Fraser Durham Chrysler Dodge Jeep Ram Inc.

Making friends with excellent custoner service. My experience at this dealership was professional and fun. Everybody is friendly and they go all the way when it comes to getting u what u want. Brett My experience at this dealership was professional and fun. Everybody is friendly and they go all the way when it comes to getting u what u want. Brett is an excellent manager full of sales experience and gets to the point and leaves nothing out when it comes to selling u a vehicle. Of course I have to say that coleen (sales) was fun to deal with. She not only sold me a car and went beyond to make me happy, but we also developed a friendship. When u come to Fraser Chrysler expect an excellent experience. More

Mediocre .. at best Tolerable for the most part .. and necessary as they are only slightly better than the other Chrysler options in the Durham Region. My wife called to Tolerable for the most part .. and necessary as they are only slightly better than the other Chrysler options in the Durham Region. My wife called to book an appointment to have our winter tires brought in to change and left messages on three occasions with no return call(s). Issues with communication last winter (2017-18) regarding when our tires had arrived, resulting in showing up for an appointment and the tires not being there (and this was after a previous rescheduling for the tire service) Asked the service desk to fill the windshield washer fluid in lieu of the miscommunication and were told it would be no problem, but it wasn't done. (Not that this is difficult to do yourself, but it's the premise) Took my truck in for tires, lube and oil change, and got tires and oil change, as my door still squeaks. There was no indication of brake wear on the multi point inspection form, and the tires were off for tire change to my winter set. Again, all little things, but how the xxxx can you be a 5 star service center without paying any attention to the details ? Sometimes it feels as if the dealer is doing you a favour rather than the other way around. Given that the prices on new vehicles are typically over any other Dodge/Ram volume dealer in the GTA, you'd think it would be the small stuff that would have the attention paid to it. But I'm just the customer More

Received excellent service I attended Fraser Chrysler to deal with some repairs to my lease return. I dealt with Peter Bright in the service department and received exceptional I attended Fraser Chrysler to deal with some repairs to my lease return. I dealt with Peter Bright in the service department and received exceptional service. He was attentive to my needs and was able to deal with some issues under the vehicle warranty and had everything fixed and then went out of his way to arrange for the return of my lease to the leasing company even though I did not lease the vehicle from Fraser Chrysler. With his assistance and that of the sales manager , Mike Cullen, I was able to return the vehicle in an expeditious manner. With the service ice I received , I would definitely go back in future for my vehicle service and would recommend them to my friends. More

Very friendly, and helpful. No high pressure sales tactics .Did not try to up sell us. One of our more pleasant car buying endeavors. Only down side, there where 2 key fobs when No high pressure sales tactics .Did not try to up sell us. One of our more pleasant car buying endeavors. Only down side, there where 2 key fobs when we test drove truck but only one when we picked it up.There still looking for 2nd fob. More

Very friendly. Professional and helpful. Colleen and the dealership met my needs for my vehicle. Very pleasent vehicle purchase experience. I was satisfied and happy with everything and Colle Colleen and the dealership met my needs for my vehicle. Very pleasent vehicle purchase experience. I was satisfied and happy with everything and Colleen was great to deal with. More