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Finch Chevrolet Cadillac Buick GMC - Service Centre

London, ON

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84 Reviews

84 Reviews of Finch Chevrolet Cadillac Buick GMC - Service Centre

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December 08, 2019

Excellent service I was in London for appointment- had to return home 2 hours away for family emergency. They installed new water pump at 330pm Friday afternoon. More

by Cathy C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tod L, Regan
August 04, 2019

Tammy has been giving us the greatest service possible as she knows her stuff with our impala and getting to root of the problem in quick time. We would r More

by joyce and moe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Nichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2019 -

Finch Chevrolet Cadillac Buick GMC responded

Thank you so much! We're so happy that Tammy was able to help you out with your Chevrolet Impala! We truly appreciate your business and recommendation. If we can help with anything else, please don't hesitate to let us know!

June 13, 2019

Emergency repair to heat shield Thank you to two awesome staff members Tim and Robyn for such great emergency service. My vehicle heat shield come loose on my way to pick up family More

by Elizabeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Polley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robyn
Jun 14, 2019 -

Finch Chevrolet Cadillac Buick GMC responded

Hi Elizabeth! Thank you so much! We're just happy that our team could help you out and get you back out on the road safely! If we can ever help you with anything else, please don't hesitate to reach out!

February 26, 2019

Kevin DiBrita Kevin and I discussed a new purchase for me this summer and the best options for me. Mike did a great job helping me with service on existing automobi More

by Tags
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin DiBrita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2019 -

Finch Chevrolet Cadillac Buick GMC responded

Hi there! Thank you for sharing! We're happy to hear that Kevin and Mike were able to help you out! We appreciate your business and looking forward to seeing you again in the future!

November 29, 2018

best customer care with repairs/service I had an issue with rust on the tailgate of my GMC terrain. Apparently this is a common issue with terrains. I talked directly to the Service Manager, More

by onehappymama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Polley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Regan Hofland
Nov 29, 2018 -

Finch Chevrolet Cadillac Buick GMC responded

Hello! We are very happy to hear the issues with your Terrain were resolved! We know exactly how hectic life can get and having problems with your vehicle is always going to inconvenient, so we are especially pleased that Tim and Regan made this process easier for you! If you need anything else, please let us know. We are always happy to help!

November 18, 2018

Purchase of new car. Experience with service department Purchased 2019 Cadillac xt4 with assistance from Craig Stott. He was professional, relaxed, and supportive. Craig made experience stressless! Mike More

by Blackcaddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Stott
October 16, 2018

"Just keeps on getting better!!" Where has the time gone....9000 km later it was time for service & a caddy wash (what's a caddy wash?). The service appointment involved an oil chang More

by Lisa De Marco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Nichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2018

Incredible customer care I had to bring the kids with me the day I brought my van in for a repair. Michael was very helpful and kind. He was knowledgeable and had me in and ou More

by Erin
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Micheal Paradis
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2017

BEST SERVICE IN LONDON! Tammy and the team at Finch are revolutionary to the industry, words can not describe how appreciative I am of their phenomenal services. Industries, More

by Andrew Stinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Nichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2018 -

Finch Chevrolet Cadillac Buick GMC responded

You're going to make us blush from all your kind words, Andrew. It's a joy to hear about all of the great experiences that you've had working with Tammy and the rest of our Service team and we look forward to delivering many more great customer experiences to you in the future!

November 25, 2017

Thoughtful Service I was in the dealership today for servicing and had my 6 month old with me. I was told it would be 1.5-2 hours which I was ok with. My little one star More

by Rachel
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Hofland
Jan 10, 2018 -

Finch Chevrolet Cadillac Buick GMC responded

We're so happy to hear that our Service Department was able to get you in and out quickly and efficiently and that you were happy with your 5-star experience! We look forward to assisting you again in the future.

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