Fish Creek Nissan

I'm giving a 5 stars rating to the Service department, however I wouldn't say the same of the sales area (more details below). My most recent experience with the service department was very pleasant. The however I wouldn't say the same of the sales area (more details below). My most recent experience with the service department was very pleasant. They made me a reminder call and at the front desk Vitaly was friendly and professional. Some actions on service compensated the bad experience with sales. I hope they can standardize customer experience in both areas. When I bought my car had a pretty bad experience with the sales team that made me regret not repeating business with Stadium Nissan (only reason to buy I'm Fish Creek was that it was my closest dealership): aggressive sales techniques, lies to sell, incomplete and vague information and unfulfilled promises and commitments, including selling me winter tires that I never got and zero follow up from the salesman. Actually the sales person I dealt with seems no to be working there anymore. I notice they put a lot of attention to pushing customers to provide good reviews by giving them checklists and entering them into draws. It would be better if they focused on actually training, motivating, supervising and compensating their staff to provide real service excellence. Then reviews would be truthful. Actually the sales manager was more concerned about reviews than actually fixing the problem. When we put out our first bad experience review he called us multiple times until we removed it. More

Our 2008 Nissan Versa had a recall and we booked the appointment at Fish Creek Nissan, where we did have a great customer service! Its a exceptional experience! appointment at Fish Creek Nissan, where we did have a great customer service! Its a exceptional experience! More

I've been very pleased with this dealer ship and my Nissan Rogue from purchase to warranty and service work and have recommend them to family and friends. Nissan Rogue from purchase to warranty and service work and have recommend them to family and friends. More

Quick convenient service. Knowledgeable staff. Did a full inspection, and provided clear insight into the process Knowledgeable staff. Did a full inspection, and provided clear insight into the process More

My service visit was a seam free and easy process, with the drive home service pleasant experience. the drive home service pleasant experience. More

The service department at Fishcreek Nissan is amazing. Fast, friendly service Reps and mechanics that don’t sell you services you don’t need. Amanda is amazing she kept me up to date on the progress of my Fast, friendly service Reps and mechanics that don’t sell you services you don’t need. Amanda is amazing she kept me up to date on the progress of my vehicle, any changes required in my service and had my car washed for me afterwards. More

Dealership service was outstanding! Completed repairs as requested and required. Steve was especially helpful with explaining any necessary repaid Completed repairs as requested and required. Steve was especially helpful with explaining any necessary repaid More

I always have a good experience at Fishcreek Nissan. The associates are friendly and very professional. The associates are friendly and very professional. More

Fast efficient service. Took less time than anticip ated. Very friendly staff. Will definitely be back. Took less time than anticip ated. Very friendly staff. Will definitely be back. More

Always professional and courteous Great service and knowledgeable staff. Work was done in a reasonable time. knowledgeable staff. Work was done in a reasonable time. More