Formula Honda

They swapped my brake lights! This review is for the body shop. They did a couple of repair on my car before, and I have no complaints. There work is great. I did have issues ye This review is for the body shop. They did a couple of repair on my car before, and I have no complaints. There work is great. I did have issues years ago when they put in a wrong transmission fluid into my CVT. But okay, that could be a mistake. But this time let me tell my stories. I got into an front end accident on end of May 2018. I got my car back on June 29. Everything seem good. I got some 3M Paint Protection (Clear BRA) on my hood, bumper and headlights. They tell me bring the car back in about a week, because the new paint need to wait. So they tell me drop off the car on July 10, after work and they will provide me a rental. I did that , I pick up the car on July 11. I didn't wash the car for 6 days because I wanted the clear bra to dry. So today, when I washing my car. I notices my driver inner brake lens had a nick on the corner. It looked like someone put a screw driver in it! I say, okay, I may hit a rock chip... . I go into Formula Honda, bough the lens driver side lens; the thing is $200. I say fine, that just maybe bad luck. I drove home, somehow, I feel I should take a closer look on my passenger side too. Guess what! The passenger side also have a crack! I check reverse lights on my car. Years ago, I have that bulb replaced to LED, now is back to original bulb! What I believe here, is some one swapped my lights with 2 damaged one. I drove back to Formula Honda body shop. The guy show me the CCTV on July 11, where the guy putting the PPF on my car. He try to tell me the lights didn't show any damage. But at that height, I can't really see the lens. All it shows is that day at less, no one touch my trunk. But it didn't prove on the 10th when I left my car overnight! Now one of my lens is crack and one is nicked. I ask the guy how can that possible with this damage on the lens and no body damage. I don't even have a scratch on my trunk. And he can't answer. They dig up the picture they took of my car when my car tow to the body shop after the accident. It shows no damage there. It is either I did it myself, which made no scene, because in order to crack that lens, you need an impact.... and my trunk doesn't even have a scratch! Or someone swapped the lights which I believe during July 10 and 11th. I e-mail my complaints to Honda cooperate! I ordered the two broken lens! It cost me $400!!! The reason I ask my insurance company to bring my car here, is I because I trust the dealership. I can't believe they will just swap my lights like this! More

Tried to rip me off The Multi Point Inspection told me my rear brake pads had only 2 or less mm left and wanted me to replace them as it failed the test. I went to anothe The Multi Point Inspection told me my rear brake pads had only 2 or less mm left and wanted me to replace them as it failed the test. I went to another place to replace the pads as these guys price was too high. The other garage told me there is more than 40% left in the pads and doesn't need replacement now. Disappointing. So everyone should be aware. More

From oil change to valve cover gasket replacement! Long story short, bought a used 2013 Accord in Oct/2016, offered me free Service Maintenance for 2 years. Went for my second oil change today, service Long story short, bought a used 2013 Accord in Oct/2016, offered me free Service Maintenance for 2 years. Went for my second oil change today, service guy says we need to replacement the valve cover gasket. Never coming back, i just wanted to get my free oil change, now you want to replace a gasket! Bet you want to replace my brake pads to. $160 free oil change! Thank you for looking for other things to replace! More

Dishonest and overcharges I went on 12 Feb. 2017 for a recall service to replace battery sensor for my 2015 Accord. While there, I told the service man about an issue with my c I went on 12 Feb. 2017 for a recall service to replace battery sensor for my 2015 Accord. While there, I told the service man about an issue with my car's ignition lock cyclinder. He went to check by starting my car at which time it didn't. The service consultant: Michael Fong said to me. You need to pay $125.00 to inspect it and if the battery has a problem; your $125.00 will waiver the labour costs to replace. When I hesitated; he then said the battery was dead and that after the work done on the battery sensor(for the recall)you will need a tow truck. He then went on to tell me my brake needed to be replaced. He try to ask me to fix more stuff there. I told him to just fix the battery. After I paid and got the report it said my battery was at 56%. I have a lot question. 1. My battery have over 50% remain, why did i still need to have it replaced? 2. They charged me $160.00 for labour to replace battery. How much charges per hour in service. How long put a battery in my car? 3. I brough my car to another garage on the same day and they said my brakes were fine why did they say that needed to be replaced as well? More

Always great service at Formula Honda. We have been dealing with Formula Honda for over 15 years, always courteous service through several vehicles that we have owned. Convenient drop-off We have been dealing with Formula Honda for over 15 years, always courteous service through several vehicles that we have owned. Convenient drop-off and staff that are willing to work with you in getting your issue resolved. Being close to our home is a bonus. More

Ordering a key It will take four trips to the dealer office to get a spare key. 1) Pay and ordering the key (not in stock). 2) Go when indicated to get the key It will take four trips to the dealer office to get a spare key. 1) Pay and ordering the key (not in stock). 2) Go when indicated to get the key. The key cutter was down, had co come back next day. 3) Get the key, but it has to be programed. Three hours waiting time so I had to come next day. The question here is why the client has to go to pick up the key and then give it to the Service department why this can not be done internally so the client save a completely usless trip to your offices. 4) Go to the offices again to get the key programed. Just incredible!! and the attitude is: "this is the way it works, nobody else can make the key so you have no choice". Hopefully someone at Honda would read this comment and do something about it. More