Finch Chevrolet Cadillac Buick GMC
London, ON
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Highly Recommended - Vehicle Purchased: 2015 Cruze LT First class dealership from facilities to staff. I happen to have very positive experience with Mark Klein for a few months now. Recently looking to b First class dealership from facilities to staff. I happen to have very positive experience with Mark Klein for a few months now. Recently looking to buy a new vehicle Mark helped us to analyse the needs and the finances and at the end of our current car buying event we bought Chevrolet Cruze that was the best choice for our needs and budget. In short, the whole experience was excellent and i have found the stuff at the dealership very trustworthy. When we have "signed the dotted line" we felt great. :-) More
Highly Recommended - Vehicle Purchased: 2016 Cruze LTZ Both Mandy and Nick were incredible. I bought this car over the phone (being from out of town) which showed the confidence I had in dealing with both Both Mandy and Nick were incredible. I bought this car over the phone (being from out of town) which showed the confidence I had in dealing with both Nick and Mandy. I shopped around all southwestern Ontario for this car. Nick was hungry for the sale and I could tell that he was not going to give up until he earned my business. He was upfront and honest with me and kept his word through it all the way. Mandy, on top of being excellent at her job, what I liked most was that she truly cared about me and not just about completing a sale. She went over and above to make sure she got the desired interest rate for financing. She was very easy to deal with and made the transaction a breeze. Both are highly recommended to deal with! Thanks again Mandy and Nick. More
From the states I am from NY and was visiting family here. I needed service on my new vehicle and went to Finch. Not only did they provide the service, they remedie I am from NY and was visiting family here. I needed service on my new vehicle and went to Finch. Not only did they provide the service, they remedied a recall that I didn't know about and even washed my SUV! The staff is professional, pleasant and knowledgeable. The showroom, service areas and waiting room are clean and comfortable and snacks are provided. This is going to be "my" dealership from now on. I don't remember the names of everyone that helped me, but I will say literally all of the staff I encountered was able to answer my questions and was readily helpful. More
Super great Service Walking into the Showroom was a Pleasure , made you feel very much welcome. Explained to Barry in the morning what we were looking for, by Evening he Walking into the Showroom was a Pleasure , made you feel very much welcome. Explained to Barry in the morning what we were looking for, by Evening he had exactly the Van we were looking for. So happy with the new Van and the great service. Thank you Barry More
Wow great service all around Barry was so very helpful and great to work with he went above and beyond anything I have experienced before at a dealership I was only purchasing a u Barry was so very helpful and great to work with he went above and beyond anything I have experienced before at a dealership I was only purchasing a used vehicle under 10,000 but Barry treated me like I was spending so much more my new vehicle was washed and ready to go plus the gas tank was full when it was time to pick it up. I had a small mechanical issue within the first week and Barry made sure I was well taken care of. I met Tammy in service and wow have I ever had a great experience there just like Barry Tammy went above and beyond my expectations. Over the last few years I have bought privately and have not dealt with a dealership as I did not put much trust in them but that has all changed now. I would highly recommend Barry and Tammy to my family friends coworkers and clients More
An Exceptional Buying Experience!! From the bright, well laid out showroom, to the welcoming atmosphere, no matter what part of the dealership you were in, I felt like I was in good ha From the bright, well laid out showroom, to the welcoming atmosphere, no matter what part of the dealership you were in, I felt like I was in good hands right from the beginning of my buying experience. I was looked after by Mark Klein. Mark was capably able to assess my car needs and match me up to the right vehicle. He completely, knowledgeably, and thoroughly, explained all of the various aspects of the vehicle, I ended up buying. No question or concern, was too trivial to him. I felt that he was a thoroughly approachable person, with his warm personality. Mark made sure that I felt comfortable with my choice. The paperwork part of the experience, which in past experiences has not been my favourite part of the car buying experience, was a breeze thanks to Mandy! Friendly, welcoming but extremely capable seem to be the norm at this dealership. I would most certainly recommend Mark and the dealership to family and friends! Thanks Finch for a great buying experience!!!! More
