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Frayne's Exeter Toyota

Exeter, ON

4.8
321 Reviews
FRAYNE'S EXETER TOYOTA in Exeter, ONis a family owned and operated dealership. We are committed to delivering exceptional service, from the minute you enter our Showroom, Service Department or web site, throughout the life of your vehicle and beyond. We look forward to seeing you in our dealership, and we hope the information on our web site will help you get to know us better. Our mission is to earn your business by providing straight forward, honest information and exceptional customer service on any of our products or services. Our experienced sales staff are eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 1 (877) 827-6618.
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70707 London Road, Main St S

Exeter, ON

N0M 1S1

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Showing 321 reviews

May 29, 2018

Excellent service before, during and long after the purchase I have dealt with Frayne's Exeter Toyota for 25 years at this point. I've always felt valued whether I was in the market for a new vehicle or having a More

by Karen Brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Bedard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Frayne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Masse - 5 stars for him as well!, Bruce Hodge, Margie Austin, Wayne Bowron, Jonathan Scroccaro
May 23, 2018

They gave me the greatest service . Thanks Cliff Anderson I am a single woman who doesn't have much experience buying a new car . They were very paitient and answered all my questions with no pressure to purc More

by decision2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Bedard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cliff Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2018

Very pleased with our experience at Frayne's Exeter Toyota. Friends had recommended we visit Frayne's Exeter Toyota in Exeter. We live in London. We wanted to lease a new Corolla. We were currently leasing a More

by Bobbers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanne Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Rader, Wayne Bowron, Jonathan Scroccaro
April 25, 2018

TOYOTA TUNDRA PICKUP TRUCK Salesman Ron Rader was very good to deal with. Always returned phone calls promptly. Gave sales pricing that was complete and fair with no hidden co More

by patkelly
Recommend Dealer
Yes
Employees Worked With
Ron Rader
April 16, 2018

Barcelona Red Samantha was a pleasure to deal with. She answered all of my questions and concerns about buying my new Tacoma TRD Off-Road. Samantha went out of her More

by Red2108
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Bowron, Samantha McKay, Jonathan Scroccaro
Apr 16, 2018 -

Frayne's Exeter Toyota responded

Thanks for sharing your experience. Customer service is #1 at Exeter Toyota. Enjoy your new Tacoma!

April 14, 2018

I'm loving my new Corolla! I am just so impressed by the professionalism of all the staff at Frayne's Toyota. Samantha McKay was knowledgeable, friendly and patient (I think I t More

by Donna2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Bowron, Samantha McKay
Apr 16, 2018 -

Frayne's Exeter Toyota responded

Thanks for taking the time to share your experience Donna. Your new Corolla looks great! Enjoy it!

April 13, 2018

My first Toyota! Cliff was excellent to deal with, he provided friendly and very helpful customer service. Thank you Cliff at Exeter Toyota! Love my new Rav 4!! More

by Alison, Seaforth ON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cliff Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cliff Anderson
Apr 16, 2018 -

Frayne's Exeter Toyota responded

Enjoy your new RAV4 Alison and welcome to our Exeter Toyota family!

April 09, 2018

Great truck, great experience Had a great experience at Frayne's Toyota. Cliff was always available for communication, and pre-empting questions and options for me, along with lots More

by Brigzybot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cliff Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The staff was great.
Apr 16, 2018 -

Frayne's Exeter Toyota responded

Thanks so much for sharing!

October 20, 2017

Failure to fix my brakes... even though they had the car for 1 week...5 trips to Exeter at my expense(250 min driving) Failure to provide good service...Ter More

by Toyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justine, Terry Hoffman, Samantha McKay, Dave McNaughton
Oct 20, 2017 -

Frayne's Exeter Toyota responded

I'm sorry to hear about your unfortunate experience. We are known for our exceptional customer service, and it's disappointing to hear you don't feel you received this. Your vehicle was here over a long holiday weekend, and I apologize if that was an inconvenience. We do offer loaner vehicles to our customers who require alternative transportation, so I'm sorry if that was not offered to you. During the brake inspection, our Toyota trained Technicians determined that there was nothing unsafe about the brakes that would require replacing. Although you're vehicle is beyond our pre-owned warranty guidelines, we did offer a repair solution at a reduced price. Finally, if you were hung up on, I sincerely apologize, that is unacceptable. I'm happy to discuss this more with you, and can be reached by phone at (519) 235-2353 or email jfrayne@exeter.toyota.ca Justine Frayne-Steenstra General Manager Exeter Toyota

March 07, 2017

Toyota Tundra Just keeps on going...and going...and going! GREAT Dealership full of GREAT people! I bought my 2008 Toyota Tundra Crewmax from Exeter Toyota and I love it. It now has 361,000 km's on it and th More

by Brian Fitzsimons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Frayne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Bylsma, Margie Austin, Bruce Hodge, Rick Frayne, Bruce Hodge, Scott Bylsma, Margie Austin
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