Finch Chevrolet Cadillac Buick GMC

Great personalized service The salesman heard and acted upon what I was identifying as my preferences and must haves. I went with specific questions, a few questions that Josh d The salesman heard and acted upon what I was identifying as my preferences and must haves. I went with specific questions, a few questions that Josh didn't have the answer for immediately, but he said so and quickly got the answer. I felt he was sincere in making sure that I was happy with the final selection. Information was shared openly and in a timely way. I did not feel that I was being pressured at any time, but in fact, we reached a deal much faster than I thought would happen. I think that means that we thoroughly discussed all the options, and that the deal was mutually a good one. Great follow-up after the deal as well. Many thanks. More

Fantastic individuals to work with. My family and I have been dealing with Finch for over twenty years. During that time we have come to know "THE FINCH FAMILY" very well. All of our dea My family and I have been dealing with Finch for over twenty years. During that time we have come to know "THE FINCH FAMILY" very well. All of our dealings, whether it was with Parts, Service, New or Used car sales, have been very professional and friendly. Over the years we have purchased many vehicles from Finch and they have been the only ones that we have trusted to service them. Recently, I purchased, my dream car, a Cadillac SRX Premium, from Mark Klein. I found him to be very professional and knowledgeable about all the vehicles that were available. He deserves a medal for his patience and understanding when he was familiarizing me with the many features that came with the vehicle. Not once did I feel rushed and Mark gave me all the time I needed to understand how all the options worked. He even invited me to drop back any time if I had any questions or wanted a refresher course on some of the features. Without any hesitation I would recommend Mark Klein to anyone who was interested in a car even if they were not in the market right now. He would advise them on what was available or what might be coming available as well as the many payment options out there. If you want a person who is honest, knowledgeable and has a passion for satisfying his customers I would suggest you drop into the dealership or set up an appointment with Mark Klein over the phone. Don C. More

10 out of 10 I thought it would have been tricky organizing getting my new vehicle from London (I'm from Niagara Falls) but it wasn't. All the staff was extremely I thought it would have been tricky organizing getting my new vehicle from London (I'm from Niagara Falls) but it wasn't. All the staff was extremely accommodating and did everything in their power to get it to me seamlessly. Paul Duerden was wonderful and I would recommend anyone looking to purchase a new vehicle to go through him. I also forgot all of my cd's in my old vehicle and he had them in the mail for me the next day. Awesome guy and awesome dealership. More

Excellent experience on new car purchase On my recent purchase of an Equinox from Finch Chevrolet I dealt with Paul Duerden who did an excellent job from my initial visit through the purchase On my recent purchase of an Equinox from Finch Chevrolet I dealt with Paul Duerden who did an excellent job from my initial visit through the purchase process and the continuing follow up. Paul provided courteous and efficient service with his product knowledge and care that all questions and choices were covered. More

Car Lease and Service Department I have been a Finch client for over 20 years. In the Service Department I usually work with Tim Polley, He is always courteous and helpful. He is an e I have been a Finch client for over 20 years. In the Service Department I usually work with Tim Polley, He is always courteous and helpful. He is an excellent Finch Representative. Last week I leased a 2015 Buick Encore from Jodi McMullin. I highly recommend Jodi to anyone looking to purchase or lease now or in the future. More

service Because all service advisors are great they are the ones who are responsible for me buying another Buick... My son who lives in guelph has my rendez Because all service advisors are great they are the ones who are responsible for me buying another Buick... My son who lives in guelph has my rendezvous which needed some. Repairs and decided to have work done here in London cause I talk so highly. Of all the staff. Name should. Read. Joyce. Not sabrina More

Excellent Service This is the first time I have dealt with Finch Chevrolet and Gerry Tracey and It definitely won't be the last. Gerry was friendly and professional an This is the first time I have dealt with Finch Chevrolet and Gerry Tracey and It definitely won't be the last. Gerry was friendly and professional and also patient in answering all my questions. I did not feel rushed or pressured to make any decisions. Gerry was very knowledgeable with the Tahoe that I ended up purchasing and also with other vehicles my girlfriend was interested in purchasing in the near future. I would recommend this dealership and Gerry to anyone looking to purchase a vehicle in a relaxed environment with sales people who are actually there to really help you and not just looking for a quick sale! More

ATS test drive Been shopping for a replacement for my BMW and I ran into Paul Rodrigues at Finch Cadillac while considering a ATS Cadillac. It's been 10 years since Been shopping for a replacement for my BMW and I ran into Paul Rodrigues at Finch Cadillac while considering a ATS Cadillac. It's been 10 years since my last purchase and that didn't go as well as this visit went. The time and Patience that Paul showed me was exemplary and I'm definitely going to make sure all my friends and family hear about Paul and Finch. More

In Touch with Customer Service My son purchased his first truck from Craig. The delivery was scheduled for Saturday, but the truck was ready on Friday, Craig's normal day off. Craig My son purchased his first truck from Craig. The delivery was scheduled for Saturday, but the truck was ready on Friday, Craig's normal day off. Craig pushed up delivery up to Friday and came in on day off, so my son wouldn't have to wait an extra day to get his new vehicle. This is just one example of many why I deal at this dealership. They take extra steps to show me my business is appreciated and understand that it is the little things that make them stand out ahead of the competition. Thanks Craig for doing all that you have done for me in the past More

Friendly and fast service. This is the second time I have dealt with Finch Chevrolet. They are fast and friendly there. I will continue to deal with Finch Chevrolet! Will always This is the second time I have dealt with Finch Chevrolet. They are fast and friendly there. I will continue to deal with Finch Chevrolet! Will always be a "Chevy Girl" More