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Finch Hyundai

London , ON

4.2
1,127 Reviews
At Finch Hyundai in London, we take pride in many things. We take pride in the fact that we've been chosen for the Hyundai Canada President's Award of Merit in back-to-back years as one of the top ten Hyundai dealerships in Canada. We take great pride in the new Hyundai cars, crossovers and SUVs that we sell. We take pride in the exceptional quality and diversity of our used car inventory. And, perhaps most importantly, we take pride in the reputation that we've built throughout the London and area community as a car dealership that provides an unparalleled level of customer service.
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300 Southdale Rd E

London , ON

N6C 5Y7

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Showing 1,127 reviews

September 29, 2025

Finch Hyundai has been my dealership of choice for the last three vehicles I have leased. The team is welcoming and knowledgeable when looking for your next purchase. Highly recommend seeing Finch first More

by Jen
Recommend Dealer
Yes
Employees Worked With
Hodifa Ahmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2025 -

Finch Hyundai responded

Thank you, Jen, for your continued trust and for sharing such kind words about your experience. It’s wonderful to hear that our team, especially Hodifa, has made your visits memorable and helpful. Your recommendation means a lot to us.

September 24, 2025

I had an amazing experience at Finch Hyundai, thanks to Daniel De Melo. I was in London on a work trip when my check engine light came on and started blinking - not great at all! I pulled into the service More

by jrzubby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Demelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2025 -

Finch Hyundai responded

Thank you so much for sharing such a detailed and thoughtful review. It’s wonderful to hear that Daniel and our service team were able to help you feel at ease during a stressful situation, and that you felt cared for throughout your visit. Your kind words about Daniel’s approach and the overall experience truly mean a lot. We’re grateful you chose us during your work trip and appreciate you spreading the word to your friends and colleagues.

August 15, 2025

Very friendly, knowledable with great customer service. Explained what was wrong and ensured it was covered by my warranty. Thanks Dan More

by Maggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Demelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2025

Brandon always has a smile to share with every interaction we have had with him, He takes the time with his clients to explain what the technicians will be looking for, and approximately how long More

by paul.fetter1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2025

I had a great experience buying a car from Sam. He's very professional, kind, honest, caring and understanding. He took time to hear my concerns about my situation and made everything come together More

by Michele 67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Dolatshahi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bassel Elkadri
June 26, 2025

Good people and still trying to find out what’s wrong with suv 2023 Tucson More

by mwarrton59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kareem Fayad
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Jones
3.0
This rating includes all reviews, with more weight given to recent reviews.
Muhana Kurbaj
2.0
This rating includes all reviews, with more weight given to recent reviews.
Kirk Thomson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Hussein
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Battler
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2025 -

Finch Hyundai responded

Thank you for sharing your experience and for your patience as our team continues to assist with your Tucson. We appreciate your understanding and are always here to support you throughout the process.

June 25, 2025

He helped me so much when buying my first car. He guided me step by step and advised me on the best option for me and my family, and most importantly, within my budget. Excellent service. I wouldn More

by caballero.delmy4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Chams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2025 -

Finch Hyundai responded

Thank you so much for sharing your positive experience and for highlighting the support and guidance you received while purchasing your first car. It’s wonderful to know that you felt well-advised and that the process met your needs and budget. Your kind words and recommendation mean a lot to the team at Finch Hyundai.

June 12, 2025

Poor Service Experience – Not Worth the Risk Think twice before buying a car at Finch. The sales team is great, but the service department is a huge disappointment. Recently, my wife was driving to More

by André Malta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2025

We’ll run out of words to express how thankful we are for the fantastic service we received at Finch Hyundai during the purchase of our vehicle. A special thank you goes to the wonderful and kind attention o More

by Mauricio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clint Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Najjar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Finch Hyundai responded

Thank you so much for sharing your heartfelt experience and for recognizing Jessica and Clint’s efforts. It’s wonderful to know that their dedication and care made such a positive impact on your family’s car-buying journey. Your kind words mean a lot to the entire team at Finch Hyundai.

June 05, 2025

Dealership and Hyundai Canada do not care that they sell vehicles that have excessive oil consumption. Was told the only solution is for the engine to be replaced or rebuilt. Does not even have 150,000 KMs More

by UnsatisfiedCustomer
Recommend Dealer
No
Employees Worked With
Hass Hijazi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Finch Hyundai responded

Hi There, Thank you for sharing your feedback. We're truly sorry to hear that your experience did not meet expectations. At Finch Hyundai, we strive to provide excellent service, and it's disappointing to learn we may have fallen short. We take all concerns seriously and would appreciate the opportunity to learn more about your experience so we can make things right. Please reach out directly to Kareem Fayad, Service Manager, at kfayad@finchhyundai.com at your earliest convenience. We’re committed to resolving the issue and ensuring a better experience moving forward. Thank you again for your feedback. Sincerely, The Finch Hyundai Team

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