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Finch Chevrolet Cadillac Buick GMC

London, ON

4.5
1,265 Reviews
At Finch Chevrolet Cadillac Buick GMC, we take pride in many things. We take pride in the fact that we've been voted the Best Domestic Car Dealership in London for two straight years by readers of the London Free Press. We take great pride in the new GM cars, trucks and SUVs that we sell. We take pride in the exceptional quality and diversity of our used car inventory. And, perhaps most importantly, we take pride in the reputation that we've built throughout the London and area community as a car dealership that provides an unparalleled level of customer service. It has long been our mission to provide our customers with a level of service that far exceeds any other dealership. As such, we have assembled the most knowledgeable team of sales, service and parts experts to ensure that all of our customers needs are met, right down to the finest detail. So, whether you are in the market for a great deal on a new or used Chevrolet, Cadillac, Buick or GMC vehicle, or you're looking for competitve prices on vehicle service, parts or detailing, you have come to the right place! Happy motoring!
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640 Wonderland Rd N

London, ON

N6H 3E5

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Showing 1,265 reviews

August 15, 2017

Another great experience! This is our third purchase from Dianne in two years. We are very happy with the constant help and secure mindful treatment we receive from her and the More

by Ashby's
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Limbrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dianne Muldoon, Justin Gonciarz
Aug 22, 2017 -

Finch Chevrolet Cadillac Buick GMC responded

Thanks for the great review on the purchase of your new Cadillac! We're delighted to hear that this wasn't your first purchase from Dianne. We love that you're happy with the treatment you receive! We look forward to your continued business and can't wait to see you again!

August 14, 2017

Exceeded my Expectations My experience right from first contact all the way to repairs after the purchase has been top notch. I never felt pressured during the sales process, More

by cadillaclover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Limbrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Leung, Rich Spence
Aug 15, 2017 -

Finch Chevrolet Cadillac Buick GMC responded

Thanks for the great review on the purchase of your new Cadillac! We're not only proud of our sales team but our service and support staff as well. So glad to hear that you had such a great dealing with Sam and the rest of the team. We look forward to your continued business and can't wait to see you again!

August 12, 2017

Great Service Had my SUV in for major break work Rich Spence and the team at Finch were great to deal with. Rich's product knowledge and customer service skills wer More

by Brent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Spence
Aug 15, 2017 -

Finch Chevrolet Cadillac Buick GMC responded

Thanks for the great review, Brent! We're not only proud of our sales team but our service and support staff as well. So glad to hear that you had such a great dealing with Rich. We look forward to your continued business and can't wait to see you again!

August 10, 2017

Wonderful experience, knowledgeable and caring staff I have recently purchased a new car from Finch Chev. The salesperson I dealt with was Dianne Muldoon. From first phone call for information to the c More

by Lisa Rivers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianne Muldoon
Aug 10, 2017 -

Finch Chevrolet Cadillac Buick GMC responded

Thanks for the great review about your experience with Dianne and for spreading the word about it to your friends and family! We are so happy to see glowing reviews like these and we certainly look forward to assisting you again in the future. Happy motoring!

August 10, 2017

Great experience We recently purchased a 2018 Equinox from Dianne Muldoon. Dianne was very knowledgeable, friendly, and very helpful in so many ways. We never felt ru More

by LAC
Recommend Dealer
Yes
Employees Worked With
Dianne Muldoon
Aug 10, 2017 -

Finch Chevrolet Cadillac Buick GMC responded

We are so glad to hear that you are enjoying your brand new 2018 Equinox and even happier to hear that you had a great experience purchasing it through Dianne Muldoon! We hope to work with you again one day in the future but, until then, enjoy the new wheels!

August 05, 2017

Easy purchasing experience! We met Chris four years ago when I leased a Chevy...it was coming up to end its lease, and we remembered how kind and straight forward Chris was to de More

by EscaladeESV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Bowers, Craig Stott
Aug 09, 2017 -

Finch Chevrolet Cadillac Buick GMC responded

Sweet ride! Thanks for the great review! So happy to hear that you had a great experience working with the expert team of Craig and Chris! We look forward to a long relationship with you and your family as well!

August 05, 2017

First time buyer I was fortunate to deal with Craig Stott who was knowledgeable, patient and friendly. I never felt rushed in making my final decision, and I truly fe More

by H.M.
Recommend Dealer
Yes
Employees Worked With
Craig Stott, Toni Sutter
Aug 09, 2017 -

Finch Chevrolet Cadillac Buick GMC responded

Thanks for the great review, H.M. We're glad to hear that you had such a great, low-pressure experience working with Craig. We look forward to seeing you again in the future!

August 03, 2017

disappointed Had wait a long time just to speak with sales dept. Felt I was lied to by the salesman. Guess we can chalk it up to miscommunication. Came across fi More

by nolongergmcfan
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Leung
Aug 09, 2017 -

Finch Chevrolet Cadillac Buick GMC responded

We are sorry to hear that you had a negative experience working with our dealership. We hold our entire sales staff to a high standard and apologize for this treatment. While it sounds as though you already purchased a vehicle elsewhere, we have a new Special Finance Manager on-staff who would be happy to assist you in any way should the need arise.

Aug 09, 2017 -

nolongergmcfan responded

Although I have been in contact with another dealership, my issue is not yet resolved. If you are interested in helping it would be appreciated and would likely change my perspective a little, even if a resolution is not reached. An effort on your part us better tgen nothing.

August 01, 2017

Happy Repeat Customer! Would Recommend to Anyone I purchased my very first car from Craig Stott of Brian Finch Chevrolet/GMC (which I proudly owned for 10 years without ANY mechanical difficulties). More

by R.C. Perry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Litt, Craig Stott
Aug 09, 2017 -

Finch Chevrolet Cadillac Buick GMC responded

Thanks for the kind words. We feel very fortunate to have had Craig on our team for all these years and we are glad to hear that you feel the same! We look forward to working with you again.

July 29, 2017

Another great service visit Kept me informed throughout process. Very good explanation of service required, along with recommendations and advice for related service concerns. Ta More

by Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Nichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2017 -

Finch Chevrolet Cadillac Buick GMC responded

Thank-You Lynn for taking the time to review your experience here with us at Finch Chevrolet! We're not only proud of our sales team but our service team as well. We're so glad to hear that Tammy was personable and helpful throughout your service appointment. We love that you were kept informed and had a good explanation of the service required. We look forward to your continued business and can't wait to see you again!

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