Erinwood Ford - Service Centre

Customer service I would like to commend Etta for her excellent customer service. After explaining my issue she quickly had the car serviced and returned to me, expl I would like to commend Etta for her excellent customer service. After explaining my issue she quickly had the car serviced and returned to me, explaining the outcome of the results. She is always very curtious and friendly. I am so impressed with this dealership and will certainly tell all my friends. Keep up the great work!!!! More

Excellent customer service I had visited the service centre on an appointment to get a safety check done, after my vehicle had failed a previous test at a different location. Af I had visited the service centre on an appointment to get a safety check done, after my vehicle had failed a previous test at a different location. After explaining the situation to Etta, she fully understood my issue and proposed a solution to get the query fixed under the extended warranty on my Ford. I was out in less than 3hrs. More

Excellent service by Etta . The new building is fantastic Love the drive in part and you are greeted by a friendly face. Once inside everything is taken care off by th by Etta . The new building is fantastic Love the drive in part and you are greeted by a friendly face. Once inside everything is taken care off by the helpful staff. Tom Casement More

Erinwood Ford Service I attended Erinwood Ford to get a slow tire leak checked. I did not have an appointment but Etta greeted me immediately and was very friendly and prof I attended Erinwood Ford to get a slow tire leak checked. I did not have an appointment but Etta greeted me immediately and was very friendly and professional. She had my tire checked right away. While I was waiting the sales person who sold me the vehicle, Martin Menzies, was there and checked in to see if everything was ok. He even check with Etta to see what was wrong with my tire. Unfortunately they were unable to detect the source of the leak but Etta told me that the tire pressure was topped up and to come back in if it went down. I returned three days later and was greeted by Etta again who had the tire inspected immediately. The technician noticed that the valve stem and tire pressure monitor was problem. It was replaced under warranty without any issues. In the past 15 months since purchasing my vehicle from Erinwood Ford I've had nothing but positive experiences everytime I've walked in the doors. I have recommended Erinwood Ford to my friends and colleagues due to the friendly, professional, and knowledgeable staff that they employ. Keep up the good work! More

EXCELLENT SERVICE, VERY PROFESSIONAL, PERSONAL AND HONEST Erinwood has serviced our vehicles for numerous years. Etta has very often looked after my daughter and daughter in law. Etta has always been courteou Erinwood has serviced our vehicles for numerous years. Etta has very often looked after my daughter and daughter in law. Etta has always been courteous and kept us informed as work progressed. We very much appreciated her attention to communication and detailed explanation. thank you Etta More

Servicing my vehicle I had a terrible experience at another Ford dealership Etta gave me a whole new experience at Erinwood. I won't be returning to my home dealership as I had a terrible experience at another Ford dealership Etta gave me a whole new experience at Erinwood. I won't be returning to my home dealership as the customer service I received from Etta was exceptional! Probably one of the best!! More

Always pleasant and accommodating The only reason that I come to Erinwood Ford is because of the service person , Mr. Chris Scott even though I bought the car there.. The only reason that I come to Erinwood Ford is because of the service person , Mr. Chris Scott even though I bought the car there.. More

Service experience If you looking to service your vehicle go visit Joe Engel at Erinwood Ford, I purchasing and servicesing my trucks here, I passing three dealership on If you looking to service your vehicle go visit Joe Engel at Erinwood Ford, I purchasing and servicesing my trucks here, I passing three dealership on my way to Erinwood and it's worth the drive, Vivian my sales rep introduced me to Joe who's been servicing my trucks for years now, I trust him, he's knowledgeable and friendly, answers all my questions and make my service experience very easy. I highly recommend him to anyone who's looking for stress free service. Thanks Joe and Erinwood Ford!! More

Exceptional Parts and Service Dept I've been bringing my vehicles to Erinwood for service for a number of years. I am continually impressed with their Service and Parts departments for I've been bringing my vehicles to Erinwood for service for a number of years. I am continually impressed with their Service and Parts departments for the quality of their work and especially the level of customer service I receive. A special thanks to their service advisor Chris Scott. I appreciate that Chris always takes the time to thoroughly explain any issues found with my vehicles, what repairs or maintenance should be performed and when it needs to be done. He also often goes out of his way to accommodate my schedule and, if needed, he will always arrange for alternate transportation for me. This level of service is one of the main reasons I have recommended Erinwood to my friends and family, and would certainly do so for anyone else looking for a place to service their vehicle. More