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91 Reviews of Finch Hyundai - Service Centre
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June 01, 2023
Buy a vehicle bend over to make it happen. Try to get service or warranty issue the worst service I would not recommend this dealer to anyone Try to get service or warranty issue the worst service I would not recommend this dealer to anyone More
by circa1
Employees Worked With
Service department and body departments
May 25, 2023
I have trying to fix a noise in my brand new Hyundai palisade for almost an year at Finch hyundai and the noise was not fixed. A lot of parts have been changed under warranty but the noise is still ther palisade for almost an year at Finch hyundai and the noise was not fixed. A lot of parts have been changed under warranty but the noise is still there. I have been to Finch Hyundai about 10 times and the issue is still not fixed, every time they will replace a part it has to ordered and I have to go back when the parts arrive to be installed but they are not able to fix the noise issue. The last time I was there was yesterday and they a parts need to be replaced and it back order and they will call me when it arrives to bring my car to get it installed. I regret that a bought a Hunydai Palisade and will keep telling everyone I know not to buy a plasside. More
by Khalid Satti
March 24, 2023
Service was executed quickly and efficiently as always. Thank you to the Service team once again. Thank you to the Service team once again. More
by Mark Dziadura
Employees Worked With
March 24, 2023
I found Abbaas to be very helpful. I had problems with my sunroof. I got an appointment fairly quickly and I am hoping the problem is fixed. Their customer service is awesome. I had problems with my sunroof. I got an appointment fairly quickly and I am hoping the problem is fixed. Their customer service is awesome. More
by carole.alain
Employees Worked With
March 07, 2023
I always get Great service here! Fast and friendly. Kareem kept me updated on my vehicle and is a pleasure speaking with him. Fast and friendly. Kareem kept me updated on my vehicle and is a pleasure speaking with him. More
by sheri.yake
December 08, 2022
worse experience ever , if you're planning to go there make sure not to deal with the hypocrite and liar Samir Jomaa. he will sell you fish in the sea . no manners no respect no honesty. avoid the monster make sure not to deal with the hypocrite and liar Samir Jomaa. he will sell you fish in the sea . no manners no respect no honesty. avoid the monster. More
by fartekui
November 16, 2022
In the 20+ years with Finch at this location, I have never had to wait for minor service until recently. I got my winter maintenance done there last month, booked four months ago. I had a headlight never had to wait for minor service until recently. I got my winter maintenance done there last month, booked four months ago. I had a headlight burn out on the weekend and I was told by the customer service centre to wait until December for an appointment. My concern was then forwarded through the website to the service department. Three days later, not so much as a contact. With he previous service manager, there would have been an acknowledgement and an accommodation within this period of time. The CSR people always ask for a 9 or a 10 rating when Huyndai sends a survey and I have rated them thus becuase they deserve that rating. What would the rating be if they asked regular customers about service at this time of year. Certainly one or two appointments can be held for situations like this when one has to drive at night in the winter. More
by candocao
Employees Worked With
Jacob Gravelle
September 22, 2022
Finch Hyundai service team is extremely professional. When you drop off your car and speak to a service rep, they are very clear and helpful in reviewing the purpose of your service visit. Everything is When you drop off your car and speak to a service rep, they are very clear and helpful in reviewing the purpose of your service visit. Everything is transparent and clear, there are NO hidden agendas here. Which of course is what the customer wants. More
by carterbruce560
Employees Worked With
September 08, 2022
Bought a 2018 Tucson brand new back in March of 2018. Everything was great until this past year (2022) - constant repairs on rotors and breaks. - ate oil like crazy. - my cylinders holding my hatch g Everything was great until this past year (2022) - constant repairs on rotors and breaks. - ate oil like crazy. - my cylinders holding my hatch gave out. - turning blinker worked when it wanted. - and the cherry on top is I had to replace my MOTOR at 4 years old. My mechanic in town told me he’s had 6 other customers complaining of the same problem this past year, all Hyundai/genesis. No lights appeared on my dash to warn me of a problem, I’ve been with no vehicle for almost 2 months now as apparently it’s been hard to get parts. Im beyond devastated. I will never buy another Hyundai. More
by BreanneJ
Employees Worked With
Finch Hyundai
