Erinwood Ford - Service Centre

Overall Service Have to give it to this dealership, great service staff, easy to deal with, especially my advisor Etta Coccia. She has made the service experience ver Have to give it to this dealership, great service staff, easy to deal with, especially my advisor Etta Coccia. She has made the service experience very easy for me. Walking into a service department as woman can be very intimidating but Etta always made sure I was taken care of. I highly recommend her and the service department at Erinwood Ford. More

Aims to please always! Chris Scott is an absolute pleasure to deal with. I built an instant raport with him, he has been looking after my vehicle for years. I followed him f Chris Scott is an absolute pleasure to deal with. I built an instant raport with him, he has been looking after my vehicle for years. I followed him from Sheridan Ford and will always continue to support him. He answers all questions quickly and always adds additional information to explain what needs to be done. I completely trust Chris with my vehicle and appreciate his charming, knowledgeable personality. Thx Chris!! More

Exceptional service got me in and out really fast as I had a busy day at work but needed the service done quickly without delays. got me in and out really fast as I had a busy day at work but needed the service done quickly without delays. More

Always helpful and takes the time to assist the customers. They are the only dealership that keeps in touch with customers years after a purchase has been made. They are courteous, friendly and attentive to t They are the only dealership that keeps in touch with customers years after a purchase has been made. They are courteous, friendly and attentive to the customers. Their service department is always available to ask questions and provides prompt excellent service. More

Always listens Never had a bad experience dealing with Chris. Always gets my vehicle in and returned to me in shortest possible time. If having a bad day I can alway Never had a bad experience dealing with Chris. Always gets my vehicle in and returned to me in shortest possible time. If having a bad day I can always count on Chris to make me laugh. More

Perfect Always helpful, friendly and makes getting my car fixed a happy experience! I have never had a bad experience. I only have the best to say about this Always helpful, friendly and makes getting my car fixed a happy experience! I have never had a bad experience. I only have the best to say about this dealership. More

Always excellent service This my first Ford vehicle I have owned and every time I come to to Erinwood for service it's the best service I have ever received. The environment i This my first Ford vehicle I have owned and every time I come to to Erinwood for service it's the best service I have ever received. The environment is exceptional and the people are super friendly. More

Just a quick recall part update Very impressed on the turn around time for a "master cylinder" replacement! Safety recall from FORD MOTOR CO. The new facilities look great and seem t Very impressed on the turn around time for a "master cylinder" replacement! Safety recall from FORD MOTOR CO. The new facilities look great and seem to be adding to customer service and turn around for ford clients. More

awesome great job Chris Scott is awesome always looks after my vehicles servicing needs. Always first class. Thanks again Chris. Will advise other friends and family t Chris Scott is awesome always looks after my vehicles servicing needs. Always first class. Thanks again Chris. Will advise other friends and family to deal with you in the the future. More

Incredibly friendly, helpful and knowledgable! The moment I stepped into the (beautiful) Service Area, I was greeted with a friendly smile from Chris Scott. Chris was incredibly helpful and knowled The moment I stepped into the (beautiful) Service Area, I was greeted with a friendly smile from Chris Scott. Chris was incredibly helpful and knowledgeable, answering all of my questions and paying close attention to my concerns regarding my vehicle. From writing up the work order to ensuring that I was shuttled to my destination, Chris made the entire process a simple and pleasant one. When I returned to pick up my vehicle, Chris took the time to review everything that was done on my vehicle, including all of the concerns I had mentioned when I originally dropped off my car (he did not miss one single item!). I highly recommend Erinwood Ford and especially Chris Scott when considering your next service visit! Thanks, Chris! Amy Levstik Mattenley More