Ernie Dean Chevrolet Buick GMC Corvette
Alliston, ON
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39 Reviews of Ernie Dean Chevrolet Buick GMC Corvette
Above a beyond the customer experience In these difficult times just taking a moment to say thank you to Ryan Thompson and Adam Greco for being there. When your car break down it is very In these difficult times just taking a moment to say thank you to Ryan Thompson and Adam Greco for being there. When your car break down it is very good to know you can count on the team of Ernie Dean Chevrolet. Many Thanks Marc More
I had Brian Leslie as our sales man. Brian was hard working right from the start! I had called Ernie Deans and had some simple questions about a gmc truck I was interested in. Within 20 mins Brian ha working right from the start! I had called Ernie Deans and had some simple questions about a gmc truck I was interested in. Within 20 mins Brian had sent me a video he made showing a beautiful truck they had and an email With all the pricing and specs. Very personal guy! Not pushy at all and came across very honest. Definitely our best experience buying a vehicle yet. Definitely using Brian Leslie for our next vehicle purchase. More
new car I had a great experience with this dealership. Keith was so helpful to me when I was trying to decide which vehicle to choose. I am very happy with my I had a great experience with this dealership. Keith was so helpful to me when I was trying to decide which vehicle to choose. I am very happy with my new Buick. More
Easiest trade in ever! I bought my first new car from Ernie Dean a few years ago, Keith was the most helpful sales person ever that when I decided to trade it in he was my f I bought my first new car from Ernie Dean a few years ago, Keith was the most helpful sales person ever that when I decided to trade it in he was my first phone call. I traded in my cruse for a Cadillac and it the team at Ernie Dean made this transition super easy! Wanna thank them all for their help and I’ll see ya in a few years for my next trade in!!! More
Questionable Service technicians?? Had an oil change and multie point inspection done. Oil was spilled all over my engine which caused smoke to seep into the vehicle cabin, it took a co Had an oil change and multie point inspection done. Oil was spilled all over my engine which caused smoke to seep into the vehicle cabin, it took a couple hours to burn off (I have small children). They never rotated my tires because the tread was greater in the front tires of the vehicle, but I was charged for the tire rotation. The tire air pressure was not set to 35 psi as i had set one tire too high previous to the service and it was still set too high after the service, I had asked them to look into the pressure upon arriving. Door hinge lubrication is included in this inspection, which hadn’t been done as well which makes me wonder if any of the other inspections were done?? I am considering not returning to this dealership again, which is a shame as I’ve dealt with them for several years previously. They seem to have a high turn over in Technicians, and Front Desk Service Reps. Make sure you ask questions and look to see if the easily visible inspectios have been completed after your service!! More
Great Experience. My husband and I purchased 2017 Canyon, which we love!! . Ryan Schell was are Sales Representative, he was awesome to deal with . He was friendly and My husband and I purchased 2017 Canyon, which we love!! . Ryan Schell was are Sales Representative, he was awesome to deal with . He was friendly and sat with us to explain all the details of the new truck. The whole experience was exceptional . Great Work Ernie Dean. We will be back for our next purchase!!! More
5 Star Experience I just purchased my Chevy Cruze from Ernie Deans and couldn't be happier with the experience I had. Jim and Ryan were so helpful, making sure I was ge I just purchased my Chevy Cruze from Ernie Deans and couldn't be happier with the experience I had. Jim and Ryan were so helpful, making sure I was getting the car I wanted and that I understood each features the vehicles had. They explained warranties and added features, however they made it clear that I had choices with what I wanted and what I didn't want to add to the vehicle. This was a completely different experience then the one I had at a previous dealership where the process felt pressured and rushed. I highly recommend Ernie Deans to anyone looking to purchase a vehicle from real people- not average pushy salesmen Thank you Ryan, Jim and everyone at Ernie Dean! I love my Cruze! More
I couldn't ask for better service! From start to finish the service was professional, friendly, courteous and non-pressure! Ryan Thompson was the ultimate sales professional! I should k From start to finish the service was professional, friendly, courteous and non-pressure! Ryan Thompson was the ultimate sales professional! I should know as I ran a sales organization with over 150 sales people reporting to me for many years...Everything happened as he said it would. More
Gas leak in a new Silverado, they could not find the reason Gas fumes were so bad in the cab, you could smell it from a distance, Service claimed they could smell it but could not find the leak, they had it for Gas fumes were so bad in the cab, you could smell it from a distance, Service claimed they could smell it but could not find the leak, they had it for a day. they wanted to book another appointment, Took the truck to a different Chevy Dealership, . The other dealership offered a rental for my families safety while they looked for and corrected the problem, no such offer from Ernie Dean Service dept. said the truck was safe to drive with the gas smell, even when they did not know the cause. Other dealership (Royal in Orangeville) said the issue was communicated to all dealerships by a GM Bulletin of a High Pressure Fuel pump issue. More