Finch Chevrolet Cadillac Buick GMC - Service Centre

I had my Equinox in with Tammy in the service department. Tammy went above and beyond with us. We have an extended warranty and the issues were covered by warranty but the company was trying to give us the r Tammy went above and beyond with us. We have an extended warranty and the issues were covered by warranty but the company was trying to give us the run around. Tammy followed up several times with the company and had several back and forth calls and correspondence to get us what we needed over the span of a few weeks. I had actually given up and decided to just leave it but Tammy refused to do that. She simply could have shrugged and accepted what they told her but she didn’t. She persisted and got us what we needed and deserved. She was a pleasure to deal with and is great at her job! More

I had to have some very costly repairs done to my vehicle recently and dealt with Mike Murphy. This man went above and beyond to help me out as we have had a very tough year financially. He made a very stres recently and dealt with Mike Murphy. This man went above and beyond to help me out as we have had a very tough year financially. He made a very stressful day so much more tolerable and I thank him from the bottom of my heart. More

Tammy has been giving us the greatest service possible as she knows her stuff with our impala and getting to root of the problem in quick time. We would r has been giving us the greatest service possible as she knows her stuff with our impala and getting to root of the problem in quick time. We would recommend Tammy to our friends with no hesitation. More

Emergency repair to heat shield Thank you to two awesome staff members Tim and Robyn for such great emergency service. My vehicle heat shield come loose on my way to pick up family Thank you to two awesome staff members Tim and Robyn for such great emergency service. My vehicle heat shield come loose on my way to pick up family at the airport. Despite not having an appointment Tim and Robyn managed to fit me in and had my vehicle repaired within the hour. Liz lawless. More

Kevin DiBrita Kevin and I discussed a new purchase for me this summer and the best options for me. Mike did a great job helping me with service on existing automobi Kevin and I discussed a new purchase for me this summer and the best options for me. Mike did a great job helping me with service on existing automobile. More

best customer care with repairs/service I had an issue with rust on the tailgate of my GMC terrain. Apparently this is a common issue with terrains. I talked directly to the Service Manager, I had an issue with rust on the tailgate of my GMC terrain. Apparently this is a common issue with terrains. I talked directly to the Service Manager, Tim Polley, who went ABOVE AND BEYOND! Not only did he offer a fair soloution to the problem, but he understands that working full time with two very young children complicate unexpected events like car repairs. He offered a loaner car and had it ready for me upon arrival. He also arranged to have my car taken to another location so that I didn't have to make two stops. Additionally, Finch covered my oil change while it was in the shop. Every time I'm in for service (brakes and oil changes so far), staff are genuinely friendly, responsive and efficient (especially Regan!). I would absolutely recommend the service staff to anyone and always feel well taken care of. Thanks Finch, especially Tim and Regan! More