Finch Hyundai - Service Centre

Great service I love great service and when you arrive you are immediately looked after or if busy they always acknowledge your presence. Kareem is always friendly I love great service and when you arrive you are immediately looked after or if busy they always acknowledge your presence. Kareem is always friendly and goes beyond great service. I always trust his recommendations. Also I have had to drop by lately without an appointment regarding a tire and I was very quickly looked after although I was ready to wait. Great service team Excellent service. Thank you More

Rainy date It was raining cats and dogs when I arrived back to get my car. The shuttle driver drove right inside the service bays and then retrieved my car and It was raining cats and dogs when I arrived back to get my car. The shuttle driver drove right inside the service bays and then retrieved my car and drove it into the bay as well so I didn't get a drop of water on me! Small things mean a lot :) More

Excellent Service, Great People I was taken care of immediately, treated with courtesy and respect and given a ride home without any wait. Also got a free car wash. All in all, an ex I was taken care of immediately, treated with courtesy and respect and given a ride home without any wait. Also got a free car wash. All in all, an excellent service department. More

Highly recommended Excellent, honest service. We reviewed what I had asked to have done and updated according to my service history. I had selected the wrong service in Excellent, honest service. We reviewed what I had asked to have done and updated according to my service history. I had selected the wrong service initially which Kareem caught and changed. More

Customer Service I received excellent service from Kareem Fayad on my recent visit to the service center to have the signal lights looked after. He explained the prob I received excellent service from Kareem Fayad on my recent visit to the service center to have the signal lights looked after. He explained the problem to me and recommended the air filters be replaced. He was very honest with me and is a excellent asset to the service center and the dealership as well. Well done Kareem. You can be proud of yourself. More

Customer Service was not up to par! Unfortunately I will not be returning! The service manager was less than professional and the customer service was unacceptable. I felt as if my b Unfortunately I will not be returning! The service manager was less than professional and the customer service was unacceptable. I felt as if my business didn't matter and left the service department with a sick feeling in my stomach More

Above and Beyond Have been a loyal customer for over a decade. All Service staff have been very kind, caring, helpful, courteous, and willing to go that extra step. Ka Have been a loyal customer for over a decade. All Service staff have been very kind, caring, helpful, courteous, and willing to go that extra step. Kareem and Jeff in particular have gone to bat, and helped extensively with warranty matters and good advice. Techs have been good, and have given good Rest of staff have been helpful with other problems, rescheduling, following up on ordered parts & recalls. Front counter staff have been helpful, too. Shuttle drivers have been professional, and willing to work out proper scheduling, including making sure I can make meetings after dropping off car, or responding to reschedule requests for pick up. Everyone has gone above and beyond to make the Service experience great! More

My vehicle left with more wrong with it then when I came in You get a different price for absolutely everything based on who you speak with. Some will waive the diagnostic fee if the work is done while others You get a different price for absolutely everything based on who you speak with. Some will waive the diagnostic fee if the work is done while others won't. I received 3 different quotes for the exact same work. I was thrilled with the service I received at Burlington Hyundai and assumed I would receive the same quality of service when I moved to London. Since I have started bringing my vehicles (both Hyundai) to finch it seems I drive away with more wrong with my car than when I brought it there. Technicians are friendly and knowledgeable but the way business is conducted is auto opus. More

Quick and Friendly Service It was a pleasure dealing with Carmen Jones in the service department. Oil change and regular service is a quick and friendly process..in and out in It was a pleasure dealing with Carmen Jones in the service department. Oil change and regular service is a quick and friendly process..in and out in less than an hour. More