Fraser Ford Sales Limited
Oshawa, ON
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 242 reviews
It was a pleasure having my Ford Edge serviced at Fraser Ford. Service Manager Kim Finn and the tech treated me with the most professional and courteous manner. Sincerely Paul Hui Ford. Service Manager Kim Finn and the tech treated me with the most professional and courteous manner. Sincerely Paul Hui More
Denied that they damaged by 2018 Ford Escape Had my 2018 Ford Escape in for some service on January 31, 2020. Was damaged by one of their employees. They deny any wrong doing. Will not pay to re Had my 2018 Ford Escape in for some service on January 31, 2020. Was damaged by one of their employees. They deny any wrong doing. Will not pay to repair my car. John BIANCHI - Fixed Operations Manager Had to rate a star. Would not give any stars. More
Exceptional Customer Service!! We have purchased several vehicles over the years at Fraser Ford. When it comes to selecting an new vehicle or even having your vehicle serviced the s We have purchased several vehicles over the years at Fraser Ford. When it comes to selecting an new vehicle or even having your vehicle serviced the staff have always proven to be very knowledgeable and friendly. Will continue to recommend these individuals and their exceptional customer service! More
Ford Escape Purchase Kristine went above and beyond to find us a vehicle that met all of our needs. She made our purchase a stress-free and fun experience and happily ans Kristine went above and beyond to find us a vehicle that met all of our needs. She made our purchase a stress-free and fun experience and happily answered all of our questions! Everyone at the dealership made us feel welcome and comfortable. Al was also a pleasure to deal with. Extremely happy with our purchase. Thank you Fraser Ford! More
I’ve bought 3 vehicles from fraser ford and the latest one has been a complete dud. It’s been in for repair for the same issue going on 12 times and I can no longer get anyone from the dealership to call one has been a complete dud. It’s been in for repair for the same issue going on 12 times and I can no longer get anyone from the dealership to call me back about another repair (the vehicle is less than 1.5 years old). This will be my last ford purchase as a result of the poor customer service. More
This is my third vehicle purchase from Fraser Ford and as usual I’m impressed! Kristine is very knowledgeable and can answer any questions. Kristine has great communication skills and keeps you in the loop. usual I’m impressed! Kristine is very knowledgeable and can answer any questions. Kristine has great communication skills and keeps you in the loop. Kristal is quick at sending all the pertinent information to get all the licensing and financing rolling quickly. Thank you for another great experience. More
Bought 2 Trucks from Dorothy Bought a F150 in 2013 and am currently awaiting 2019 F250 that has been factory ordered. Dorothy is a straight shooter, knowledgable, no pressure, and Bought a F150 in 2013 and am currently awaiting 2019 F250 that has been factory ordered. Dorothy is a straight shooter, knowledgable, no pressure, and adapted to how we like our numbers (total cost, not focus on the monthly). She worked and got us a great trade in value on our F150! She has a lovely sense of humour (icing on the cake😉). She is the ONLY car sales person we have ever came back to for a second vechile. She works hard for her customers and always follows through on the commitments she makes! You ROCK Dorothy! If I could give her a 10 out of 5 I would as that is how pleased we are with her customer service level and dedication she has provided!! Note to Kristal, she is a ray of sunshine amd easy to work with! More
Transmission issue 2013 F150 Wow. When xxxx hit the fan, you learn the value of your dealership. Our transmissiom well failed in our F150. I called Kim, as we have a great relatio Wow. When xxxx hit the fan, you learn the value of your dealership. Our transmissiom well failed in our F150. I called Kim, as we have a great relationship over almost 6 years of service work with 2 vechiles, to tell her what happened. She asked 2 simple questions: Who's name is the truvk under in the system and how many kilometres on on the truck. She gave us great news she is covered. 3 lessons learnt: always bug extended warranties (tricare), always check in with Kim becuase she knows her stuff, and always fo business with Fraser Ford because they stand behind their products!!! More
A Birthday we will never forget!!! Our experience with Fraser Ford has been incredible! From the moment my husband popped in to have a look to closing the deal on his birthday weekend, Our experience with Fraser Ford has been incredible! From the moment my husband popped in to have a look to closing the deal on his birthday weekend, the experience has been nothing short of amazing. Their attention to detail, working at our schedule (I work nights) and making my husband's birthday weekend one unforgettable day, we would absolutely return as customers and moreso recommend Fraser Ford to anyone and everyone. Kristine and Kristal have been amazing in meeting our needs. You get their full attention and they will do everything in their power to make the deal work for you. We are proud owners of three Ford vehicles in the last year and a half and I think we have found our place!!! Amazing team :) THANK YOU!!! The Zolynski Family More
It's been a Excellent Experience Doug as been a great help getting me into my New 2019 Ford escape. This is my third purchase with Doug.Looking Forward to doing business again soon.Th Doug as been a great help getting me into my New 2019 Ford escape. This is my third purchase with Doug.Looking Forward to doing business again soon.Thanks Kevin More