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Fraser Ford Sales Limited

Oshawa, ON

3.5
242 Reviews
Fraser Ford SVT Sales Limited is a full-service dealership providing services for over 25 years including New Car Sales, Pre-Owned Sales, Service and Parts, and Carstar Collision Center. Give us a call and arrange your Fraser Ford experience or book your service appointment today!
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815 King St W

Oshawa, ON

L1J 2L4

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Showing 242 reviews

May 25, 2020

It was a pleasure having my Ford Edge serviced at Fraser Ford. Service Manager Kim Finn and the tech treated me with the most professional and courteous manner. Sincerely Paul Hui More

by Paul Hui
Recommend Dealer
Yes
Employees Worked With
Kim Finn
May 26, 2020 -

Fraser Ford Sales Limited responded

Thank you Paul for your review and kind words. Our team is grateful to hear from you and your recent experience within our dealership. It is our pleasure to assist you and get your vehicle back on the road safely. We look forward to assisting you again in the future. Have a wonderful day. Stay safe. Stay healthy. Regards, Your Fraser Ford team.

March 17, 2020

Denied that they damaged by 2018 Ford Escape Had my 2018 Ford Escape in for some service on January 31, 2020. Was damaged by one of their employees. They deny any wrong doing. Will not pay to re More

by 2018 Ford Escape
Recommend Dealer
No
Employees Worked With
Kristine Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOHN BIANCHI, Diane Lewis
March 04, 2020

Exceptional Customer Service!! We have purchased several vehicles over the years at Fraser Ford. When it comes to selecting an new vehicle or even having your vehicle serviced the s More

by Elizabeth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbi Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Mattson, Dorothy McWhirter
Mar 04, 2020 -

Fraser Ford Sales Limited responded

Hi Elizabeth. Thank you for sharing your experience with our team. We truly appreciate your feedback and comments. We are pleased to be able to provide you with an exceptional customer service experience. Our team thanks you for continuing to choose Fraser Ford as your dealership of choice. Have a wonderful day and we look forward to assisting you in the future. Regards, Your Fraser Ford team.

January 13, 2020

Ford Escape Purchase Kristine went above and beyond to find us a vehicle that met all of our needs. She made our purchase a stress-free and fun experience and happily ans More

by Tony
Recommend Dealer
Yes
Employees Worked With
Kristine Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2020 -

Fraser Ford Sales Limited responded

Thank you Tony for your kind words and review. Our team truly appreciates your feedback and we are happy to see that your experience was an exceptional one. Thank you for choosing Kristine and Team Fraser as your go-to dealership. We know you are going to enjoy your new Escape and all the features and technology it has to offer. Regards, Your Fraser Ford team.

January 10, 2020

I’ve bought 3 vehicles from fraser ford and the latest one has been a complete dud. It’s been in for repair for the same issue going on 12 times and I can no longer get anyone from the dealership to call More

by Swobo
Recommend Dealer
No
Employees Worked With
Member is no longer listed.
Feb 14, 2020 -

Fraser Ford Sales Limited responded

Hi Swobo, our apologies on the delayed response to your concerns. As your screen name does not match any of our clients in our system, it is difficult for us to look into your vehicle history and work with you to correct these issues and concerns. Should you feel you would like to reach out to our Service Manager, Kim please call during business hours to discuss. Your feedback and comments are very important to us and we would like the opportunity to work on a solution. Have a wonderful family long weekend. Regards, Your Fraser Ford team.

November 13, 2019

This is my third vehicle purchase from Fraser Ford and as usual I’m impressed! Kristine is very knowledgeable and can answer any questions. Kristine has great communication skills and keeps you in the loop. More

by Guy Paquin
Recommend Dealer
Yes
Employees Worked With
Kristine Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal King
Nov 15, 2019 -

Fraser Ford Sales Limited responded

Happy Friday Guy, Thank you for sharing your experience with us. Your feedback is truly important and we are proud that our team provided you with an exceptional customer service experience. Thank you for continuing to choose Fraser Ford as your dealership. Our team looks forward to assisting you again. Have a wonderful weekend. Regards, Your Fraser Ford team.

August 04, 2019

Bought 2 Trucks from Dorothy Bought a F150 in 2013 and am currently awaiting 2019 F250 that has been factory ordered. Dorothy is a straight shooter, knowledgable, no pressure, and More

by Jenn&Rog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dorothy McWhirter, Kristal King
Aug 12, 2019 -

Fraser Ford Sales Limited responded

Hi Jenn&Rog, Thank you for your kind words regarding your experience with Dorothy and Kristal. It is a pleasure for our team to be able to assist you with getting the vehicle you want. Our team looks forward to assisting you with all your future vehicle needs & maintenance. Have a wonderful day and enjoy the ride! Regards, Your Fraser Ford team.

August 04, 2019

Transmission issue 2013 F150 Wow. When xxxx hit the fan, you learn the value of your dealership. Our transmissiom well failed in our F150. I called Kim, as we have a great relatio More

by Jenn&Rog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberley Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2019 -

Fraser Ford Sales Limited responded

Thank you Jenn&Rog for sharing your recent experience and providing us with comments. We truly appreciate your review and feedback as it is important to our team. We are happy to hear that Kim was able to assist and our team could get you back on the road safely. Thank you for your loyalty to Fraser Ford and we look forward to assisting you with all your future vehicle needs & maintenance. Have a great day. Regards, Your Fraser Ford team.

June 29, 2019

A Birthday we will never forget!!! Our experience with Fraser Ford has been incredible! From the moment my husband popped in to have a look to closing the deal on his birthday weekend, More

by Bisia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristine Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal King
Aug 12, 2019 -

Fraser Ford Sales Limited responded

This is fantastic Bisia to hear. we are truly happy to know that our team was able to help celebrate your husband's birthday and with your vehicle purchase. We truly appreciate your time for providing us with your rating and comments. Your feedback is important to our team. We hope you are enjoying your new ride and the summer. Our team looks forward to assisting you with all your future vehicle needs & maintenance. Have a wonderful evening. Regards, Your Fraser Ford team.

June 12, 2019

It's been a Excellent Experience Doug as been a great help getting me into my New 2019 Ford escape. This is my third purchase with Doug.Looking Forward to doing business again soon.Th More

by Fordman60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug McGahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2019 -

Fraser Ford Sales Limited responded

Good morning Fordman60. Thank you for taking the time to provide us with a wonderful review. We truly appreciate your comments and feedback is important to our team. We look forward to assisting you with all your future vehicle needs & maintenance. Have a great week. Regards, Your Fraser Ford team.