Forbes Motors GM

A very disappointing visit to purchase a used vehicle. The salesperson went to the sales manager to give us final price. Several additional items..fuel, security etch, dealer fee were added . I said this The salesperson went to the sales manager to give us final price. Several additional items..fuel, security etch, dealer fee were added . I said this was contrary to OMVIC all in pricing requirement and was told these additional items were shown as discounts …yes.. but the discounted amount was less than the total of these items. Upon being caught they did adjust it so the price was the advertised price plus HST and licence. They asked for a deposit and for us to sign a preliminary bill of sale. It was then in the finance office were were informed that this vehicle was a daily rental. Absolutely no mention of this before. This also is contrary to OMVIC regulations as this info is to be disclosed before any deposit given or bill of sale signed. Since the dealership had more than one contravention of OMVIC regulations we felt we could not trust them and walked away from deal . More

Terrific service. It was a pleasant experience. The salesperson and the business manager were great. It was a pleasant experience. The salesperson and the business manager were great. More

A very good experience purchasing a new vehicle. We worked with Taylor Kouvelos on the sales process and it was a very positive experience. We worked with Taylor Kouvelos on the sales process and it was a very positive experience. More

They're very thorough with accommodating all your needs, transparent about costs & applicable discounts. Great experience transparent about costs & applicable discounts. Great experience More

My 2019 is going back in for the fourth time for coolant leaking. First it was nothing, then it was a loose clamp then a whole new rad and now who knows. But it still leaks. Had high hopes for being able leaking. First it was nothing, then it was a loose clamp then a whole new rad and now who knows. But it still leaks. Had high hopes for being able to stick with GMC but likely not. Just seems the dealer can’t get it right. Does not make us to confident. Back to Jap cars. More

David working in service bay great to work with .gmc product giant peace of crap worst truck I’ve ever owned .fit and finish good mechanically xxxx .8 speed tranny the worst clunky shifting from early o product giant peace of crap worst truck I’ve ever owned .fit and finish good mechanically xxxx .8 speed tranny the worst clunky shifting from early on .nav system locks up randomly .after just a year into owning this canyon .Should have bought a Honda or Toyota would have felt like it was going to last .Gmc canyon is complete junk .8 speed tranny is garbage.heres hoping the motor last a while .yes even with regular service it’s crap. Forbs was xxxxty to deal with from day one .if your not happy with your purchase and you voice it .they don’t want nothing to do with you again one person David in service entrance is the only person that has been good to deal with .if I could return this junk I would .my only hope is it lasts 4 years and then I can get rid of it .and go back to Honda or Toyota .They are made to last and work . More

So impressed! As a long-standing customer of a competing dealership, I was not really expecting Forbes to win me over. They did. I had heard friends mention this dealership, and now I see first-hand why the dealership, I was not really expecting Forbes to win me over. They did. I had heard friends mention this dealership, and now I see first-hand why they recommended Forbes. I was blown away by their welcoming staff, professionalism, and patience. The sales team were helpful but not pushy. They gave me the info I needed to make my decision, and helped me choose a great vehicle, while respecting the price range I preferred. Dave M. was the sales member who helped me out. After Sales service was amazing! Sue was my service adviser; this team is highly skilled and customer focused. I would definitely recommend Forbes! More

Go to Forbes instead Don't bother with other dealerships for sales. Go to Forbes and ask for Brent Flanagan. He is fantastic to deal with. Honest, professional, very pe Don't bother with other dealerships for sales. Go to Forbes and ask for Brent Flanagan. He is fantastic to deal with. Honest, professional, very personable, and an overall pleasure to deal with. More

Amazing Service! Cannot thank Brady (Corvette Service Technician) and the rest of the service team at Forbes Motors. Coming from Mississauga, I must have passed 6+ Cannot thank Brady (Corvette Service Technician) and the rest of the service team at Forbes Motors. Coming from Mississauga, I must have passed 6+ GM/Chevy Dealerships and Service Centers on the way to Forbes Motors. I was referred to Forbes Motors in one of the Corvette clubs and was told that if I ever needed warranty work or service to only go to Forbes and have Brady work on the vehicle. Brady took his time working on my vehicle, explaining what he was doing and how it was going to either change, improve or resolve the issues I was having with my Corvette Grand Sport. More

unhappy with service It makes me extremely angry and disappointed to say that my boyfriend and I had the utmost unprofessional experience at Forbes dealership in waterloo. It makes me extremely angry and disappointed to say that my boyfriend and I had the utmost unprofessional experience at Forbes dealership in waterloo. We went and purchased a car that we absolutely love but the service we endured was an absolute mess. Between the poor service and the problems with the car during pick up such as scratches on leather back seat and front fender to the undercoating that was paid for and not complete. When asked about the concerns and persisted more information we felt pushed off the lot. As we new this was wrong and were leaving for the weekend we went back and talk to the dealer who refused to apologize for any of the problems experienced. Although these concerns of the car are now being addressed in which we are happy about, we then went to a manager to explain our disappointment in the service as we felt taken advantage of. Buying a car is one of the biggest investments in your life, and good service should be provided with that. When we spoke to a manager his response was blunt and simple, said sorry and that they guarantee that they don't do service that way. My experience says differently and we will not recommend friends or family to purchase a vehicle from here. More