Finch Hyundai - Service Centre

2009 Genesis Tech package stereo audio not functioning Our 2009 genesis stereo "audio" including music, blue tooth and navigation "turn by turn narrator" stopped working. Visual navigation, back up camera Our 2009 genesis stereo "audio" including music, blue tooth and navigation "turn by turn narrator" stopped working. Visual navigation, back up camera and heater/air conditioning controls would still work however there was no audio with any device. The problem turned out to be extremely difficult to isolate but with pure determination Jeff Vallas, his mechanics and the support of their Hyundai technical family, they diagnosed and resolved the issue. There are a lot of expensive items associated with the system including but not limited to the display, stereo head, wiring harness and amplifier. Although I am sure that it may have been advantageous for the service department to bill me for the several items, I am grateful that this was not the end result. In reality when completed all of my working devices were returned to their in dash home and only the malfunctioning items were replaced, which thankfully saved me a great amount of money. During the process Jeff arranged and provided us with a rental vehicle and his professionalism and friendliness were second to none. Thank you kindly to Jeff and the Hyundai team. More