Erinwood Ford - Service Centre

Needed help booking an appointment for my winter tire switch and wasn't having any luck calling it in. Reached out to my sales guy Martin Menzies, and he booked the appointment for me and made sure all w switch and wasn't having any luck calling it in. Reached out to my sales guy Martin Menzies, and he booked the appointment for me and made sure all went well. This is important to me and it proves that at Erinwood Ford, they don't just care about the sales and walk away! Thanks again Martin and Joe Engel for making this happen. This is why they are the number one dealership for me. More

Really happy with my newFord Edge. Lukasz was wonderful to work with and made the whole process quite easy. I would definitely recommend Lakasz to anyone interested in buying a car fro Lukasz was wonderful to work with and made the whole process quite easy. I would definitely recommend Lakasz to anyone interested in buying a car from Erinwood Ford. More

*LOOKING FOR THE BEST SERVICE. .. READ!* If you decide to go anywhere other than to see Mark at Erinwood Ford, then you are likely missing out on the best possible service you could .. READ!* If you decide to go anywhere other than to see Mark at Erinwood Ford, then you are likely missing out on the best possible service you could be getting. Mark is transparent, and fair, understands customers' needs and cares deeply about people personally. I am on my second lease and I won't ever go anywhere else. Additionally, Raj the supervisor, and Adam and finance are extremely helpful. AND to top it all off... The service team... Let me tell you about Chad, the guy goes over the top for customers. An uncommon practice for Tech's but Chad really stands above the rest. Thanks to you all. More

Sales and management team were very good and helpful. there was a miss during the PDI and I had to bring the truck back next the next day which was a bit inconvenient. problem got sorted promptly and the there was a miss during the PDI and I had to bring the truck back next the next day which was a bit inconvenient. problem got sorted promptly and the service dept was excellent in adressing the issue. More

Second car purchased here, seamless as usual Car ready when needed, and great price for my old one ready when needed, and great price for my old one More

Truck is amazing and we loved the service we received when purchasing our new car. when purchasing our new car. More

I recently took my F150 to Erinwood Ford for servicing and Joe Engel was awesome assisting me with my service appointment. He went over my service report and was very friendly and knowledgeable. This is and Joe Engel was awesome assisting me with my service appointment. He went over my service report and was very friendly and knowledgeable. This is the reason I drive an hour for my service appointment because I can trust my truck is receiving the best service. I will continue to drive the distance for the excellent customer service. More

Martin is the best you can get. Would not shop with anyone else for this large purchase! He is absolutely fantastic. Have recommended to all my family and friends and plan to continue to do the same. anyone else for this large purchase! He is absolutely fantastic. Have recommended to all my family and friends and plan to continue to do the same. More

Martin Menzies was a shining beacon of customer service. He treated me and my family as if we were his own, and made me feel like he was truthfully looking out for my best interest. He made buying and takin He treated me and my family as if we were his own, and made me feel like he was truthfully looking out for my best interest. He made buying and taking care of essentials for my first vehicle as simple as a hand clap. His coworkers were also welcoming and very pleasant. They are all a joy to interact with. They completely understood the assignment when I described my needs and were patient in answering my questions. They worked quickly, and efficiently, and were attentive and communicative for any tasks that were taking longer than anticipated. More

Bought a brand new Ford Escape 2021 at Erin wood in June 2021. The Trunk sensor is not working and closing while we were taking our stuff from the trunk. my daughter was hit by this about two times and whe 2021. The Trunk sensor is not working and closing while we were taking our stuff from the trunk. my daughter was hit by this about two times and when my husband took the vehicle to the dealer they took almost 1/2 day today and said they did not find any false. I am concerned about safety issue and dealer is not doing anything. Till they sell you the vehicle they will talk all nice after sales no service at all. More