Erinwood Ford

No Pressure My first visit to a Ford Dealership where I felt no pressure to buy and was relaxed throughout the whole purchase experience. All my questions and r My first visit to a Ford Dealership where I felt no pressure to buy and was relaxed throughout the whole purchase experience. All my questions and request for quotes on options were answered and they were very upfront. It was because of this customer service, I purchased my first Ford Escape from this dealership. Thank You More

Close but no cigar. Upon entering the trailer sales office, Mr. Jackson took on the task of fulfilling my requirements. I simply told him what I wanted to accomplish and Upon entering the trailer sales office, Mr. Jackson took on the task of fulfilling my requirements. I simply told him what I wanted to accomplish and what vehicle I was interested in. Through no fault of his own, the vehicle I was interested in ended up being sold by another salesperson as we were negotiating a trade in value and a test drive. Obviously there is a flaw in the dealership system that does not identify when a vehicle is being worked on by another salesperson. In this day and age of computers and modernization I have to put the blame entirely on the dealership and their staff for failure to communicate and share information. I did read all the positive recommendations and even had a close friend refer me to the dealership from his personal experience, and I can assure your the wonderful sales folks are top notch. I'm hoping to resolve my current situation with a similar vehicle. More

Chevon Jackson excellent service Chevon, The best service ever! He helped me and my family to find the right car. We are so happy with our purchase and services. Chevon, The best service ever! He helped me and my family to find the right car. We are so happy with our purchase and services. More

Ford Edge Purchase I recently purchased a 2013 Ford Edge. I was greeted by Matt who asked if he could be of assistance. As I already knew which vehicle I wanted to see, I recently purchased a 2013 Ford Edge. I was greeted by Matt who asked if he could be of assistance. As I already knew which vehicle I wanted to see, he quickly determined that it was indeed still availabe and brought it around fir me to see and subsequently drive. Matt was polite and professional and answered all my questions. He called a week after delivery to make sure I was satisfied. The "check oil" light had come on a few days after taking possession of the vehicle and Matt not only checked on my concern, but got back to me within minutes. I was very satisfied dealing with Matt! Sharon O'Neill More

2nd Great Experience with Vivian. I went back to Erinwood, because of the service and professional conduct of Vivian. She makes being a women buyer, comfortable , great knowledge of pr I went back to Erinwood, because of the service and professional conduct of Vivian. She makes being a women buyer, comfortable , great knowledge of products, no pressure and listens to what your asking. Bory was professional and everything was prepared in a very timely manner. More

It is always a pleasure dealing with Vivian Our company has purchased at least 8 trucks from Erinwood Ford over the past few years. On each occasion, Vivian has provided professional, courteous Our company has purchased at least 8 trucks from Erinwood Ford over the past few years. On each occasion, Vivian has provided professional, courteous and hassle-free service. Buying a vehicle through Vivian and Erinwood couldn't be easier. We look forward to working with Vivian for all of our vehicle purchases in the future. More

New Truck Lease After purchasing my two previous trucks from this dealer in the last 7 years, I made my first call to Erinwood and dealt with Victor C. He understood After purchasing my two previous trucks from this dealer in the last 7 years, I made my first call to Erinwood and dealt with Victor C. He understood what I was looking for and delivered with a truck from his inventory. His no nonsense approach and direct communication was paramount in putting a deal together. Thanks. More

Efficient , curteous and professional! We had the pleasure to be served by Lem Woods and had a smooth service experience. We came all the way from Ottawa and he was ready to pick us up at We had the pleasure to be served by Lem Woods and had a smooth service experience. We came all the way from Ottawa and he was ready to pick us up at the airport with our new truck. Our Ford Edge was clean and well prepared exactly how we expected it. In less than an hour we were back on the road to Ottawa without any Hassel. In all a very nice and smooth service experience. Phone calls and emails were promptly returned which lead to a speedy successful sale. We would highly recommend Lem's service to anyone. Sincerely Simone and Philippe? More

Great value & Great Service We submitted an online request to Ford and received a speedy response from Dave. The online service was great with a quick follow up to make sure som We submitted an online request to Ford and received a speedy response from Dave. The online service was great with a quick follow up to make sure someone contacted us. We met with Dave and outlined what we wanted - a new Ford Escape and he took it from there. We were able to get all the features we wanted on the vehicle within the price range we were comfortable with. Overall it was a great experience and we would recommend Dave and Erinwood to others. More

2nd Terrific Experience with Erinwood / Dave Grittani My experience with Erinwood Ford and Dave Grittani has been exemplary. I contacted Dave about a an opportunity on a new Edge and closed the deal the My experience with Erinwood Ford and Dave Grittani has been exemplary. I contacted Dave about a an opportunity on a new Edge and closed the deal the next day. He came in on his day off, because it fit my schedule. This is my second Edge with Ironwood and I'd recommend them to anyone looking for a good deal and professional service. More