Fish Creek Nissan

Worst customer experience of my life. I used to love coming to Fishcreek Nissan up until today (July 13th/2016). Last night my "check engine" light came on last night after paying roughly I used to love coming to Fishcreek Nissan up until today (July 13th/2016). Last night my "check engine" light came on last night after paying roughly $1300.00 on June 27th, 2016 to have maintenance work done. I used the online chat option to contact Nissan last night so that they would set up an appointment for me to be able to come in and look at my car to determine why the light had come on after just being tuned up. I received an email from Randy Sander at 08:32 AM stating "give us a call or email me back for an appointment so we can look into the SES light for you and make sure everything is OK in the car". At 11:20 AM I proceeded to contact the dealership and was put through to the service department, only to be told that there is no way they could see me at all this week.I made it infinitely clear that I live in South Calgary and work at the airport (which means I do the drive at least 8 times a week there and back) and could not afford to have my car (which was just worked on, $1300 worth of work) break down on me. All I was told is "there's nothing we can do, try next week." Upon asking them again if there was please, anything they could do to put my mind at ease, I was told to leave my car with them all day on Friday. I can't leave my car with you all day on Friday, as I work and would be missing 10 hours worth of pay, but could they please take ten minutes to check the codes and tell me what the problem was. Again, I got the "nothing we can do, try again later" response. I then proceeded to call Brasso Nissan and was told to bring my car down immediately and they would run the computer quickly to see what was going on (even though they were busy. It should also be noted that if my vehicle required more work, they would provide me with a loaner vehicle. This is also something that was not offered by Fishcreek Nissan). Within an hour, I was at Brasso Nissan where the test was run (and took literally 10 minutes to do right in the bay I pulled into) and the gentleman there explained why the light was on. It appears that during the immense amount of work that Fishcreek Nissan did on June 27th, they forgot to reset my sensors in my vehicle so the gas pump had a code come up. The tech at Brasso asked to see the invoice from the work on June 27th and could not believe how much I had paid because the same service at Brasso is approximately $300.00, not $938.00. Not only was I gouged by Fishcreek Nissan, I basically received the middle finger when I asked them to check up on their own work. I will not be a patron of Fishcreek Nissan any longer, but will be moving over to Brasso. Thank you to Brasso for going out of your way to ensure that my vehicle was okay to drive. More

Awesome customer care experience Recently moved to Calgary and was urgently in need of a nice car(Nissan Rogue). Having visited several Nissan dealers to get a a car within my price Recently moved to Calgary and was urgently in need of a nice car(Nissan Rogue). Having visited several Nissan dealers to get a a car within my price budget, I was lucky to be assigned Andy, (Sales rep) at Fish creek Nissan to attend to me. Very great personality and customer care experience. I got a great car deal with fantastic finance options . The car was thoroughly checked, cleaned and detailed before delivery. Awesome experience. More

Excellent Service Leased Nissan Rogue from Fish Creek Nissan. This is 3rd time working with Mikey. He knows what we need and want, and the service was excellent as alwa Leased Nissan Rogue from Fish Creek Nissan. This is 3rd time working with Mikey. He knows what we need and want, and the service was excellent as always. This is why we always go back to Fish Creek Nissan. More

Excellent service I was just considering a new purchase and Stephane prided excellent and friendly service and I learned that we were fellow Quebecers to boot - hey! I was just considering a new purchase and Stephane prided excellent and friendly service and I learned that we were fellow Quebecers to boot - hey! More

Great Experience I just moved to Canada and my friend recommended Fish Creek Nissan when I was shopping for a new vehicle. I was fotunate to meet Bonny and had a great I just moved to Canada and my friend recommended Fish Creek Nissan when I was shopping for a new vehicle. I was fotunate to meet Bonny and had a great experience buying my new Pathfinder. She is very knowledgeable about Nissan's and helped me choose the right vehicle for our family. We enjoyed working with Bonny because she explained what we could expect when buying our first car here, and she made it very easy for us. Thank you Bonny for all your help, I will recommend my friends and family to you and Fish Creek Nissan. More

Best customer service in calgary Purchased Nissan Murano from fish creek Nissan . I had amazing experience dealing with Salesman Don Rintoul.there was zero pressure and excellent serv Purchased Nissan Murano from fish creek Nissan . I had amazing experience dealing with Salesman Don Rintoul.there was zero pressure and excellent service. I am pleased with the service I received. More

Exceptional Customer Service! Thank you, Mr. Don Rintoul, who made our SUV purchase so effortless! Your knowledge, professionalism and attention to details, was a pleasure to ex Thank you, Mr. Don Rintoul, who made our SUV purchase so effortless! Your knowledge, professionalism and attention to details, was a pleasure to experience and we HIGHLY recommend you! We have already, referred friends who are searching for a vehicle. Thank you P.J. Miller More

Great Experience Rada did an amazing job of making sure everything was looked after from the moment I stepped in the door till well after the purchase was complete. I' Rada did an amazing job of making sure everything was looked after from the moment I stepped in the door till well after the purchase was complete. I'm very happy with my purchase and would recommend to anyone. More

Wonderful Experience-fantastic service! My husband was looking for a 'new' to him small truck. Our granddaughter had recently purchased a 2014 Nissan Altima at this dealership and Andy was My husband was looking for a 'new' to him small truck. Our granddaughter had recently purchased a 2014 Nissan Altima at this dealership and Andy was the gentleman that she dealt with. My husband checked online and saw the 2009 Ford Ranger advertised and went to see it. He was very impressed that Andy remembered him and that is who my husband ended up dealing with. My hubby is now a very happy owner of the truck. Andy was so helpful and we would not hesitate to recommend him to our family and friends. More

Excellent customer service. Andy Miller was very accommodating and helpful with the purchase of my new vehicle. He was very knowledgeable about the vehicle I was interested in s Andy Miller was very accommodating and helpful with the purchase of my new vehicle. He was very knowledgeable about the vehicle I was interested in seeing, very patient with all my questions and so friendly. I want to thank him sincerely for helping me with this new stage in my life. Thanks Andy! More