Fish Creek Nissan
Calgary, AB
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627 Reviews of Fish Creek Nissan
The best dealership in Calgary. Low reasonable prices!! I went with my Dad to check out Nissan Pathfinder and we were helped by Andy Miller. A fabulous experience talking with Andy Miller for getting the d I went with my Dad to check out Nissan Pathfinder and we were helped by Andy Miller. A fabulous experience talking with Andy Miller for getting the deal done - and he helped us make up our mind faster than we thought. I did some research on the vehicles that I would buy and I wanted to start with Nissan Pathfinder and test other brands.... After some discussion, we decided there's no point in wasting our time and let's get the deal done. Thank you, Andy and the Fish Creek Nissan team. More
Nice friendly people Good service highly recommended trustworthy people and deals. I bought a used Chevy Cruze. It was in perfect condition. They kept the promise they mad Good service highly recommended trustworthy people and deals. I bought a used Chevy Cruze. It was in perfect condition. They kept the promise they made in maintaining all the loopholes of the vehicle More
Great staff Great staff, friendly and really help us to deal with our first car here in Canada; be a new arrival is always hard but Mr Kham help us to fell less a Great staff, friendly and really help us to deal with our first car here in Canada; be a new arrival is always hard but Mr Kham help us to fell less alone and really focus on our needs in the field of fair first vehicle. Everything was great just with the exception of the financial manager with his surprising “Nissan fee” that we weren’t counting on, apparently related to the car maintenance (not quite sure). More
Unprofessional and does not honour dealer errors. They create their own documents for customer buy out and add their own fees on top of your official fee. In this situation they gave us the wrong buy They create their own documents for customer buy out and add their own fees on top of your official fee. In this situation they gave us the wrong buyout amount and we went out and bought a new vehicle. The dealer came back and told us we were short $1000 due to them mistyping the number on the official buyout form which is signed by their manager. They would not honour their mistake by fixing it. Brutal dealer from A-Z. Will never go back there or recommend anyone to.Truly what we wanted to do was simply take over a lease and it was excessively expensive compared to other dealers. NO CUSTOMER SERVICE. BE WARE! More
Winter Tire Rims We traded in a Honda Civic for a Juike about five years ago and Andy was the salesman. During the negotiations we asked for winter tires and rims to b We traded in a Honda Civic for a Juike about five years ago and Andy was the salesman. During the negotiations we asked for winter tires and rims to be included. Andy as part of the deal said he can get us a fantastic deal on winter tires with rims. This was in the summer so when I went to change over the tires the front rims did not fit and the tire pressure sensors did not work. I came to find out they sold us jobber (made in china) rims and this has turned into out to be one big headache. The front rim caps do not fit and to resolve the matter the service and parts manager provided after some reluctance spacers that went between the rim and tire to push it out so the cap would fit. I asked if this can be fixed properly and could not believe a dealership would sell the wrong rims for a car it manufactures. The right thing to have done at the start would have been to provide us with the proper fitting rims. All in the name of "money" the solution was these spacers which I have never liked. for safety reasons. Now this winter five years on we always get the tires changed over by this dealer. Now the so called spacers have gone missing. The service and parts manager has left this dealership and they have no record of the spacers and we are now told for safety reasons they will not install spacers. The dealer expects us to go without the caps on the front tires which looks tacky and it is a rusty wheel spoke that sticks out. We are back to square one. They even phone me and tell me what a good customer we are and to do a trade in and buy a new vehicle and on top of it tell me they will throw in winter tires I Be careful is all I can say; if a dealer does not step up and do the right thing, you have been warned. More
Service Department I bought my Nissan Versa Note from the Fish Creek Location 2 years ago and the sales department was alright. But I have had the worst customer service I bought my Nissan Versa Note from the Fish Creek Location 2 years ago and the sales department was alright. But I have had the worst customer service from the Service Department. So on Tuesday Oct 2, I called to swap my tires and I had very well explained to the person on phone that I had no spare rims,they are currently on my summer tires, so they have to be swapped to my winter tires and would require balancing after that. The person seemed to understand very well what I said and gave me a quotation of $29.95 + GST (including everything) - So I thought it was a very good deal and I booked an appointment for Wed Oct 03 at 3pm - so basically I had to take time off work (for which I don't get paid of course) and went there - after I sat for 45 mins, the staff came and told me that I was confused and I don't have the extra set of rims and they must be swapped from my current tires onto my winter tires and that require more work and therefore it will cost me around 120 bucks!!! I explained to him that I was very clear about it when I called - he insisted that I didn't explain myself very clear!!! worst - he didn't even apologise for the misunderstanding or even try to offer me a deal - we was indifferent to my frustration and disappointment at that time - so I had no choice than to put everything back and take my car without changing my tires. I will not recommend this location at all. What a lame customer service from Nissan. More
An exceptional Car Buying Expereince We had been looking for a low mileage Prius for some time but could not find a suitable vehicle in Sask. We finally seen two units in Calgary that loo We had been looking for a low mileage Prius for some time but could not find a suitable vehicle in Sask. We finally seen two units in Calgary that looked like they would fit our criteria, however I was a bit apprehensive about long distance car shopping. From my first contact with Andy Miller at Fish Creek Nissan all my concerns were allayed. Andy was exceptionally thorough in expediting all the necessary documents and conveying them electronically. He was forthright in all respects and made every effort to get us the deal that fit our needs, and his followup process was exceptional. The good impression was reinforced when we met Andy and the Fish Creek Nissan staff in person when we went to pick up our car. The vehicle was exactly as advertised and we were dealt with in a professional and courteous manner . The car was exactly as advertised Fish Creek Nissan not only was more competitive than others Dealerships but were far more customer centric. In all a rare and pleasant car buying experience More
Andy Miller was very helpful Received accurate description of used SUV I wanted to look at. Andy was very helpful and we drove to Calgary. SUV was as discribed. Found him very hel Received accurate description of used SUV I wanted to look at. Andy was very helpful and we drove to Calgary. SUV was as discribed. Found him very helpful. More
Great experience with Andy Miller Andy supported me to make the right choice. Let's see now if I got what I paid for after putting some mileage in my Nissan. Andy supported me to make the right choice. Let's see now if I got what I paid for after putting some mileage in my Nissan. More
Review for Lee Pornasdoro We were very happy to have Lee as agent,excellent costumer service and very attentive to detail, oriented towards costumer satisfaction. Also he is ve We were very happy to have Lee as agent,excellent costumer service and very attentive to detail, oriented towards costumer satisfaction. Also he is very knowledgeable and helpful, ready to go the extra mile for his clients. All staff were courteous and professional, overall a great experience. I would recommend this dealership and also Lee Pornasdoro. More