Outstanding customer service and sales for 2 vehicles 10 years ago I purchased a GM vehicle from Dianne Muldoon and when I saw her at Finch and I was in the Market for new vehicles, I knew she was the one 10 years ago I purchased a GM vehicle from Dianne Muldoon and when I saw her at Finch and I was in the Market for new vehicles, I knew she was the one I wanted to work with. She is extremely friendly and personable and works toward a deal that suits you personally and financially. There was no disappointment, she came through again. This time I purchased 2 vehicles (2 cruze LT's) and my son whom is 21 was with me, so they have captured a younger generation buyer that will come back because of the experience we had. Mandy was amazing! This is the first time that I have dealt with a finance person and felt like I really mattered. She was extremely helpful in explaining everything that was offered, but at the same time she was not pushy. Being pushy turns me off and as a result of her demeanor I did purchase extras because it was a benefit to me and my new vehicles. She is personable and I felt like she was dedicated to me and my financing needs. Great experience I only hope that in another 7 years they are both still there! If you are looking to purchase a new vehicle or a gently used vehicle, go see Dianne and Mandy you will not be disappointed. More
Helped me get a great Vehicle for my growing family! I have always had a summer car and drove beaters in the winter time, I decided that I needed something reliable and safe for my growing family. Mark h I have always had a summer car and drove beaters in the winter time, I decided that I needed something reliable and safe for my growing family. Mark helped me out, we took out a 2011 Buick Enclave, and I loved it. He was very knowledgeable and taught me how to use all the features that the Enclaves come with. He goes out of his way to make sure that his customers are happy, informed and looked after. I have dealt with other dealerships before but never bought anything in a final sale because of issues. Mark and Mandy helped changed my perspective on dealing with a big dealership. My future purchases will be with Mark and the Team at Finch. More
Helped my mom buy a car My moms car was on its last legs and since its her only mode of transportation to and from work she needed a new one that she could rely on. Barry an My moms car was on its last legs and since its her only mode of transportation to and from work she needed a new one that she could rely on. Barry answered all my moms questions and concerns while she was considering which car to buy. He put my mom in the right car for her and in her budget bracket. If she has any questions regarding her car, she has had no problem with calling Barry and he is more then willing to help. I would recommend and have recommend Barry to other friends and family. More
They said they'd give us a fair deal - and they did! We were driving a 2011 GMC Terrain on a 7 year payment plan when we received a notice in the mail from the Dealership. They claimed they could get us We were driving a 2011 GMC Terrain on a 7 year payment plan when we received a notice in the mail from the Dealership. They claimed they could get us into a brand new 2015 Terrain and keep our payments the same. We ran the numbers ourselves and thought, there's no way this was a possibility, even at 0%. We owed quite a bit more than what our Terrain was worth. We're the kind of folks who like to hold people to the claims they make and we actually had been dealing with a different dealership and thought we'd give them a try and "See Finch" for the first time. Our sales rep, Paul Rodrigues, was going to have his work cut out for him in dealing with us but to our surprise, it was one of the easiest deals we've ever made. Paul was both professional and true to his word. He understood our needs and was quick to make good on the promises made in the flier we got in the mail. Three days later we drove away in our new Terrain which was even better than the one we had with more options, including heated seats, upgraded media system and free oil changes! Anyway, Paul went above and beyond the call of duty and has kept in touch to make sure we are completely satisfied with our new vehicle. Even though it was our first time meeting Paul, it was as if we had known him for a long time. When Paul handed us over to Financing staff, Mandy Moran, even after a long busy day in handling crazy month-end sales, was happy to see us and was a pleasure to deal with. We told her the numbers we wanted to see in purchasing options and she made it fit our budget. Even though we changed our minds a few times on things, she was patient and helped us make the best choices. So it's over 2 months now since we drove away in our new wheels and although the new car smell is almost gone, we have piece of mind that Finch staff will be looking after us for a long time to come. Thanks Paul and Mandy for a great deal and friendly sales service. Chris & Darlene More