![](http://dealerrater.ca/ncdn/u/12.20240619.137/Graphics/icons/close-x-orange.png)
Freeway Mazda
Surrey, BC
Filter Reviews by Keyword
By Type
Showing 1,492 reviews
Sales team was friendly and knowledgeable, but not pushy. Appreciated being allowed to take the vehicle for a test drive on my own as this is less distracting for me. Appreciated the fact that there was so Appreciated being allowed to take the vehicle for a test drive on my own as this is less distracting for me. Appreciated the fact that there was some room for negotiation without feeling that I was being nickled and dimed. Appreciated the fact that the sales people had knowledge of other brands. More
My brother was shopping for his Mazda 3 Sport GT with all luxury and tech package in off-white interior over the lower mainland. I helped him to get as many quotes as I can and one day when I use Freeway all luxury and tech package in off-white interior over the lower mainland. I helped him to get as many quotes as I can and one day when I use Freeway Mazda ' online inquiry, Brandon helped me with my requests. And within the next hour or two he phoned but I was so busy at work I didn't pick up. He was very professional and asked for my email and phone number when we met online. So the next thing I knoe, I have an email from him. We setup a day to go in to get down to the businesses. The day wee went, he helped us to fight with the sales manager And got us a great deal with free of change for life. After the deal was sealed, we went home with great smiles on our faces. We requested to moved our pick up day a week earlier and to be able to select a plate prior to the pick up day. The next thing you know, he has arranged them all. I highly Recommend Brandon to serve you at Freeway Mazda. More
After much research, I had finally settled on my decision to purchase a used Mazda 3. I had heard great things about Freeway Mazda, so I did a little research as to what they had on their lot and found a veh to purchase a used Mazda 3. I had heard great things about Freeway Mazda, so I did a little research as to what they had on their lot and found a vehicle I was very much interested in. While taking a peek at the car in the lot, I was approached by Joel who was very forward and honest about the car without trying to push me into the seat. Before we even spoke about a test drive, he filled me in on the fact the car was an out of province vehicle which, I assume, would be a problem with some people. (I, however, am looking at moving to the province in question, so it made little difference to me either way.) The test drive was fantastic, Joel had a perfect route in mind that took us through city, highway, country, through steep hills and through a brief construction area where the pavement had been torn up. He even offered to take us through the course again to get a full experience of the car. He was very knowledgeable about the vehicle and answered all questions honestly. The entire car buying process went smooth as silk! I could not have asked for a better time, and I would definitely recommend Freeway Mazda, and Joel especially, to anyone looking for a car! More
When I was looking for a Mazda3, I met Brandon at Freeway Mazda. He is a very nice and helpful guy, together with Tommy Li they made my purchase easy and a pleasant experience. The after sales experience was Mazda. He is a very nice and helpful guy, together with Tommy Li they made my purchase easy and a pleasant experience. The after sales experience was just as good.After buying car he helped me understand all functions of car. I would recommend both these guys to anyone who wants to buy a Mazda. More
My husband and I went to Mazda looking at a specific suv in mind and Arnie helped us not only get it, but got it that day with bonus's and speed! The team even stayed 1.5 hrs past closing time for me! That in mind and Arnie helped us not only get it, but got it that day with bonus's and speed! The team even stayed 1.5 hrs past closing time for me! That is what I call customer service. Arnie is amazing, he's such a sweet man, two thumbs up from me!!!!!!! More
This dealership is very good at walking people through purchasing a car. I like that they are helpful and professional in what they do! I wasn't intending to purchase exactly on the day that I came in. I purchasing a car. I like that they are helpful and professional in what they do! I wasn't intending to purchase exactly on the day that I came in. I already knew the vehicle I wanted. It was a matter of timing for me. Yes I am sure they wanted the sale, but they truly cared about me as a customer and my happiness in making the right choices. They took the time to explain things I needed to know more about, and were very upfront in their doing business. They are overall friendly people, and courteous. I liked their waiting area for customers. And I love my new vehicle!!!! Why did I give it the rating I did, was because overall it was a very good to great experience worth mentioning. More
Service was SUPER excellent from Harv and Tommy. All questions was answered straight forward and knowledgeably. There was no hidden charges, everything was black and white and clearly explained. I espec questions was answered straight forward and knowledgeably. There was no hidden charges, everything was black and white and clearly explained. I especially like the trust and confidence Freeway Mazda placed on their customers. There was no pressure or being pushed to buying a vehicle. Transaction was so smooth and easy. Thanks so much Harv, Tommy and Eric. More
Sami was very friendly and knowledgeable. If there was something he didn't know the answer to he wasn't afraid to say that and get the answer for me promptly. I hate the negotiation process in buying vehi something he didn't know the answer to he wasn't afraid to say that and get the answer for me promptly. I hate the negotiation process in buying vehicles. My expectations are to be treated like a person, not a number, and not someone who doesn't know anything about the vehicle they own or the vehicle I'm are going to purchase. Sami was great with all of this... he never made me feel like I didn't know what I was talking about (where other sales people at other dealerships had) and he was a pleasure to talk to. I would definitely refer friends to see him. More
We had a wonderful experience purchasing our newest car from Freeway Mazda. We worked with Harv and Thai to test drive and complete the sale. Both were very friendly and helpful. Their knowledge of the from Freeway Mazda. We worked with Harv and Thai to test drive and complete the sale. Both were very friendly and helpful. Their knowledge of the car was excellent and helped answer many questions we had. The sale process was easy and we didn't feel the pressure tactics like we have felt at some other dealerships. We received a great deal with some accessories thrown in for good measure. Even the 'business office' was a friendly, easy and informative session, which, in my experience, is unusual in this industry. I would certainly recommend Harv and Freeway Mazda to our friends as a place to go when looking for a new vehicle. More
Started out with talking to Thai Mounivong about getting a car for work. A few months went by because of busy work schedule, went in randomly one day to check out the mazda 3 skyacitv after doing much resea a car for work. A few months went by because of busy work schedule, went in randomly one day to check out the mazda 3 skyacitv after doing much research. Ended up Dealing with Tommy LI when i got in. Mentioned How i talked to Thai first on the phone both sales men helped me out with Car and options. Thai Took me for a test drive and i ended up buying that car i drove. Didn't feel any pressure from either of them. They were both friendly and made me feel comfortable about asking questions and every thing went very smooth. Ive had many people like my car, both family and friends and i always recommend that they come and check out the new mazda's based on the great fuel economy and financing. The warranty too is a bonus and oil changes for life was definitely a selling point. BUt i liked how the sales men didn't fight over me they worked together and i liked that. -Rhyane darwel More