Erinwood Ford

Skipped services now major damage Purchased maintenance package from ford which covers all the basic maintenance... Informed at 65k that i am required to purchase a set of tires as mi Purchased maintenance package from ford which covers all the basic maintenance... Informed at 65k that i am required to purchase a set of tires as mine are cupped. This is a result of not rotating the tires. Upon further investigation, another dealership had informed me that no tire rotations were completed. A call to ford canada was of no assistance stating all they can do is write a poor workmanship order on the dealership. When I stated that this issue was a service issue that I pay for, their attitude was this is a wear and tear item even though the accelerated wear was due to negligence from the service department. A call to this dealership was even more pathetic. The service manager has refused any communication after 3 voicemails left. The service advisor then states that an alignment should have been done. When questioned why the service advisor didn't advise the customer, their response was "i dont know". I will never buy another Ford and I for sure would rather pay a teenager than trust these white collared criminals with my vehicle. Its not a shock that their are lawsuits when Ford can't stand by their own vehicles let alone perform idiot proof maintenance. More

My Ford F-150 Recently bought a new ford F-150 from Erin Wood Ford and the experience was really good , starting from getting a quote for my online request to clos Recently bought a new ford F-150 from Erin Wood Ford and the experience was really good , starting from getting a quote for my online request to closing the deal. Dave Grittani is very friendly and knowledgeable sales person, explained everything in detail. There was absolutely no pressure . This dealership has a separate show room for used cars and the price for the trade-in was really good . All other dealership offers you only whole sale price which is not reasonable . Nick, Director of the used car, is a nice guy and he tried his best to give a good price for my trade-in. I live in Markham and it was worth to go all the way to Mississauga to get my truck . I will definitely recommend Erin wood Ford and Dave to all my friends and colleagues. More

Automall Clearance Center From the moment we walked on the Automall Clearance Centre lot, my wife and I were made to feel comfortable. Ali ensured we understood that this lot w From the moment we walked on the Automall Clearance Centre lot, my wife and I were made to feel comfortable. Ali ensured we understood that this lot was part of Erinwood Ford, a dealership I have used in the past and was quite pleased. Ali took the time to understand our vehicle requirements and price point. Ali used his years of experience to answer all our questions, and to describe the pros and cons of some of the vehicle choices we were considering. Once we settled on a vehicle, we were given the time to have a thorough look at the car, and test drive to ensure we were comfortable with the vehicle we were about to purchase. Adam was quite helpful in reviewing the warranty choices and completing the necessary paperwork to complete the sale. The car was ready ahead of schedule, with all requests completed. The team of Ali and Adam made this car buying experience truly a pleasurable one. I highly recommend the Automall Clearance Centre and Ali to provide a no hassle, friendly and knowledgeable environment for your future used car purchase. Ralph & Liz More

Purchased a Newer Car Made Easy We walked into the AutoMall Clearance Centre on a Sunday. Yes, open on Sunday - amazing. We were alittle unsure, but when we saw the OMVIC approval is We walked into the AutoMall Clearance Centre on a Sunday. Yes, open on Sunday - amazing. We were alittle unsure, but when we saw the OMVIC approval is the window and that they were part of the Erinwood Ford family -- we felt better knowing they were connected with a dealership. Kyle Pond was our sales rep and fantastic from the minute he said "Hey guys!!" We were not sure of the car we wanted to purchase and he let us test drive four vehicles without pressure to buy. It was the best experience and not pressured at all. We worked out an amazing finance deal with Adam, and between the two of them -- we were 100% satisfied. Kyle is a great sales guy and made us feel comfortable on making a car purchase decision. Adam was great as well and went the extra mile to ensure that we were able to get financing. Our situation with credit was a little low, but Adam confidently got us approved and we were pleased with the rates. AutoMallClearance is a great dealership and the staff at A++. Be sure to ask for Kyle and do your financing with Adam -- you won't be disappointed. Thanks again "guys" - we will be back! Karen & Jr More

So Happy With My Car from ERINWOOD FORD I recently purchased a Mercedes C300 from ERINWOOD FORD and have nothing but good things to say about my experience from beginning to end. ERINWOOD FO I recently purchased a Mercedes C300 from ERINWOOD FORD and have nothing but good things to say about my experience from beginning to end. ERINWOOD FORD first of all had an amazing selection of cars. I was able to take it for a test drive, and there was no pressure to buy. Prices are fair and the customer service is great! My sales & lease consultant, Aamir, was so patient and did his best to make me happy. I would highly recommend Erinwood Ford to anyone! More

happy to get a nice car and friend It's really a comfortable experience to buy a car from Erinwood Ford and their sales- Ali Sharafeldin. As a new comer from Taiwan,everything to me It's really a comfortable experience to buy a car from Erinwood Ford and their sales- Ali Sharafeldin. As a new comer from Taiwan,everything to me is hard. Hard to communicate with people,hard to understand local rule,hard to feel relaxed in a totally strange environment............ But Ali changed it. He not only sold a car to me but taught me many things with great patiently. Thanks Erinwood,they sold a nice car to me. Thanks Ali,he give a valuable trust to me in the new Country. Chun-Yu Chen More

Best Car Buying Experience I have bought some 15 cars over the years. I must say this was the best experience I have had in any of those purchases. The sales person, Martin Manz I have bought some 15 cars over the years. I must say this was the best experience I have had in any of those purchases. The sales person, Martin Manzies, was extremely helpful and responsive to all my requests, and a pleasure to deal with. The price was very, very, competitive and the service could not have been better. I was coming from out of town to pick up the car the day after making the deal and was delayed past their closing time due to he heavy traffic. Martin, who was away from the dealership on that day, arranged for Brad Cruikshank to stay late so I could pick up the car. Thanks to both gentleman. Highly recommended! Onorio Colucci Windsor, ON More

Great Experience with Ali at Erinwood Ford My experience with everyone at the Erinwood Ford AutoMall was fantastic. Ali proved to be a knowledgable and trustworthy salesperson who coordinate My experience with everyone at the Erinwood Ford AutoMall was fantastic. Ali proved to be a knowledgable and trustworthy salesperson who coordinated every detail of the used car purchase. I was comfortable with him the minute we started talking and always felt like he had my best interest in mind. I never felt pressured during the process, as Ali let me thoroughly review the vehicle, while providing valuable and helpful insight. As the vehicle had just come into the dealership at the time I was looking, Ali went out of his way to get the car washed and detailed for me, so that I could make sure the vehicle was in immaculate shape before proceeding. They I would highly recommend Ali and the whole team at Erinwood Ford. More

Great customer service My first car buying experience was beyond excellent,thanks to the greatest salesman ever.My salesman was martin menzies,he was friendly,knowledgeable My first car buying experience was beyond excellent,thanks to the greatest salesman ever.My salesman was martin menzies,he was friendly,knowledgeable about the product and actually listened to me.Martin menzies delivered quality customer service and satisfaction to me !!! More

Great place to get a Ford We were looking for a nearly new vehicle on auto trader and found the largest selection at Erinwood Ford. From Scarborough it was somewhat of a dista We were looking for a nearly new vehicle on auto trader and found the largest selection at Erinwood Ford. From Scarborough it was somewhat of a distance to go but we did and happy we made the effort. Upon our arrival, we were greeted by Dave Giovanni, an outstanding salesman who showed true professionalism and has a great personality. He helped us from the beginning to the end. We thank you so much for your help to find our new vehicle, 2013 Ford Escape. If your looking for a good experience in purchasing a Ford, just go to Erinwood and ask for Dave. You'll be glad you did. More