Finch Hyundai

I received 2 recalls letter from Hyundai and schedule an appointment at Finch Hyundai on 21/11/2024. Mr. Fayad misled me 2 times after I went for a recall from Hyundai. After consulting with 2 mechanics appointment at Finch Hyundai on 21/11/2024. Mr. Fayad misled me 2 times after I went for a recall from Hyundai. After consulting with 2 mechanics I was made aware that dealing with the bleeding screws is part of changing the break line. It is not possible to complete the break line change without bleeding the breaks. And again misled again regarding the car wash that they suggested and they said it was done while not being done at all. After my experience at Finch Hyundai and dealing with the service manager Kareem Fayad I felt misled, lied to and treated as stupid and ignorant. This is no way to treat your clients. More

From the day we picked up our new vehicle (and it wasn’t ready at the scheduled time, and they hasn’t installed all the accessories we had purchased) to every service visit since (where we regularly have to ready at the scheduled time, and they hasn’t installed all the accessories we had purchased) to every service visit since (where we regularly have to return because they forgot something), it boggles my mind that the lights are still on. It’s a clown show. More

I will never go near that dealership again Customer service is terrible. Told my friends. service is terrible. Told my friends. More

Came in to look at a trade in but it wasn’t in my budget. Zach did everything he could to work the numbers and make it happen. Drove off the lot extremely happy with my new car. Zach was awesome to work with Zach did everything he could to work the numbers and make it happen. Drove off the lot extremely happy with my new car. Zach was awesome to work with. He really does his best for his customers. More

The service person zack dont know what he is doing, what diagnosed means, so disappointed ifthereis zerorate that is he deserved. Don't go to hyundai finch if you doesn't what to be robbed, go somewhere el diagnosed means, so disappointed ifthereis zerorate that is he deserved. Don't go to hyundai finch if you doesn't what to be robbed, go somewhere else. More

Enjoy purchasing my car here. Real professional. Well organized on every aspect of purchasing a car. Real professional. Well organized on every aspect of purchasing a car. More

I recently purchased a new 2024 Hyundai KONA Preferred from Finch Hyundai, and I couldn't be more pleased with the experience! My sister, Stephanie Gartly, assisted me through the entire process, and her from Finch Hyundai, and I couldn't be more pleased with the experience! My sister, Stephanie Gartly, assisted me through the entire process, and her professionalism and dedication were outstanding. From the moment I stepped into the dealership, Stephanie made sure I felt welcome and comfortable. She took the time to understand my needs and preferences, ensuring that the KONA Preferred was the perfect match for me. Her knowledge about the vehicle was impressive, and she explained all the features and benefits in a clear and engaging manner. The purchase process was smooth and hassle-free. Stephanie was incredibly attentive, addressing all my questions and concerns with patience and expertise. She made sure I was informed and confident about my decision every step of the way. The team at Finch Hyundai was also supportive and efficient, making the entire experience enjoyable. Driving my new 2024 Hyundai KONA Preferred has been an absolute delight. The car's performance, comfort, and advanced features exceed my expectations. I am thrilled with my purchase and grateful to Stephanie and Finch Hyundai for making it happen. If you're in the market for a new vehicle, I highly recommend visiting Finch Hyundai and asking for Stephanie Gartly. Her exceptional service and genuine care for her customers truly set her apart. Thank you, Stephanie, for helping me find the perfect car! More