Finch Chevrolet Cadillac Buick GMC

Craig Stott From the moment we met Craig Stott at Finch on Wonderland Road in London (as we were just 'exploring' the possibility of moving into a Cadillac after From the moment we met Craig Stott at Finch on Wonderland Road in London (as we were just 'exploring' the possibility of moving into a Cadillac after 18 years with Mercedes) we were very impressed. He was pro-active - with the emphasis on 'pro' - from the first minute we saw him. We had a lot of questions, he did a lot of legwork and it ended in a deal. No pressure, no 'rush to signature' - he understood our careful and considered pace and honoured it. On new vehicle pick-up Craig sent a lot of time going over the details, paperwork and vehicle itself. We felt like valued / appreciated customers. More

Finch - Chevy Lease - 2014 Overall, my experience with Finch Chevrolet was a positive one. The salesperson that I dealt with was friendly and did not pressure me during my car Overall, my experience with Finch Chevrolet was a positive one. The salesperson that I dealt with was friendly and did not pressure me during my car selection. There was one issue with a bald spot on the undercoating, but once it was noticed, they were quick to offer to correct it. More

Car Sales I met Paul Rodrigues about five years ago. That's when I bought my first car from Brian Finch. Paul was very helpful and answered my questions and con I met Paul Rodrigues about five years ago. That's when I bought my first car from Brian Finch. Paul was very helpful and answered my questions and concerns. I really like the fact the Paul help me find the best price from my new car. Since that time I’ve purchased a newer vehicle from Paul. And I'm looking forward to working with Paul in finding my latest purchase. I highly recommend you see Paul Rodrigues. More

Thanks Finch Chevrolet & Josh S I saw a vehicle on Kijiji I was interested in. when we got to the dealership a sales person Josh helped us we went for a test drive and decided to pu I saw a vehicle on Kijiji I was interested in. when we got to the dealership a sales person Josh helped us we went for a test drive and decided to purchase. It was the car i was looking for. Josh was friendly and so were the staff. I recommend Finch Chevrolet to anyone looking for a good vehicle a great dealership. Thanks again Finch Chevrolet and Josh More

Thanks Finch Chevrolet & Josh S I had very good experience. Saw a vehicle on the website that me and my husband were interested in. when we went to take a look a sales person Josh I had very good experience. Saw a vehicle on the website that me and my husband were interested in. when we went to take a look a sales person Josh Staadegaard was very helpful and friendly. we went for a test drive and decided to purchase. There was no pressure to buy just found the one we wanted. Thanks again Josh and the rest of the staff who helped us out. I recommend Finch Chevrolet to anyone looking for a good vehicle and a great Dealership. More

Fantastic experience purchasing from Jody McMullin I have just returned from a wonderful experience of purchasing another vehicle from Jody McMullin. I was in a motor vehicle accident a few days ago a I have just returned from a wonderful experience of purchasing another vehicle from Jody McMullin. I was in a motor vehicle accident a few days ago and needed a replacement car because mine was deemed unrepairable From the time that I dropped into the Finch dealership, Jody guided me through the purchase process with exceptional efficiency as she located exactly what I wanted...a fully loaded 2014 Buick Encore, in the pearl white colour. Jody kept in touch with me over the next few days, providing necessary and helpful detail that made the accident insurance appraisal process much easier. This is my second experience purchasing a vehicle from Jody McMullin and I would highly recommend her and the Finch dealership to anyone looking to buy a car. More

Attention to the details My wife and I went to Finch Chevrolet for the first time looking for a better experience than we had with our last Chevrolet dealer. We met Morgan Cr My wife and I went to Finch Chevrolet for the first time looking for a better experience than we had with our last Chevrolet dealer. We met Morgan Crosbie and he did everything he could to make us feel comfortable and at ease. He took the time to FULLY UNDERSTAND what we were trying to accomplish. We wanted to trade our Yukon in for two vehicles, not break the bank and still maintain a high level of comfort. He selected some vehicles for us and walked us through the pros and cons of each one, showed us discounts available along with financial incentives related to each one. We decided on a 2013 Impala LT for my wife and a 2014 Cruze LT for myself. Both vehicles have performed excellent and we are both very happy with our decision and grateful to Morgan for his time and patience to make us happy and not just make a sale. On a side note, I drive about 1200 KMs per week. The Yukon had an average of around 14 L/100 KM fuel economy. My Cruze LT is averaging about 6.2 L/100 KM. At $1.30/litre the Yukon cost for fuel was $218.40. The Cruze LT for the same distance is $96.72. In fuel alone I am saving $121.68 a week. That's $527.28 a month savings. Thanks Morgan. More

