Finch Chevrolet Cadillac Buick GMC

Car Sales I met Paul Rodrigues about five years ago. That's when I bought my first car from Brian Finch. Paul was very helpful and answered my questions and con I met Paul Rodrigues about five years ago. That's when I bought my first car from Brian Finch. Paul was very helpful and answered my questions and concerns. I really like the fact the Paul help me find the best price from my new car. Since that time I’ve purchased a newer vehicle from Paul. And I'm looking forward to working with Paul in finding my latest purchase. I highly recommend you see Paul Rodrigues. More

Walt Disney trip We took our 1 year old Equinox on a road trip from London Ontario to Orlando Florida. about 2000 klm one way. The car handled great and was economica We took our 1 year old Equinox on a road trip from London Ontario to Orlando Florida. about 2000 klm one way. The car handled great and was economical on gas. Even on some of the more annoying roads the car was great. loved the backup camera, and serius xm saved my sanity. Morgan called the day we left for Walt Disney and the day we returned to make sure we were ok and that we were happy with our purcase. Now thats what I call caring customer service. If anyone in London is looking to buy a car, Ask for Morgan Crosbie. You will be in caring hands. More

Absolute pleasure After starting my own business my accountant recommended that I started leasing a vehicle for tax purposes. After the dealership I purchased my car f After starting my own business my accountant recommended that I started leasing a vehicle for tax purposes. After the dealership I purchased my car from told me that they didn't do leasing and they'd have trouble getting rid of my car I went to see Paul Duerden @ Finch. After looking at a beautiful new Cadillac and thinking there was no way, Paul came back with some numbers. I couldn't believe that I could drive a brand new Cadillac ATS for only a little more than my 09 jeep patriot. They took the jeep and I rolled away in the ATS. Now that's a happy customer. Thanks Paul! More

Engine Problems on My '08 Sierra It started with a slow whine under the hood which developed into a steady tick... until finally the check engine light came on and I knew I had to get It started with a slow whine under the hood which developed into a steady tick... until finally the check engine light came on and I knew I had to get my '08 GMC Sierra SLT diagnosed. Of course I took it to the gentlemen at Finch Cadillac Buick GMC as I wanted to know exactly what this issue was and fixed, if at all possible, by professional technicians. First, Adam Limbrick, thank you for your in depth description of the issues you and the service team uncovered on my truck. Unfortunately, the camshaft and lifters had worn and become damaged in my engine and the cost to fix or repair was estimated to be quite steep (~$5,000.00). So, being a recent graduate and just starting my first job I was in a bit of a tight situation and decided to explore all my options on what do with the issues at hand. This is when I met Morgan Crosbie in the sales department. We met on about three different occasions to try and find another vehicle for me (new and used) and I have to extend a great thanks out to him with all the hard work and effort he put into trying to get me something that fit my budget and my lifestyle. He brought in another GMC Sierra which was almost identical to the truck I had but a 2010 model and got me the best possible price he could. Even went to the lengths to negotiate 3 times for a better trade in value on my current truck (with a shot engine). Not only was he a great sales representative, he took the time to walk me through it every step of the way (me being a first time vehicle shopper). When I decided I couldn't afford a new truck or find a used one that fit my budget Morgan didn't simply usher me away to the service department and leave me to fend for myself. He put me in contact with all the appropriate people and explained the best situation for either A) going with a used vehicle, or B) servicing my truck and getting it back on the road. Many thanks for all your time and effort again, Morgan. Morgan put me in touch with Dan Hofland, the General Service Manager, and between myself, Dan, Morgan and Adam we were able to come to an excellent price to fix my engine and get my baby back on the road. Not only were all these gentlemen understanding of my situation, they all did their best to get me the best price, service and rentals while my vehicle was in the shop. In conclusion, I would absolutely recommend this dealership to anyone that needs service on their vehicle or is looking to buy something new! They turned my very unfortunate and costly situation into something I could manage with my budget and wouldn't leave me with crippling debt. Dan and Adam - The best service team I have had the pleasure of doing business with since owning my vehicle. Thank you both for doing an excellent job on my truck, my baby is running like a dream now. Morgan - Thank you for being honest and upfront with me about this situation and doing all the work to get me the deal you could on both the used truck and the trade in for mine. I will be sure to mention your name to anyone looking for a new vehicle. More

