Fraser Ford Sales Limited

Never fix the issue the first time Multiple visits to fix the same issue. Never call when your vehicle is ready Never call to tell you what they have found wrong with the vehicle. Multiple visits to fix the same issue. Never call when your vehicle is ready Never call to tell you what they have found wrong with the vehicle. Forget to do all requests I made about vehicle. Ordered a part and said it was in. I went to pick it up and they didn't have the part. This is all in a few months. I will be changing dealerships now. More

Well Done!! We bought a used vehicle from Fraser Ford years ago but this was the first time we ever dealt with them on purchasing a new vehicle. We bought a 2017 We bought a used vehicle from Fraser Ford years ago but this was the first time we ever dealt with them on purchasing a new vehicle. We bought a 2017 Escape and we love it! Our sales person Kristine P:ayne was terrific to deal with. as were the rest of the staff we dealt with. I would highly recommend others dealing with Fraser. We'll definitely use their services again!! Two thumbs up! More

Service fit for a king. I've been going to this dealership for about 4 years, and they've never given me a problem. Traci is the best. Her combination of professionalism and I've been going to this dealership for about 4 years, and they've never given me a problem. Traci is the best. Her combination of professionalism and friendliness is unmatched. She's handled a couple of major repairs for me now, and I always walk away knowing I'm being taken care of and given a more than fair deal. I highly recommend this dealership to anyone in Oshawa and the surrounding area. More

Couldn't Be Happier! This was easy and hassle free! Fraser Ford wanted my business and made it possible by getting me the best possible deal! Kristine Payne was a pleasur This was easy and hassle free! Fraser Ford wanted my business and made it possible by getting me the best possible deal! Kristine Payne was a pleasure to deal with! A real pro! She knew exactly what she was talking about and did her best to make the deal happen! I couldn't be happier! Thank you!!! More

Excellent Customer Service!! Tracey in the service department is the most friendly service advisor I have ever met. She makes you feel comfortable, relaxed and trustworthy on fir Tracey in the service department is the most friendly service advisor I have ever met. She makes you feel comfortable, relaxed and trustworthy on first visit! I've been to a lot of dealerships in my life time and I must say this was the best experience I have had. Not only was she friendly but it was apparent how well she knows her product. You don't feel like you're being "played" like other dealerships when you visit Fraser Ford :) Thanks again Traci for your outstanding customer service!!! More

Highly recommended Sales person excellent to deal with, friendly and knowledgeable. I felt comfortable with the decision to purchase my car, from Fraser Ford, hope servi Sales person excellent to deal with, friendly and knowledgeable. I felt comfortable with the decision to purchase my car, from Fraser Ford, hope service department is as efficient. More

Service above and beyond My car had a recall - after ordering part and calling to schedule replacement and learning I had just had surgery - dealer picked up my car, replaced My car had a recall - after ordering part and calling to schedule replacement and learning I had just had surgery - dealer picked up my car, replaced fuel tank and brought back to my house. More

Friendly, great communication I had a great experience. I had made an apt and they took me early, explained what they would be doing and what they didn't have to do and offered me I had a great experience. I had made an apt and they took me early, explained what they would be doing and what they didn't have to do and offered me advise as to what would be recommended based on the problem and my budget. They worked on the car quickly and called me when it was ready. I was able to arrange to pick up my car the next day when they were closed as my plans had changed during the day. They were very flexible and accommodating to my needs. More

A great experience Excellent friendly service. The work was done to my expectations and the price was right in line with what I was quoted when I brought the car in. Excellent friendly service. The work was done to my expectations and the price was right in line with what I was quoted when I brought the car in. More

Amazing customer service and knowledgable staff We talked with Bruce months before we purchased our Ford F-150, he was very patient and understanding about all the questions we asked as well as keep We talked with Bruce months before we purchased our Ford F-150, he was very patient and understanding about all the questions we asked as well as keeping us updated as to any sales that were happening at the dealership. He made sure that we comfortable with our purchase as well as informed about the differences between each truck we were looking at. It felt like he had our back and that he truly cared about more then just selling us a vehicle. I would strongly recommend using him as your sales person! More