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Erinwood Ford
Mississauga, ON
5,345 Reviews
Erinwood Ford is a 5 time Canadian DealerRater Dealer Of The Year, 11 time Ford Diamond Award for Customer Service, Auto World Employer of Choice Award winners and winner of the of the prestigious Salute to Dealer Award for community service.
Visit us and experience our hassle-free, zero pressure environment, with non commissioned sale people and no extra fees. We make it FUN to buy and EASY to save.
Remember We Will Buy Your Car Even If You Don't Buy Ours
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 6:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 6:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 5,345 reviews
January 03, 2013
Brutally unhappy service department that would rather intimidate a customer than help even when work is under warranty. If you hate your job do the world a favour and move on buddy! intimidate a customer than help even when work is under warranty. If you hate your job do the world a favour and move on buddy! More
by Bones Mississauga
Employees Worked With
Want to forget
December 27, 2012
I have found Robert to be oustanding in looking for new cars.(four in last 2 years). service advisors Shaun and Chriss have been excellent to work with. Work has been in time and as promised. cars.(four in last 2 years). service advisors Shaun and Chriss have been excellent to work with. Work has been in time and as promised. More
by Bruce Jackson
Employees Worked With
Other Employees :
Shaun. Chris (Service Advisors) and Robert Ahamad
March 27, 2012
I purchased a 2004 NISSAN PATHFINDER. Had the tires I purchased a 2004 NISSAN PATHFINDER. Had the tires changed and found out the vehicle had wrong size tires on them. The AC dosen't work and accordin I purchased a 2004 NISSAN PATHFINDER. Had the tires changed and found out the vehicle had wrong size tires on them. The AC dosen't work and according to there vehicle check list it worked. Know the vehicle has a wobble in the left front tire. I called about the tire issue and left a message and to this day no one has called back. If I were you and you are looking for a used vehicle don't buy from ERINWOOD FORD. Pass this on if you like what I wrote on FACEBOOK or even TWITTER IT. More
by cadman123
Employees Worked With
N/A
February 25, 2011
This has by far been the worst dearlership EVER!!! it This has by far been the worst dearlership EVER!!! it took them 6 hrs to get paperwork done for a car, then another 6 at pick up. Never around when This has by far been the worst dearlership EVER!!! it took them 6 hrs to get paperwork done for a car, then another 6 at pick up. Never around when you call and NOONE calls you back. Service department doesn't know what there doing! you bring in a car with a problem and they tell you nothing is wrong when it truly is. You need to go back there 10 times to have one thing fixed. NEVER AGAIN!!!! More
by worst_2011
Employees Worked With
Other Employees :
Graham Townsend, Robyn Barrett, Robyn Barrett
November 15, 2008
This dealer can’t seem to get it right the first time. This dealer can’t seem to get it right the first time. Went to replace a clutch on a 2006 Mustang 4L. Yes, with only 40,000 km… - they didn’t This dealer can’t seem to get it right the first time. Went to replace a clutch on a 2006 Mustang 4L. Yes, with only 40,000 km… - they didn’t have the parts - at pickup, we told them the clutch was not right, yet the technician insisted that the clutch was correct and said “guys like it this way” - 24hr later they had to come pick it up. The Shop foreman is the most condescending person I ever spoken to. The Service Manager does not like confrontation so she will transfer you to the Shop Foreman and the Technician who spoke to my wife, basically told her that clutch was fine. I guess it was not since they came to pick up the car and tried to fix it again. Avoid this dealer! They are NOT customer friendly. They do not wash your vehicle. They do not provide rental cars. Everything about this place is old! This is not an inviting store that presents well, which explains a lot about the level of service we have received at this store. They say you are what you wear. Take a good look at what this dealer looks like, the condition of the shop floor, the condition of the service area and where they put the Service Department and you will find your own answers. More
by xedm
Employees Worked With
Other Employees :
Lisa King Service Manager, Arieta Zejnelovski Service Advisor, Shop Foreman
