420 104th Avenue

Surrey, BC

V3R 1N8

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Showing 1,495 reviews

August 24, 2022

Everyone is helpful and knowlegeable on what they say and do.Peter is such a nice guy that treats us like friends or family.He always give an update on whats happening and true to his word about ETA. More

by wendelliceman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Li, Peter Herbert, Artika Narayan, Fui Yong
Aug 24, 2022 -

Freeway Mazda responded

Hi wendelliceman! Thank you very much for your kind words and for doing business with us! We are happy to hear that it was a great experience and it was a pleasure working with you and your family. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new CX-50 and see you when you come in for Service Visits! Talk to you soon. Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

August 20, 2022

Very informative and friendly. I was kept informed on the status of my new car, from assembly to arrival. I was very impressed by the knowledge and professionalism of everyone I me More

by Charmin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alison Linden (previous sales ambassador), Peter Herbert, Artika Narayan, Eric Tham, Fui Yong
Aug 24, 2022 -

Freeway Mazda responded

Hi Charmin! Thank you very much for your kind words and for doing business with us again! We are happy to hear that it was a great experience and it was a pleasure working with you and your family. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new CX-5 and see you when you come in for Service Visits! Talk to you soon. Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

August 20, 2022

Dealership gave me good service and access to a loaner car when it took longer than expected More

by Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Ticas-Castellanos
Aug 24, 2022 -

Freeway Mazda responded

Hi Guy! Thank you very much for your kind words and for doing business with us! We are happy to hear that it has been a great experience and it is always a pleasure working with you. Please don't hesitate to give us a call whenever you have any questions. Enjoy your vehicle and see you when you come in for your next Service Visits! Talk to you soon. PS - Please come and ask for me at Reception when you are next in for service so that I can formally introduce myself and thank you for your business! Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

August 19, 2022

Once again, the technicians here are always on top of their game. I have a 2010 Mazda 3 with over 171K and of course, comes wear and tear are expected. The first thing comes to mind was to contact Lee. More

by Lorenzo Vibar
Recommend Dealer
Yes
Employees Worked With
Bryan Ticas-Castellanos, Noah Sidal, Marcus Opmeer, Lee Wolff
Aug 19, 2022 -

Freeway Mazda responded

Hi Lorenzo Vibar! Thank you very much for your kind words and for doing business with us! We are happy to hear that it has been a great experience and it is always a pleasure working with you. Please don't hesitate to give us a call whenever you have any questions. Enjoy your vehicle and see you when you come in for your next Service Visits! Talk to you soon. PS - Please come and ask for me at Reception when you are next in for service so that I can formally introduce myself and thank you for your business! Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

August 19, 2022

Everyone in the dealership are always extremely friendly and looks after your needs. Keeps you up to date on your vehicle More

by rboily89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Kong, Bryan Ticas-Castellanos
Aug 19, 2022 -

Freeway Mazda responded

Hi rboily89! Thank you very much for your kind words and for doing business with us! We are happy to hear that it has been a great experience and it is always a pleasure working with you. Please don't hesitate to give us a call whenever you have any questions. Enjoy your vehicle and see you when you come in for your next Service Visits! Talk to you soon. PS - Please come and ask for me at Reception when you are next in for service so that I can formally introduce myself and thank you for your business! Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

August 19, 2022

I needed to figure out what was wrong. I was there an hour and charged $184 and they only advised what it might be and that the cost would be between $700 - $1400! That didn’t feel satisfa More

by karryn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryan Ticas-Castellanos
Aug 19, 2022 -

Freeway Mazda responded

Hi karryn! Thank you very much for your review and for doing business with us! I am really sorry to hear that you had an unsatisfactory visit. When is a convenient time to give you a call to discuss what transpired when you came in? Please give me a call at 236.458.7216 or at 604.583.7121 when you have a moment. I look forward to hearing back from you and talk to you soon. Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

Aug 24, 2022 -

Freeway Mazda responded

Hi karryn. How have you been? Please give me a call at 236.458.7216 or at 604.583.7121 when you have a moment. Talk to you soon. Peter Herbert

August 18, 2022

I take my car for service at their Surrey location and everyone is very helpful. They have always done a great job on my car. More

by Noman
Recommend Dealer
Yes
Employees Worked With
Bryan Ticas-Castellanos
Aug 19, 2022 -

Freeway Mazda responded

Hi Noman! Thank you very much for your kind words and for doing business with us! We are happy to hear that it has been a great experience and it is always a pleasure working with you. Please don't hesitate to give us a call whenever you have any questions. Enjoy your vehicle and see you when you come in for your next Service Visits! Talk to you soon. PS - Please come and ask for me at Reception when you are next in for service so that I can formally introduce myself and thank you for your business! Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

August 17, 2022

Always prompt and courteous service which is very appreciated no surprises and professional thank you More

by Mikedyckvp@gmail.ca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Wolff
Aug 17, 2022 -

Freeway Mazda responded

Hi Mikedyckvp@gmail.ca! Thank you very much for your kind words and for doing business with us! We are happy to hear that it has been a great experience and it is always a pleasure working with you. Please don't hesitate to give us a call whenever you have any questions. Enjoy your vehicle and see you when you come in for your next Service Visits! Talk to you soon. PS - Please come and ask for me at Reception when you are next in for service so that I can formally introduce myself and thank you for your business! Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

August 17, 2022

I had great experiences with Freeway Mazda staff during trading my Toyota Corola with Dodge Ram 1500. They are very nice and professional to deal with customer. Mostly Mr. Tommy & Mr. Shaheer. They helped More

by mehranp49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mina car insurance broker , Tommy Li, Tracey Churchill, Artika Narayan, Fui Yong, Reception Freeway, Shaheer Fazil
Aug 17, 2022 -

Freeway Mazda responded

Hi mehranp49! Thank you very much for your kind words and for doing business with us again! We are happy to hear that it was a great experience and it was a pleasure working with you and your family. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new Ram 1500 and see you when you come in for Service Visits! Talk to you soon. Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

August 17, 2022

Always good service in the service department, quick, efficient and always a good explanation if there are any questions. More

by twosevenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know his name
Aug 17, 2022 -

Freeway Mazda responded

Hi twosevenz! Thank you very much for your kind words and for doing business with us! We are happy to hear that it has been a great experience and it is always a pleasure working with you. Please don't hesitate to give us a call whenever you have any questions. Enjoy your vehicle and see you when you come in for your next Service Visits! Talk to you soon. PS - Please come and ask for me at Reception when you are next in for service so that I can formally introduce myself and thank you for your business! Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

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