Erinwood Ford

Great Experience with Martin and Bory This was my first experience financing a car from Ford. Martin (salesman) and Bory (finance) handled the entire process and were very friendly, profes This was my first experience financing a car from Ford. Martin (salesman) and Bory (finance) handled the entire process and were very friendly, professional, helpful and knowledgeable. They answered any questions I had about the vehicle or financing options and I felt like customer satisfaction was their #1 priority. The car price was very fair and I walked away with a brand new 2016 Ford Focus 5 SE and a feeling of pure satisfaction. Highly recommend dealing with Martin and Bory if you are looking for a vehicle at this location! More

Leasing 2017 Ford Fusion Titanium Energy My lease with a different manufacturer had come to an end and we were looking to lease a vehicle that is environmentally friendly and consumed less ga My lease with a different manufacturer had come to an end and we were looking to lease a vehicle that is environmentally friendly and consumed less gas. We were fortunate enough to meet Mark at the Erinwood Ford. He helped us all the way to selecting the car and signing the lease agreement and getting all the required documentation done without a hassle. Our experience was great and the service we received was smooth, friendly, honest and courteous. I would recommend Erinwood Ford to anyone wishing to lease or buy a vehicle; since the people working here were very helpful, friendly and honest. More

Erinwood treats you like a VIP!!! Martin is an unbelievable gentleman that did everything he could to ensure my purchase experience was smooth and enjoyable. I felt that I could trust Martin is an unbelievable gentleman that did everything he could to ensure my purchase experience was smooth and enjoyable. I felt that I could trust both Martin and John and I feel secure and extremely happy with the outcome! Robyn was also amazing, she made sure that I was aware of all my options without pushing me on anything. Highly recommend this dealership and Martin! You will not be disappointed. More

Used Car purchased at Erinwood Ford. The vehicle purchase process was very efficient. I was given a good price and I knew it because of I did my homework before. The deciding factor was t The vehicle purchase process was very efficient. I was given a good price and I knew it because of I did my homework before. The deciding factor was the price however. I trust the big dealership like Erinwood Ford because they are to big of an organization to try to benefit from just a quick sale not considering the long term relationship with the customer. And after the whole process I'm very happy to provide this very positive feedback. More

PATHETIC CUSTOMER SERVICE I am driving a 2013 Ford Fusion, it is due for renewal in 6 months, I decided to switch to a Ford Edge so went to the dealership. Reception called Viv I am driving a 2013 Ford Fusion, it is due for renewal in 6 months, I decided to switch to a Ford Edge so went to the dealership. Reception called Vivian, she was busy and told me to wait.After 25 minutes I decided to look for the models and payments while waiting & went to the computer in lounge. Tire to turn it on , had to call receptionist for help, it took her 10 minutes to figure out how to turn it on. The computer asked for password which no one seems to know. I asked for sales manager,who told me that Vivian is only available by appointment and handed me to a salesperson who advised me to wait a couple of months and then come back. After wasting an hour and a half I decided to go to another dealership and called Dave Raymond (dealer principal) to let him know the situation at his dealership. Dave replied, "every story has two sides" I thanked him for his answer as I now know the reason for everyone's attitude at the dealer. I went to Meadowvale Ford and left the dealership after 50 minutes with the copy of new Bill of sale in my hand. I will never go back to erinwood ever again! losers ! More

Service like I haven't had before I was looking for a new car and decided to try this dealership after my local dealer simply didn't provide service. What I got was hands down the best I was looking for a new car and decided to try this dealership after my local dealer simply didn't provide service. What I got was hands down the best service and worry free sales experience I have had. Not having a pushy sales team is great and made me feel like we were working together instead of someone trying to sell me something. Vivian and Mark plowed through a foot of snow and freezing temperatures to help me out. Finding the right car for me and make me a very happy customer. Giving 5 stars from me is hard, I usually hate giving out perfect scores.... but they all deserve it. Love my new Edge Sport. More

Made buying my first car a breeze I recently leased a 2016 Ford C-Max Energi SEL from Erinwood Ford. It was my first time buying/leasing a car and I was a little apprehensive going int I recently leased a 2016 Ford C-Max Energi SEL from Erinwood Ford. It was my first time buying/leasing a car and I was a little apprehensive going into the process. Fortunately, I met Mark, the sales associate that helped turn a potentially stressful experience into a memorable one. He was extremely knowledgeable about the car I was interested in and the government rebates offered for Hybrids/EVs but he didn't force anything on me. He's a straight shooter who was more than happy to draw up different options (buying, leasing, etc.) and help me find a package that met both my technical and financial requirements. On top of that, Mark was just a very personable guy that made the whole experience comfortable - which is hard to do when you're making such a large financial commitment and there are so many options out there! At the end of the day, I left the dealership feeling like I made the right decision about my car, which is all you can ask for. I'd definitely go back to Erinwood Ford for my future vehicle needs. I'd also recommend any first time car buyers or those in the market for Hybrid/EVs to consider this dealership - unlike some dealerships, they take the $7,900 government rebate for EVs right off the top so you don't have to finance it yourself upfront and then wait months for the government to reimburse you! It doesn't get much better than that. More

Awesome The team at Erinwood made buying my new Escape as easy and stress free as possible. This is my second vehicle purchased at Erinwood and would recommen The team at Erinwood made buying my new Escape as easy and stress free as possible. This is my second vehicle purchased at Erinwood and would recommend Vivian to anyone - she was friendly and professional and a pleasure to deal with. Very happy with my new car. Thank you Vivian and Erinwood Ford. More

Excellent customer service I recently purchased a Ford F-150 at this location. I was very pleased with the professionalism displayed by the employees and their knowledge. Th I recently purchased a Ford F-150 at this location. I was very pleased with the professionalism displayed by the employees and their knowledge. This made the buying process stress-free for me. I am very content with my new truck. Thank you Erinwood Ford. More

Excellent experience in buying a car The team at Erinwood Ford really made for a great experience. Graham was very helpful in making our decision, and even though he was busy, he took th The team at Erinwood Ford really made for a great experience. Graham was very helpful in making our decision, and even though he was busy, he took the time to answer our questions and really made for a wonderful experience. It should be noted that several other salespeople (Martin and Wes) were very helpful and helped out when Graham was busy. They all really do work well together and have cultivated an unpressured atmosphere that allowed us to make decisions at our own pace. I will definitely go back and would highly recommend others to go to see Graham and the team at Erinwood their if they are even interested in any Ford products. More