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Finch Chevrolet Cadillac Buick GMC
London, ON
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Right from day one my used Grand Prix GTP did not work. The motor would just stop without warning. 7 times I took it in under warranty. Once, while waiting at the shop door the car engine stopped and the The motor would just stop without warning. 7 times I took it in under warranty. Once, while waiting at the shop door the car engine stopped and the mechanic was able to put the testers on it when it was down. They never did fix it and when the warranty expired they said - sorry we can't fix it. NICE!!!! Of course a little corner repair shop diagnosed the probable problem and fixed it right away. Never again will I deal with a car dealer that will not honour a warranty!! More
I have been buying cars from Brian Finch Chevrolet for many years and have been given exemplary service, both by the dealership and by my salesman, Craig Stott. Craig has been friendly, helpful, and has a many years and have been given exemplary service, both by the dealership and by my salesman, Craig Stott. Craig has been friendly, helpful, and has always had my best interests at heart. It is unusual to feel one's salesman is also a friend. I would never deal with anyone but Craig as he is trustworthy and approachable whenever I have any concerns. The service department is very satisfactory. The only time I had a complaint, it was dealt with in an 'over the top' manner that was very impressive. More
We returned to Finch for the lease of another vehicle. This is the third one we have leased from Finch. Last year we leased a new Terrain and this year I leased a new Buick Veran0 (great car btw). Sal This is the third one we have leased from Finch. Last year we leased a new Terrain and this year I leased a new Buick Veran0 (great car btw). Salesman Craig Stott is excellent. I would state that he is a definite asset the Finch. His knowledge and customer care is excellent. Finch as always provided my wife and I with excellent service. Their honesty, courtesy and efficiency is excellent. We would have no hestitiation in recommending Finch Buick to anyone. Ernie Comerford London, A very Satisfied Customer. More
Our sales representative Mark Klein was very knowledgeable about product line and the competition. He showed great diligence and perseverance in matching our needs and budget to the product tha knowledgeable about product line and the competition. He showed great diligence and perseverance in matching our needs and budget to the product that was available. Mark was always available to discuss the situation and was always forthcoming with options. When it came time to deal with the pricing we were confident that Mark waged a successful battle and got us a fair price on our trade-in and the replacement used vehicle. The Finch dealership is a very modern facility that believes that the best route to a successful business in through good customer relations. More
I recently purchased a 2008 Pontiac G6 GT convertible from Finch Chevrolet. The sales rep, Mark Klein, was outstanding in his professionalism & courtesy. Not being sure what type of vehicle I wanted, M from Finch Chevrolet. The sales rep, Mark Klein, was outstanding in his professionalism & courtesy. Not being sure what type of vehicle I wanted, Mark spent time assisting me in my choice and explaining features, etc. Because of the very competitive price I received, I was also able to purchase the extended warranty, etc. As well, the 'purchase perks' were excellent. My 'out the door' final price was clearly explained before I signed the deal. Finch Chevrolet handled all paper work, including contacting my insurance company - all I had to do was pick up the car. Follow-up with the service dept has been timely & efficient. Never did I feel pressured or doubt the veracity of the staff. Mark is always available to answer any of my questions and even take my car thru their car wash. I would highly recommend Mark Klein and Finch Chevrolet. More
I have dealt with this dealership for many years, purchasing new vehicles and having those vehicles serviced here as well. I have always been impressed with the people who work here. They have contin purchasing new vehicles and having those vehicles serviced here as well. I have always been impressed with the people who work here. They have continually gone the extra mile for me. A month ago I entered the dealership knowing what type of vehicle that I wanted to purchase. We arrived at a fair selling price and they gave me good value for my trade-in. Paul Rodriques was the lead salesman, and was assisted by Trevor and Jodi, when he became occupied with other business. Paul was very knowledgeable and I would recommend him to others seeking a new vehicle. More
Purchased a new Buick Enclave but didn't have colour needed on the lot. Craig located correct vehicle and had it next business day. Craig was an excellent help through the entire process and made the needed on the lot. Craig located correct vehicle and had it next business day. Craig was an excellent help through the entire process and made the whole vehicle purchase a pleasant experience.. Thanks Craig!!! We have dealt with Craig before on several vehicle purchases so returning to Finch Cadillac Buick to deal with Craig was an easy choice. More
I would buy from Finch (Craig Stott) again. They were honest and true, they even went out of there way to ship in the car with the options we wanted. before the sale ended. Lastly Craig even helped with honest and true, they even went out of there way to ship in the car with the options we wanted. before the sale ended. Lastly Craig even helped with making my payments easier on our finances. More
The number one reason for our purchase was Craig and the Tim Polley and now Lisa in service .Our last purchase was in 2000 and it has been serviced by finch since new..We purchased a new 2011 Equinox and we Tim Polley and now Lisa in service .Our last purchase was in 2000 and it has been serviced by finch since new..We purchased a new 2011 Equinox and we kept the 2000 grand prix. We plan to continue to have Finch Chevrolet our number one place to go for service and purchases in the future.. Our son also purchased his 2011 Equinox and got the same great deal.. KEPT UP THE GOOD SERVICE Craig,Tin,Lisa... More
I went into this dealership after being put through the ringer by another dealership within the Finch Auto Group. Jordin listened to my story and said he wanted to make things right. He handed me to Toufic ringer by another dealership within the Finch Auto Group. Jordin listened to my story and said he wanted to make things right. He handed me to Toufic, who found me a car that met our needs and price. He worked hard to get me great financing, and delivered the vehicle within a resonable time frame. I have yet to go in for service as we just picked it yesturday, but i look forward to the experence. Thanks Finch!!! More