Erinwood Ford - Service Centre

Dealership par excellance! We met Mark Maguire 7 years ago and purchased our second Ford vehicle, after having had 12 GM products. We have been completely satisfied with both Ma We met Mark Maguire 7 years ago and purchased our second Ford vehicle, after having had 12 GM products. We have been completely satisfied with both Mark and Erinwood Ford, even though there is another Ford dealership much closer to our home. Mark's friendliness and openness vowed us over. His knowledge of the products clearly showed us that he not only cared about Ford's vehicles, but also how a particular model would suit our requirements. Total excellence! More

Awesome Martin Menzies was very pleasant and very knowledgeable about all aspects of the service I needed . He provided exceptional customer service. Truly a Martin Menzies was very pleasant and very knowledgeable about all aspects of the service I needed . He provided exceptional customer service. Truly a memorable experience More

Raj restores FordPass Always appropriate and pleasant; He interrupted what he was doing to assist me, displaying, patience & perseverance to solve my tech issue. Don't lo Always appropriate and pleasant; He interrupted what he was doing to assist me, displaying, patience & perseverance to solve my tech issue. Don't lose this guy. More

Excellent Service Experience I had a problem with the shifter of my 2017 Ford Explorer. I did not know if it was just the shifter or the transmission too. Although I bought the v I had a problem with the shifter of my 2017 Ford Explorer. I did not know if it was just the shifter or the transmission too. Although I bought the vehicle at Erinwood Ford, I serviced it at a Ford dealer closer to my home. However, that dealership advised I do not bring it to them because they did not have a transmission specialist. I phoned Erinwood Ford and I was originally given a service date a few days later when a transmission specialist had an available opening. I then phoned the business manager, Adam Pellegrin inquiring if a vehicle rental was covered under my extended warranty and explained the situation and that I wanted to bring in the vehicle. Adam advised me to phone the assistant service Manager, Shawn Moon, the next day and explain my situation. I phoned the next day and Shawn booked me an appointment to bring the vehicle for an inspection that day. If required, I would get a vehicle, covered under my extended warranty. I brought it in that day. Chris Scott went over the process and explained the results of the inspection and my semi annual service package. The shifter worked well again. More

Very nice and helpful He helped me buy my car and he was so helpful and nice. He was honest with me and he showed me the best options based on my requirements. He helped me buy my car and he was so helpful and nice. He was honest with me and he showed me the best options based on my requirements. More

Awesome experience! After difficultly getting into the Ford dealership where I purchased my Ford C-Max, I called Erinwood Ford where my husband purchased his truck! They After difficultly getting into the Ford dealership where I purchased my Ford C-Max, I called Erinwood Ford where my husband purchased his truck! They accommodated me beautifully. They went above and beyond with kindness and knowledge. They even did more than I expected. As a woman it is nice to be respected. A great team that I will definetly be dealing with again and of course recommending. Thank you Keep up the Great work! A Very pleased customer Shelley More

Exceptional Customer service. Rob Ahamad goes above and beyond to ensure my expectations are exceeded. Empathy, dedication, knowledgeable. Just a few words to describe him. Thank y Rob Ahamad goes above and beyond to ensure my expectations are exceeded. Empathy, dedication, knowledgeable. Just a few words to describe him. Thank you Rob. More

Ayman is a very nice guy. I got a very good service with Ayman, he is gentle and kind, and got the nice ford. And I got the very nice price with the car. I got a very good service with Ayman, he is gentle and kind, and got the nice ford. And I got the very nice price with the car. More

Above and beyond...again! I purchased a 2018 F150 from Addy in February, my second F150 from Erinwood. Last week, I contacted Addy with a simple question about the warranty. H I purchased a 2018 F150 from Addy in February, my second F150 from Erinwood. Last week, I contacted Addy with a simple question about the warranty. He dug deeper into my inquiry and when he found out I was having an electrical issue, he arranged the service appointment on my behalf for 2 days later, much sooner than I was able to arrange on my own. He also arranged and paid for me to have an F150 as a rental and told me to call him if I had any issues on the day of service...even though it was his day off! A sales person arranging my service appointment-- wow! I can't say enough good things about Addy and Erinwood. Thank you, once again, for all of your help and for exceeding my expectations. More

Service One more time I would like to thank Joseph for his amazing customer service. I had a problem with two of my tires and he was great to help me solve t One more time I would like to thank Joseph for his amazing customer service. I had a problem with two of my tires and he was great to help me solve the problem. More