Wow, what a Fantastic Truck! It has been years since I've purchased a North American vehicle and my son Rob recently purchased a beautiful Cadillac SUV and highly recommended Mark It has been years since I've purchased a North American vehicle and my son Rob recently purchased a beautiful Cadillac SUV and highly recommended Mark Klein from Finch Chevrolet Cadillac Buick GMC dealership. I thought this would be the typical car salesperson who I've experienced in the past, however, when I first met Mark Klein it was a pleasant experience. Not a sales pitch at all, nope, it was a get to know you meeting. How refreshing is that! I was waiting for his sales pitch but Mark did not go there. He focused on getting to me and having me get comfortable with him. Absolutely no pressure. Yes, I was amazed simply because there are those few out there who don't make it pleasant when shopping for a vehicle and it unfortunately paints most salespeople with the same brush. Mark restored not only my faith and confidence in truly dedicated and sincere salespeople but also the Chevrolet product. How this happened was really just treating me like a person and just not another "sale". I walked into the showroom and the Silverado High Country truck was the most impressive truck I had ever seen. It was mine and I really wanted that truck. So what does Mark do...tries to talk me out of it! No, but what Mark did do was make sure that this Silverado model would be the best vehicle and dollar value for what I was looking for. He took me out to test drive every level of model in this truck class to validate that indeed this was the truck I wanted to spend my hard earned money on. I have to ...Mark Klein, you were awesome. Thank You very much for everything you did for me. I absolutely love my truck and it's the best vehicle I have ever owned. John More

Good to know there are Non Pushy Sales People still around. I felt very comfortable with Paul.....never felt "pushed"....left to make our own minds up. Thanks Paul for your all your help D & S Smith I felt very comfortable with Paul.....never felt "pushed"....left to make our own minds up. Thanks Paul for your all your help D & S Smith More

New Car Purchase Went to Finch Chevrolet ~ met with Paul Rodiguez ~ purchased a Chevy Siverado Paul is our "go to" guy for EVERY vehicle purchase. Our family member Went to Finch Chevrolet ~ met with Paul Rodiguez ~ purchased a Chevy Siverado Paul is our "go to" guy for EVERY vehicle purchase. Our family members also visit Paul for their vehicle needs. We can always count on the AMAZING customer service, pristine knowledge and detailed attention to our needs! We will ALWAYS see Finch first. And, particularly Paul Rodirgues! Thanks Paul for everything! Pat and Christa Gibbs More

New Car for the Family We are a GM car family! It was a pleasure meeting and working with Paul Duerden. He made the buying process so easy. Test drove a few cars and quickly We are a GM car family! It was a pleasure meeting and working with Paul Duerden. He made the buying process so easy. Test drove a few cars and quickly came to a decision. No pressure, just patience, knowledge, and courtesy. Thank you Paul for making this a great experience for us and for being so patient with our girls. :-) We would definitely recommend both Finch and Paul! More

My review of Finch Chevrolet Cadillac Buick GMC We were very impressed with this dealership, especially with the excellent customer service provided by sales consultant Craig Stott. Craig really loo We were very impressed with this dealership, especially with the excellent customer service provided by sales consultant Craig Stott. Craig really looked after us! He worked diligently to get us the best possible deal on the lease of our new GMC Terrain and ensured that all our requirements were met. Through Craig’s professionalism, thoroughness, patience, and very courteous and friendly manner he made this a very positive and pressure free experience. We will definitely refer family and friends to Craig and will call on him for any of our future vehicle needs. BTW....we love the Terrain! More

Paul Duerden was exceptional! Paul Duerden was very accommodating, courteous, and professional the whole time. He did not give us the expected pressured and overwhelming sales pit Paul Duerden was very accommodating, courteous, and professional the whole time. He did not give us the expected pressured and overwhelming sales pitch. At the end, all our questions and concerns were answered and I felt confident that I was purchasing a great car, without any surprises. Thank you Paul. Jon Brown More