Fowler Nissan

Highly recommended I have just leased a 2018 Rogue. Salesperson was phenomenal. I was also very impressed by the attention, interest and support shown by the Sales Manag I have just leased a 2018 Rogue. Salesperson was phenomenal. I was also very impressed by the attention, interest and support shown by the Sales Manager and Finance Manager. What impressed me more, as was not expected, was the helpfulness and care shown by the other salespeople. They acted like I was their customer even though I was not. I was made to feel like I was important to the entire staff. Thank you to Daniel, Brady, Cory, Cierra, Renee and the entire Birchwood crew. More

Timely service and engaging staff The service staff are very helpful and listens with empathy! The tire change was quick, service cost was discussed before hand and the Service Manager The service staff are very helpful and listens with empathy! The tire change was quick, service cost was discussed before hand and the Service Manager was very helpful and explained the delay on the tire delivery. More

Service Great people to deal with, they are organized, professional, everything was on time, they take time to explain everything to you, they really care abo Great people to deal with, they are organized, professional, everything was on time, they take time to explain everything to you, they really care about their customers needs and concerns! More

Thorough and went over the whole truck. Talked to Renee first on Chat on Sat. Night and was invited to come to the dealership on the Monday. Showed us what we wanted and convinced us to buy Talked to Renee first on Chat on Sat. Night and was invited to come to the dealership on the Monday. Showed us what we wanted and convinced us to buy a Nissan instead of Ford which we is all we have ever had! More

Great Experience We had a great experience buying our new Nissan from Birchwood Nissan Brandon. Friendly, knowledgeable staff made our decision easy. We would certainl We had a great experience buying our new Nissan from Birchwood Nissan Brandon. Friendly, knowledgeable staff made our decision easy. We would certainly recommend them to our friends and family. More

Open Saturday Fast friendly personal, open on a Saturday to diagnose my issue, repaired in great time. Even though I did not choose this dealer to purchase my Niss Fast friendly personal, open on a Saturday to diagnose my issue, repaired in great time. Even though I did not choose this dealer to purchase my Nissan they were still quite helpful, excellent place to be! More

Pleasant staff, flexible service As usual booked in for service, pleasant employees both floor staff and management. Previous to this service session, had vehicle in for service.... As usual booked in for service, pleasant employees both floor staff and management. Previous to this service session, had vehicle in for service....vehicle came out with spotless wash job...somewhat beyond expectations! More

Excellent service Since dealing with birch wood I have had excellent service they were very good to deal with when I bought a new vehicle great trade in value and excel Since dealing with birch wood I have had excellent service they were very good to deal with when I bought a new vehicle great trade in value and excellent employes and very knowledgeable great experience More

Purchase Great place to shop, they care about your needs are more than willing to "work" for you, so you have what you need, they are friendly, caring, and ver Great place to shop, they care about your needs are more than willing to "work" for you, so you have what you need, they are friendly, caring, and very helpful with any concerns you have, don't be afraid to ask. More

Don't Tell I was shocked by the extra $200+ on my recent vehicle service. For what? Cleaning tracks on my sunroof and putting in two filters. Did I approve th I was shocked by the extra $200+ on my recent vehicle service. For what? Cleaning tracks on my sunroof and putting in two filters. Did I approve the work? Yes, I did. Did they tell me the cost before doing it? No, they did not. I actually thought the quick wipe down of the sunroof tracks would be done at little to no cost. I knew there'd be a coat to the filters, but >$200??? Secondly, I actually called the dealership a few days before my appointment to ensure that it would be ready before noon as I had a 12:15 pm commitment. They assured me it would (9 am drop off). When I dropped off the vehicle I again asked about time for pick up and was again reassured well before noon it would be ready. At 11:45 am I called to inquire on the status of my vehicle. The response? "Can you call back after 1:00 pm?"!!! No, I cannot!!! After waiting on hold for 5 minutes I finally had someone tell me I could pick up my vehicle. By the time the shuttle picked me up, I was now running late and had no time to dispute the outrageous over charge. I had to be somewhere. So I begrudgingly paid and raced out the door. No complimentary vacuuming of the interior or washing of the exterior - even though I had just paid for a "Type (whatever)" 60k service package. And the filter they put in? It stinks. My vehicle sticks. Air freshener right beside me because the smell is putrid. Never going back there again. Love my Nissan, but not giving that place anymore $. More