Erinwood Ford

Excellent experience!! I have been looking for a car for more than a month and Erinwood Ford has helped me find the car that perfectly suits me. We got a great welcome by a I have been looking for a car for more than a month and Erinwood Ford has helped me find the car that perfectly suits me. We got a great welcome by a staff member, before we even met him! We had called him the night before to inquire about a car and he was very honest, helpful, persuasive and professional. I highly recommend the Automall Clearance Centre and Ali to provide a very fluid experience to help get the car that suits you! More

Our first Ford - Great experience Deciding that our van was getting old, we visited Erinwood Ford to look at affordable solutions for a replacement. We were greeted by Ali Sharafeldin, Deciding that our van was getting old, we visited Erinwood Ford to look at affordable solutions for a replacement. We were greeted by Ali Sharafeldin, a truly professional and friendly sales person who took the time to exhibit all the options for used and new cars.in a few minutes, we were able to decide on the new Escape. The beauty was lying in the middle of the showroom and it did not take Ali much effort to sell us that car. We immediately fell in love with the vehicle after he started highlighting all the features in this magnificent ride. George Hill and Nick Palalas worked on the payment with us till we were comfortable with payment and terms. We felt we were in the middle of a happy family with integrated team who work together to maintain happy and loyal customers. Now we know what "feel the love" at Erinwood Ford means :) Thanks to Erinwood Ford. We are happy with our first Ford and will definitely recommend Erinwood Ford and Ali to our friends for their future vehicles. More

Transparent business practicees Excellent sales person, knew their inventory and was able to help us find the right fit for us not just another sale. Was upfront and disclosed everyt Excellent sales person, knew their inventory and was able to help us find the right fit for us not just another sale. Was upfront and disclosed everything he knew about the car before processing a deposit. He call us back promptly and was very attentive throughout the whole deal. More

ALLOW YOU TO SIT AT YOUR DESK, REVIEW AND MAKE CHOICE Dave Grittani, Internet Sale Dept. worked with me exclusively online as per my request. In fact I bought the car un-seen based on window stickers and Dave Grittani, Internet Sale Dept. worked with me exclusively online as per my request. In fact I bought the car un-seen based on window stickers and emails back and forth with Dave. As consumers, such as myself, want to become more educated prior to buying. I feel internet sales will be the way of the future. This was my first large consumer purchase and wanted to make sure i did not get caught up in the old-school pressure sales tactics of years gone by. I wanted to buy the car I wanted, with the options I requested for the price I wanted to pay all the while making comparisons and decisions from the confident position of my own desk... not some sales persons scummy cubicle. Thanks Dave and your team! What a pleasure. PS - while waiting for my windscreen to be replaced, I had a wonderful chat with the fleet manager Robert. He made me feel at ease and like i was part of the crew. much appreciated. More

Wonderful dealership with excellent customer service I highly recommend this dealership. The staff is knowledgeable, friendly and attentive. Their stock and prices are also excellent. Lem and John made m I highly recommend this dealership. The staff is knowledgeable, friendly and attentive. Their stock and prices are also excellent. Lem and John made my recent purchase (2014 Ford Escape) stress and hassle-free...a feat when purchasing a new car. Well done to the team at Erinwood - they are most definitely worthy of the superb ratings. More

Peace of Mind. My family recently purchased a 2010 Ford Flex from Ali Sharafeldin at Erinwood Ford. The car is pristine. The service we received at the dealership wa My family recently purchased a 2010 Ford Flex from Ali Sharafeldin at Erinwood Ford. The car is pristine. The service we received at the dealership was fancier than the car. The way Ali took care of us as customers from the search to the sale and even during a recent repair the car needed, was really amazing. We felt as though we were friends (we are friends!) but it's as though he was buying the car with us. It was as though the car was his! 3 weeks later the car had a few things that needed to be sorted out. As a customer I stomped back to Ford expecting some tension and excuses about I don't know what. Instead I was treated like a VIP! They took my car and made sure that I wasn't left without one. So like any situation similar to this one the customer gets a rental car. The rental shop was closed and I didn't have a car! Was Ieft standing? No! They fetched around until they got me a car to use until I mine was fixed. It was over all a great experience. My next Ford car is definitely coming from this dealership! Thank you Nick and Thank you Ali! Best Regards. More

Best new car experience. This was the first time we've dealt with Erinwood Ford and we are extremely happy with the experience. Dealing with Dave Grittani was a pleasure. We b This was the first time we've dealt with Erinwood Ford and we are extremely happy with the experience. Dealing with Dave Grittani was a pleasure. We booked the visit on-line and arrived on the Sunday to meet Dave (on his day off) and he was amazing to talk to and deal with. After a test drive and some serious discussions they made us an offer that we couldn't pass on. The paperwork was simple, everything was discussed and open and we had finished the deal before we knew it. Took delivery 3 days later and again, just as easy and Dave took the time to go through the truck with us again before we left to ensure we were comfortable with it. We would, and will recommend Erinwood to everyone we know, and will definitely be dealing with Dave again. Thanks, Jeff & Leslee Godsall. More

Ali Sharafeldin, and our awesome experience at Erinwood Ford . I am sixty-seven years old and I have purchased a lot of cars in the last forty or so years for myself, my wife and our three kids and I can say wi . I am sixty-seven years old and I have purchased a lot of cars in the last forty or so years for myself, my wife and our three kids and I can say without hesitation that we have never had as great an experience buying a car as we did at Erinwood Ford with Ali Sharafeldin. He was unbelievably patient with all of our questions, courteous to the extreme, and bent over backwards to do everything he could for us. There was never ever a hint of pressure or urging us to buy, it was nothing but straightforward honesty and friendliness. Not only did we get exactly the car we wanted at a price better than we had hoped for, both my wife and I left feeling we had made a new friend in Toronto, and we told Ali so. In point of fact, we actually made two new friends. We were from out of province and to help us with shipping and other details Ali introduced us to Nick Palalas, Director of Marketing and Sales at Erinwood Ford. Nick was equally wonderful and worked with Ali to sort out all of the out-of-province licensing, shipping, sales tax, etc. You name it, they did everything they could for us to make it an enjoyable experience. And I would be remiss if I didn’t mention that a large part of what made the experience so enjoyable was not only their great personalities, but their wonderful senses of humour. Who knew buying a car could be so much fun. Dr. Gerald Lenton-Young More

Everything above Board & Honest, Just the Facts, and No BS. I can't believe how quickly everything was done. There were no screw-ups in the paperwork, or any last minute running around making adjustments, or co I can't believe how quickly everything was done. There were no screw-ups in the paperwork, or any last minute running around making adjustments, or coming back and asking for more money, or hidden charges, Everything went very smoothly. And there was no Saleman type pressure. Dave Grittani and Bory Chak certainly know what they are doing. Thanks Dan Cosman More

more like a therapist than a car salesman This was our first time purchasing through Erinwood Ford and the whole experience was positive and made very easy with the help of the great team. Af This was our first time purchasing through Erinwood Ford and the whole experience was positive and made very easy with the help of the great team. After many hours of car shopping for our daughter we came to Erinwood and Nick Palalas was extremely helpful and supportive throughout the whole experience. Being that our daughter is in another city, transactions made by fax and email were ideal and she was able to come to the city to pick up her car with no problems at all. Thank you again to Nick Palalas for taking the time to make us feel confident in our decision to purchase a vehicle for our daughter. sincerely, Fran and Tony More