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Erin Park Toyota
Mississauga, ON
1,131 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,131 reviews
April 29, 2016
purchase of used 2014 Rav4 My wife had recently been involved in an accident with her 2013 Rav4. The car could not be fixed, so I immediately started looking for the same vehic My wife had recently been involved in an accident with her 2013 Rav4. The car could not be fixed, so I immediately started looking for the same vehicle, as my wife was extremely please with the Rav4. I found a 2014 Rav4 Limited online and attended Erin Park Toyota. I was immediately greeted by Duke Lam. Duke was pleasant, straight forward and great to deal with. I knew what I wanted when I showed up there, and Duke did not try to sway me. He seems to be an extremely busy sales person, but found the time to spend with us. I could go on, but will conclude by saying you cannot go wrong dealing with Duke. More
by Rosco804
Employees Worked With
Duke Lam
April 13, 2016
Great professional advice and assistance Coming from a country where one type of tyre is used all year round, buying winter tyres and all-season tyres from the numerous available tyres can be Coming from a country where one type of tyre is used all year round, buying winter tyres and all-season tyres from the numerous available tyres can be a challenge, notwithstanding my own research. Shamir Patel, Parts Manager of Erin Park Toyota, Mississauga cleared all the cobwebs. He explained all the available options, financial, quality and pointed out sources of information to inform my eventual decision. I always felt he was giving me self-less, professional and informed advice. Shamir is an asset and credit to his profession, employer and colleagues. I highly recommend him. I am happy to have done business with him and hope to do so in future More
by ekow
Employees Worked With
Shamir Patel
April 04, 2016
Terrible customer service I had to get my Toyota serviced at 48,000 kms. I have brought my previous cars from this dealership and have not had any issues. However, this particu I had to get my Toyota serviced at 48,000 kms. I have brought my previous cars from this dealership and have not had any issues. However, this particular car was not bought from this dealership. The customer service I had to experience was terrible to say the least. They provided me with an estimate for the job that needed to be done. When I picked up the car, it was the exact job that was done however the price was different. It was different by a small amount, but nevertheless when the price quoted and the price charged don't match, the customer is bound to ask questions. When asked, I was bluntly told that the price quoted was an estimate. I would have bought that argument if the work that was performed was different from the work that was quoted. When both the things are exactly the same, then why the price difference. It is not a question about the amount involved, it is the principle of the matter. Also much to my surprise, the car was not even washed. On enquiring about that, I was told that there was no car wash at the dealership. That is something I find extremely difficult to comprehend. The only reason I have to use this dealership is convenience. It is on my way to work and I can drop off the car and then pick it up later. But now I am going to be thinking twice before I want to deal with the people at this dealership. The staff seems to have a very callous attitude and are not really interested in going that extra mile to keep a customer. More
by ravichetal
Employees Worked With
John Kirkpatrick
March 31, 2016
Excellent Professional Service Wai was extremely helpful during the entire process, from start to finish. Business transaction was straightforward and easy. With other dealersh Wai was extremely helpful during the entire process, from start to finish. Business transaction was straightforward and easy. With other dealerships, we were told to wait for at least three months. But with Erin Toyota we got it just over a week; thanks to a great salesperson. Gari & Jessy Carvajal More
by joshjer
Employees Worked With
Wai Lau
March 24, 2016
Excellent Sales Experience Came into the dealer to entertain the thought of trading in my 2013 Prius. Sat with Muhammad Butt and test drove a new car. Well, his customer servi Came into the dealer to entertain the thought of trading in my 2013 Prius. Sat with Muhammad Butt and test drove a new car. Well, his customer service demeanour sold me on the car. He was polite, honest and knew everything about the car. Then it was off to the Finance Manager, Nick Scott. Well, he knew exactly what I wanted to spend and worked with me to make it happen. No pressure tactics and guilt selling. These two are a real find if you are looking to buy a car from this dealership. Thank you. More
by Cameron
Employees Worked With
Nick Scott, Muhammad Butt
March 17, 2016
Great experience! When looking to buy a car I was recommended this dealership and now I'm glad I went with them! Working with Adeel to buy my Scion tc was a great exper When looking to buy a car I was recommended this dealership and now I'm glad I went with them! Working with Adeel to buy my Scion tc was a great experience! He was incredibly helpful in answering all my questions, explaining everything and very knowledgable about the car. I would definitely purchase another car from him! More
by Kneecole
Employees Worked With
Adeel Saquib
March 13, 2016
Excellent experience from a great Dealership I have bought 3 cars and a truck from Erin Park Toyota and every time Larry has delivered with the same great expectations, never over promising,but I have bought 3 cars and a truck from Erin Park Toyota and every time Larry has delivered with the same great expectations, never over promising,but over delivering! Larry is a staunch believer in Toyota products and will lead you to your best option at times Thanks so much for keeping the all process straight forward and simple Sam More
by Sam
Employees Worked With
Larry Kuka
February 22, 2016
Exceptional This is my first time dealing with Erin park Toyota . Though sceptical in the beginning ,I started to feel very comfortable as Mr Wai took the time & This is my first time dealing with Erin park Toyota . Though sceptical in the beginning ,I started to feel very comfortable as Mr Wai took the time & effort to listen & explain different options based on my requirements. My experience at this dealership has been more than satisfactory thanks to the great service by Mr.Wai who is very knowledgeable & professional .He has been really helpful. I Would highly recommend Wai to anyone who's looking to purchasing a car in the future. More
by Pq
Employees Worked With
Wai Lau, Geoffrey Hills, Emily Lee
January 24, 2016
Extremely Rude and Unprofessional I visited Erin Park Toyota to purchase a new vehicle and was treated in a very rude and unprofessional manner by Larry Kuka. Complained to the manager I visited Erin Park Toyota to purchase a new vehicle and was treated in a very rude and unprofessional manner by Larry Kuka. Complained to the manager and he had to assign a different agent. More
by or259
Employees Worked With
Larry Kuka
January 01, 2016
Toyota Certified Pre-Owned Vehicle is fake Worst experience ever. Don't trust what they say. They'll tell you anything just to sell you a car. Once you pay, you're on your own. If you have any Worst experience ever. Don't trust what they say. They'll tell you anything just to sell you a car. Once you pay, you're on your own. If you have any problems with your car, don't expect any service from them, unless you pay again for something you should have been covered in the first place. More
by strujar
Employees Worked With
Karmen Lee
