Erinwood Ford

Customer service I would like to commend Etta for her excellent customer service. After explaining my issue she quickly had the car serviced and returned to me, expl I would like to commend Etta for her excellent customer service. After explaining my issue she quickly had the car serviced and returned to me, explaining the outcome of the results. She is always very curtious and friendly. I am so impressed with this dealership and will certainly tell all my friends. Keep up the great work!!!! More

Excellent customer service I had visited the service centre on an appointment to get a safety check done, after my vehicle had failed a previous test at a different location. Af I had visited the service centre on an appointment to get a safety check done, after my vehicle had failed a previous test at a different location. After explaining the situation to Etta, she fully understood my issue and proposed a solution to get the query fixed under the extended warranty on my Ford. I was out in less than 3hrs. More

Excellent service by Etta . The new building is fantastic Love the drive in part and you are greeted by a friendly face. Once inside everything is taken care off by th by Etta . The new building is fantastic Love the drive in part and you are greeted by a friendly face. Once inside everything is taken care off by the helpful staff. Tom Casement More

Great experience for my first car purchase! Joseph Ghafari and company were incredible in helping me find and buy my first car. He listened to my budget and what I was looking for, and made sure Joseph Ghafari and company were incredible in helping me find and buy my first car. He listened to my budget and what I was looking for, and made sure I was comfortable through out the process. He was knowledgeable and friendly, and I left the dealership having purchased the perfect first car for myself. Thank you so much, Joseph, for all of your help! I will definitely be back to see you when I am ready for my next purchase. More

Erinwood Ford Service I attended Erinwood Ford to get a slow tire leak checked. I did not have an appointment but Etta greeted me immediately and was very friendly and prof I attended Erinwood Ford to get a slow tire leak checked. I did not have an appointment but Etta greeted me immediately and was very friendly and professional. She had my tire checked right away. While I was waiting the sales person who sold me the vehicle, Martin Menzies, was there and checked in to see if everything was ok. He even check with Etta to see what was wrong with my tire. Unfortunately they were unable to detect the source of the leak but Etta told me that the tire pressure was topped up and to come back in if it went down. I returned three days later and was greeted by Etta again who had the tire inspected immediately. The technician noticed that the valve stem and tire pressure monitor was problem. It was replaced under warranty without any issues. In the past 15 months since purchasing my vehicle from Erinwood Ford I've had nothing but positive experiences everytime I've walked in the doors. I have recommended Erinwood Ford to my friends and colleagues due to the friendly, professional, and knowledgeable staff that they employ. Keep up the good work! More

Friendly and relatable Jerry McLeod was a great salesman and helped me through my purchase every step of the way. Everytime we spoke on the phone he was very pleasant and ki Jerry McLeod was a great salesman and helped me through my purchase every step of the way. Everytime we spoke on the phone he was very pleasant and kind. I would definitely make the drive back to Mississauga if I needed another car in the future. Thank you, Jerry! More

2017 Ford Explorer Sport Always friendly and feel comfortable at Erinwood. This is my 3rd Explorer love the ride! Doug is a no pressure salesperson which is how I like to s Always friendly and feel comfortable at Erinwood. This is my 3rd Explorer love the ride! Doug is a no pressure salesperson which is how I like to shop when it comes to big purchases like SUVS/cars/trucks. As long as Doug and John are at Erinwood I will continue to buy my vehicles from them!! More

Not a good experience We visited this dealer to purchase a new vehicle. We were very disappointed by the lack of ethics used by the sales Manager. The tactics used to deval We visited this dealer to purchase a new vehicle. We were very disappointed by the lack of ethics used by the sales Manager. The tactics used to devalue our trade was something we would expect from a fly by night used car lot NOT a recognized Ford dealership. It's a wonder how they stay in business with the many reputable Ford dealers in the area. Steer clear of this place. More

Prompt, courteous and provides answers We were referred to Vivian by my son. He and six others had purchased trucks from Vivian. They were right! Vivian has expertise, is honest, straight f We were referred to Vivian by my son. He and six others had purchased trucks from Vivian. They were right! Vivian has expertise, is honest, straight forward, and when she finds out a need she responds. She answered every question quickly. We are delighted with the F150 she suggested and sourced for us. We will definately refer others to Vivian every time! thank you More

Excellent experience! -Szilvia D Excellent experience. Habib made it happen he came through as promised and got me the car i wanted. Habib is awesome very friendly and helpful. U Excellent experience. Habib made it happen he came through as promised and got me the car i wanted. Habib is awesome very friendly and helpful. Upon arrival he had everything ready to go the process was smooth and fast he also took the time to show me how everything worked in the car. I would recommend habib and erinwood ford to anyone looking to buy a great car. Thank you habib More