
Erin Park Toyota
Mississauga, ON
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Larry Kuka was very professional to deal with and I would recommend him and the dealership. Pick-up process was smooth with staff taking time and effort to show us the new vehicle features. recommend him and the dealership. Pick-up process was smooth with staff taking time and effort to show us the new vehicle features. More
My mom took her Toyota in for a free seasonal tire change (part of a dealership promo), and while she was there alone, they tried to upsell her on a $1,500 brake job and a $200 wheel alignment. The invoice c (part of a dealership promo), and while she was there alone, they tried to upsell her on a $1,500 brake job and a $200 wheel alignment. The invoice claimed her brake pads were down to 2mm, and a mechanic even ran after her to push the service. When she got home, I inspected the brakes myself and then had a certified dealership mechanic (a trusted friend) take a look. He confirmed the pads were over 5mm with at least 30,000 km of life left. I also took photos to document the condition. This wasn’t a casual recommendation, it was a scare tactic based on false information. It’s especially concerning that they targeted someone who came in alone and isn’t familiar with car maintenance. When I left a review, they tried calling us afterward, which felt more like an attempt to pressure us into removing it than genuine customer service. If you plan to visit this dealership, always get a second opinion before agreeing to any major service. This experience showed me they prioritize sales over honesty. More
Great experience at this dealership. Really appreciate Larry for his honesty and transparency throughout the process. He was very helpful, and the overall staff was friendly and profess Really appreciate Larry for his honesty and transparency throughout the process. He was very helpful, and the overall staff was friendly and professional. More
I just picked up my RAv4 Hybrid from Erin Park Toyota, it's been such a smooth process. My experience has been great thanks to Larry who took care of the whole process from start to end and was always ava it's been such a smooth process. My experience has been great thanks to Larry who took care of the whole process from start to end and was always available to answer all the questions I had. I highly recommend Erin Park Toyota to anyone looking to have great experience when purchasing a vehicle and go to Larry! He has wealth of knowledge and experience! More
Super bad experience with Usman Malik at toyota Erin Park toyota. Went to cancel a deal for Toyota grand highlander hybrid, Usman seems to be rude when I asked to cancel and explained the reason, Initial toyota. Went to cancel a deal for Toyota grand highlander hybrid, Usman seems to be rude when I asked to cancel and explained the reason, Initially he denied to cancel since the sales person who booked the deal was not in dealership, later he also mentioned that if he want, he himself could be a problem in cancellation. I wonder how Toyota manages to get sales manager like this who really want to be a problem and not help customers. After some argument he was able to confirm cancellation. I never went to have such a bad exp. Highly discourage anyone to go at Erin Park toyota. More
Larry was very clear and helpful. He showed us a sample of the car we were looking to purchase. He then referred me to Alex in the Business Office who was not pushy in organizing He showed us a sample of the car we were looking to purchase. He then referred me to Alex in the Business Office who was not pushy in organizing the financial issues. G in car explanation/ education area was extremely good. He linked up our phones and spent time setting up the entertainment system. He was patient answering our questions. More
We had an excellent experience with Duke in ErinPark Toyota during purchasing highlander. Duke was so professional, friendly, and attentive to our needs, provided helpful advice, solved all of our co Toyota during purchasing highlander. Duke was so professional, friendly, and attentive to our needs, provided helpful advice, solved all of our concerns and offered us a great deal. Thanks to Duke, he not just guided us through the entire process and explained every function and feature of the vehicle, he also arranged a trainer to help us setup digital system, save us much time to figure out on my own. Overall, I am thoroughly impressed Erin Park Toyota from sales to finance, front desk, and manager, everyone involved our purchasing! I’m very satisfied and would definitely recommend Erin Park Toyota. Sara M. More