Finch Chrysler Dodge Jeep Ram

recent purchase Great people to deal with. Josh and staff made my experience personal, easy, and were very flexible to meet my needs.I will highly recommend this deal Great people to deal with. Josh and staff made my experience personal, easy, and were very flexible to meet my needs.I will highly recommend this dealership to my family and friends! More

Awful Service I purchased a Jeep Compass from this dealership Jan 2 2017. One month later I returned for my first visit to service for a leaking sunroof. I have be I purchased a Jeep Compass from this dealership Jan 2 2017. One month later I returned for my first visit to service for a leaking sunroof. I have been to this dealership no less then 8 times over the last 2.5 years to rectify the issue. I have been told everything from - you left it open - to its not leaking there is no problem. Each time I have been told it is my responsibility to get to and from the dealership for warranty work. If there is no leak, or your not able to diagnose the problem why is the water pouring out of the overhead lights onto myself and my passenger? I have been treated rudely and disrespectfully. The amount of human error on part of the dealership to fix this problem is ridiculous, missing bolts and improper placement of the sunroof leading to subsequent visits is unacceptable. This last time finally it was decided to replace the sunroof assembly, all the while the sales manager suggest that I trade it in to purchase something new. BEWARE buying a used vehicle as I am sure they pass off problem vehicles to unsuspecting victims. This time when I got my Jeep back I was given the paper work and the keys with out explanation of what was all done, and told to go find my vehicle around the side someplace. Thanks a lot. My Jeep was returned with no gas when it had at least a 1/4 tank, the sunroof is covered in white lines and dirty fingerprints, the sun blocker is dirty with black marks, and the water that was flowing all over the radio and console area was left to leave water marks. I asked for a call back from the service manger today, and have yet to receive a call. To make a long story short, do yourself a favor and purchase and service your vehicle elsewhere. Maybe rethink Jeep while your at it. More

Nothing but bad experiences Bought a 2017 Durango used with 30,000 km went through a car wash once and paint peeled off my door. Looks like you guys spray painted it without prim Bought a 2017 Durango used with 30,000 km went through a car wash once and paint peeled off my door. Looks like you guys spray painted it without primer or anything the inside of my door is rotting away as well. Service took pictures but haven’t heard of anything getting done to fix it. I’m looking at a new vehicle at a Kia dealership at least they are honest More

Cheating during closing Gord (Financial advisor) at Finch Chrysler and Jordan Edwards made us to sign the New vehicle bill of sale Friday and they said they will hand the new Gord (Financial advisor) at Finch Chrysler and Jordan Edwards made us to sign the New vehicle bill of sale Friday and they said they will hand the new vehicle on Saturday, but it didn’t happend. Tuesday I got a call from Gord saying that I have to pay $2000 more inorder to get the vehicle. So they might call you guys pretending good offers, but very careful. More

Completely Disappointed I was very happy when I initially purchased my vehicle from Finch. I wasn't able to get the type of vehicle I wanted because of credit issues, but th I was very happy when I initially purchased my vehicle from Finch. I wasn't able to get the type of vehicle I wanted because of credit issues, but the salesman helped me find a vehicle better suited to my needs that I could afford. It's been about a year now and with my credit on the rise I started looking again for a truck. I emailed Finch's credit manager to ask about a loan payout document for my Jeep. He forwarded my email to a salesperson. I explained to the salesperson that I just needed the loan pay out info as I wasn't interested in any vehicles on their lot. He then proceeded to try to sell me a vehicle way out of my price range. The next morning I received a credit alert because he ran my credit without my permission. I emailed both the credit manager and the sales manager to inform them of what happened and have never heard back. This experience has completely changed my view of the dealership, I will never recommend them again, nor will I ever buy here again. 03/14/19 Update: Emailed Mike Beernink this morning, forwarding my original emails to him. Let's see if I receive a response this time. More

Excellent service!!! Just wanted to take a minute to post a note about my recent new Jeep purchase. I was looking at trading up at another Jeep dealership closer to my ho Just wanted to take a minute to post a note about my recent new Jeep purchase. I was looking at trading up at another Jeep dealership closer to my home. I had been dealing with the sales person for 1.5 weeks when someone suggested I contact Justin Thorburn at Brian Finch. Justin made sure I was put into the exact vehicle, colour and options that I had been looking for in a day and a half. Payments are lower than previous and service was amazing. The other dealership had "my" vehicle sitting on their lot and still kept asking about colour and options even though I was very specific in my original email to them. Justin found my car at a lot in Woodstock and had it to me in less than a week. So happy and pleased with his level of attention and service and have already recommended him to a friend. Way to go Justin on being number 1 at what you do for your customers. More

Exactly what I was looking for. I was extremely pleased to do business @ Finch Chrysler. The staff was pleasant and super friendly. Ezz Fadel was my guy though. I watched his funny v I was extremely pleased to do business @ Finch Chrysler. The staff was pleasant and super friendly. Ezz Fadel was my guy though. I watched his funny videos on facebook and wanted him to help me find a new Ram. He and Zach Fares were a tremendous help and did everything they could to get me exactly what I wanted for the best possible price. I'm happy to be a proud new owner of a brand new 2018 Dodge Ram 1500. Thank you Ezz and the Finch team. More

Great Service! Josh Parkinson is the best salesman I've ever dealt with! Got exactly what I wanted with no BS sales tactics. Still loving my Jeep Wrangler almost 4 y Josh Parkinson is the best salesman I've ever dealt with! Got exactly what I wanted with no BS sales tactics. Still loving my Jeep Wrangler almost 4 years in. Thanks Josh! More