Erinwood Ford

I bought a brand new Ford Escape in August of 2013. While I have a couple of family members who work for dealerships.. (Ford and GM).. and a few friends who also work for Ford dealerships, I really wan While I have a couple of family members who work for dealerships.. (Ford and GM).. and a few friends who also work for Ford dealerships, I really wanted to try to keep my business within my community, so I checked out Erinwood. My son had purchased a used Lincoln there a few years before, and spoke very highly of the staff there. I met Graham Townsend on my first visit, and probably drove him crazy.. I test drove the Escape several times within a day or two.. because I was also looking at an Equinox and a Tuscon. Graham was patient and kind, and took my million questions and several test drives all with patience and a sense of humour. I decided to buy the Escape. This was the first step in our relationship. The entire experience was fun, professional, positive and the eventual outcome was me being ecstatic with my decision. I have dropped in on a few occasions to have Graham help me out with a few of the technology issues... (since there is a TON of technology with the Sync features) He is always willing to help me out with a smile and good professional advice. My daughter will be graduating soon, and within a year or so, she will be looking for a brand new vehicle, and our first choice will be Erinwood Ford, and our sales guy will definitely be Graham!! I am always happy to recommend Erinwood to family and friends.. as well, in my day to day business life, I see dozens of people a day, and never hesitate to tell them to head to Erinwood if they are looking to purchase or lease a new/used vehicle. It was clearly the right choice for me.. Graham, you are the best!!!!!! More

I purchased a 2010 jeep wrangler from automall clearance and erinwood ford it was great to deal with everybody at each location. Amir and Bory were very friendly and easy going. I was able to spend as much and erinwood ford it was great to deal with everybody at each location. Amir and Bory were very friendly and easy going. I was able to spend as much time as I wanted looking at the vehicle there was no pressure at all. I would not hesitate to recommend erinwood ford to anybody looking to buy a new or used vehicle. More

i am giving this rating because of the great experience i had buying a car here. i recieved a great price on my car, and nick went out of his way to make this deal even better. had buying a car here. i recieved a great price on my car, and nick went out of his way to make this deal even better. More

Great experience all around. Fantastic price, no haggling, good selection onsite, friendly staff and Dave was an absolute pleasure to work with.....very professional. I have a friend in the business haggling, good selection onsite, friendly staff and Dave was an absolute pleasure to work with.....very professional. I have a friend in the business but Erinwood had what I wanted at a better price, and it was so easy.... in and out. I'll be back. More

I just bought a 2013 Ford Escape from Lem Weekes at Erinwood Ford. He was very pleasant to deal with. He was patient and helpful during multiple test drives of different vehicles. He answered all of Erinwood Ford. He was very pleasant to deal with. He was patient and helpful during multiple test drives of different vehicles. He answered all of my questions and made some suggestions which were very helpful. The paperwork aspect of the purchase was ready when I came to pick up the vehicle. My insurance company had not sent some paperwork and Lem called them to promptly resolve the issue. He helped me set up my phone and walked me through the finer details of the new vehicle. I love my new Escape and I have good memories of the purchase process with Lem. More

I came in to test drive a used vehicle, had time to discuss possibly buying a new vehicle, considering cost and warranty options. I'd been looking for months for a particular vehicle and ended up buy discuss possibly buying a new vehicle, considering cost and warranty options. I'd been looking for months for a particular vehicle and ended up buying a new one without ANY pressure from the salesperson, something rare and appreciated. The sales person kept in touch with ETA for my vehicle's arrival and took time to make sure everything went quickly and smoothly with license transfer, etc. I was in and out in no time when the time came to trade in my old car for the new one. There was one final touch that made this day a great one for me personally; Martin took the time to take a photograph for me and email it to my account. I appreciate it, and will send friends your way. Thank you! More

I have rated this dealership as it is the second new vehicle we purchased in 6 months of 2013. The staff are so helpful, friendly, and straight-shooters. They follow through with their promise to the cu vehicle we purchased in 6 months of 2013. The staff are so helpful, friendly, and straight-shooters. They follow through with their promise to the customer, and we could not be happier! Pricing of the new vehicles far excels that of other similar dealerships, hence we drive from Cambridge to Mississauga to receive that pricing and service. Once again, we could not be happier with our second new family vehicle in 6 months from Erinwood Ford. More

Helped me through the new car purchase experience and were patient in answering my questions. Functions of the vehicle were thoroughly explained. Pricing was very competitive from the start. were patient in answering my questions. Functions of the vehicle were thoroughly explained. Pricing was very competitive from the start. More

Graham is the best Sales person I have dealt with by far in any industry! He really understands the meaning of Exceptional Customer Service. I purchased a 2014 Ford Escape SE and he was transparent, know in any industry! He really understands the meaning of Exceptional Customer Service. I purchased a 2014 Ford Escape SE and he was transparent, knowledgeable, understanding and helpful throughout the whole process. I like that he provided as much detail as possible to ensure I made an informed decision. I even sent him an email with a change at 9:45pm and he surprised me with a prompt phone call! The fact he has a great sence of humour makes the experience even better. If you in the market for a vehicle ask from Graham because he will take care of you. Thanks again Graham for everything, Nicole More

I came across this dealership online while searching for a Ford Explorer and sent in an online query - Dave responded promptly (within a couple hours) and I went in the same evening to see him. My initial a Ford Explorer and sent in an online query - Dave responded promptly (within a couple hours) and I went in the same evening to see him. My initial meeting with Dave did not go all that well since he took a long time to locate a vehicle we could take for a test drive (due to miscommunication from other employees at the dealership). However, Dave really tried hard to make it up to us and earn our sale. Dave helped with the negotiations and got us in vehicle while considering our various needs as a family - Would recommend Dave to any friends and also the dealership! More