Walt Disney trip We took our 1 year old Equinox on a road trip from London Ontario to Orlando Florida. about 2000 klm one way. The car handled great and was economica We took our 1 year old Equinox on a road trip from London Ontario to Orlando Florida. about 2000 klm one way. The car handled great and was economical on gas. Even on some of the more annoying roads the car was great. loved the backup camera, and serius xm saved my sanity. Morgan called the day we left for Walt Disney and the day we returned to make sure we were ok and that we were happy with our purcase. Now thats what I call caring customer service. If anyone in London is looking to buy a car, Ask for Morgan Crosbie. You will be in caring hands. More

Wow, what a Fantastic Truck! It has been years since I've purchased a North American vehicle and my son Rob recently purchased a beautiful Cadillac SUV and highly recommended Mark It has been years since I've purchased a North American vehicle and my son Rob recently purchased a beautiful Cadillac SUV and highly recommended Mark Klein from Finch Chevrolet Cadillac Buick GMC dealership. I thought this would be the typical car salesperson who I've experienced in the past, however, when I first met Mark Klein it was a pleasant experience. Not a sales pitch at all, nope, it was a get to know you meeting. How refreshing is that! I was waiting for his sales pitch but Mark did not go there. He focused on getting to me and having me get comfortable with him. Absolutely no pressure. Yes, I was amazed simply because there are those few out there who don't make it pleasant when shopping for a vehicle and it unfortunately paints most salespeople with the same brush. Mark restored not only my faith and confidence in truly dedicated and sincere salespeople but also the Chevrolet product. How this happened was really just treating me like a person and just not another "sale". I walked into the showroom and the Silverado High Country truck was the most impressive truck I had ever seen. It was mine and I really wanted that truck. So what does Mark do...tries to talk me out of it! No, but what Mark did do was make sure that this Silverado model would be the best vehicle and dollar value for what I was looking for. He took me out to test drive every level of model in this truck class to validate that indeed this was the truck I wanted to spend my hard earned money on. I have to ...Mark Klein, you were awesome. Thank You very much for everything you did for me. I absolutely love my truck and it's the best vehicle I have ever owned. John More

Engine Problems on My '08 Sierra It started with a slow whine under the hood which developed into a steady tick... until finally the check engine light came on and I knew I had to get It started with a slow whine under the hood which developed into a steady tick... until finally the check engine light came on and I knew I had to get my '08 GMC Sierra SLT diagnosed. Of course I took it to the gentlemen at Finch Cadillac Buick GMC as I wanted to know exactly what this issue was and fixed, if at all possible, by professional technicians. First, Adam Limbrick, thank you for your in depth description of the issues you and the service team uncovered on my truck. Unfortunately, the camshaft and lifters had worn and become damaged in my engine and the cost to fix or repair was estimated to be quite steep (~$5,000.00). So, being a recent graduate and just starting my first job I was in a bit of a tight situation and decided to explore all my options on what do with the issues at hand. This is when I met Morgan Crosbie in the sales department. We met on about three different occasions to try and find another vehicle for me (new and used) and I have to extend a great thanks out to him with all the hard work and effort he put into trying to get me something that fit my budget and my lifestyle. He brought in another GMC Sierra which was almost identical to the truck I had but a 2010 model and got me the best possible price he could. Even went to the lengths to negotiate 3 times for a better trade in value on my current truck (with a shot engine). Not only was he a great sales representative, he took the time to walk me through it every step of the way (me being a first time vehicle shopper). When I decided I couldn't afford a new truck or find a used one that fit my budget Morgan didn't simply usher me away to the service department and leave me to fend for myself. He put me in contact with all the appropriate people and explained the best situation for either A) going with a used vehicle, or B) servicing my truck and getting it back on the road. Many thanks for all your time and effort again, Morgan. Morgan put me in touch with Dan Hofland, the General Service Manager, and between myself, Dan, Morgan and Adam we were able to come to an excellent price to fix my engine and get my baby back on the road. Not only were all these gentlemen understanding of my situation, they all did their best to get me the best price, service and rentals while my vehicle was in the shop. In conclusion, I would absolutely recommend this dealership to anyone that needs service on their vehicle or is looking to buy something new! They turned my very unfortunate and costly situation into something I could manage with my budget and wouldn't leave me with crippling debt. Dan and Adam - The best service team I have had the pleasure of doing business with since owning my vehicle. Thank you both for doing an excellent job on my truck, my baby is running like a dream now. Morgan - Thank you for being honest and upfront with me about this situation and doing all the work to get me the deal you could on both the used truck and the trade in for mine. I will be sure to mention your name to anyone looking for a new vehicle. More