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Erin Park Lexus - Service Centre

Mississauga, ON

4.0
303 Reviews

303 Reviews of Erin Park Lexus - Service Centre

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February 19, 2022

I bought new tires for my Lexus and after installation I asked what warranty is provided by the dealership and was told that they provide absolutely no warranty and that I have to buy one from them. The onl More

by dysarkari
Recommend Dealer
No
Employees Worked With
Carly Tam
February 04, 2022

The people there are friendly,helpful,polite, they worked hard to maintain our car on time. More

by Efren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Quintos
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2022

Great customer service, Susan was good and special mention to Paul the service manager, he has been there since I started going to Lexus and always helps and says hello and is a friendly face each tim More

by Jp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Ramadan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Rho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Machado
January 27, 2022

Excellent service manager Sid and service advisor Carly. Have always been extremely happy with their care for customers and vehicle More

by Mehboob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Siddharth (Sid) Amalsadvala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carly Tam
December 09, 2021

Sid Amalsadvala and Carly Tam deliver warm polite professional service since 2008 for my LX570. More

by Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Siddharth (Sid) Amalsadvala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carly Tam
December 09, 2021

Fair, satisfying, friendly, professional service we have from Sid Amalsadvala and Carly Tam for our GX460 more than 10 years. More

by Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Siddharth (Sid) Amalsadvala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carly Tam
September 25, 2021

Sid and his service team have looked after me and Lexus LS460L for the last 14 years and do so with such professionalism and expertise. They are first class to deal with and always strive to exceed expecta More

by Davoren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Ramadan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Karkada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Siddharth (Sid) Amalsadvala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruel - Service Tech - absolutely first class, Carly Tam
Oct 12, 2021 -

Erin Park Lexus responded

Hello Davoren, Thank you for taking the time in writing about your exceptional experience with us, and for your loyalty for over 14 years! We are glad you have been part of the Erin Park Family, and continue to be a proud member. We look forward to 14 + more years of visits.

June 17, 2021

Sid is the best! He goes above and beyond ensuring everyone is happy. That Disney philosophy is truly what he sells. I never really got it back then, when I worked there.. but now I totally understand More

by Allison Sookdeo-Chanderpaul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yalin Lu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Karkada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raj Rajput
5.0
This rating includes all reviews, with more weight given to recent reviews.
Siddiq Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Siddharth (Sid) Amalsadvala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bahieh Hosseini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Machado, Alvin Rimando, Ray Sharma, Steven Zhao
May 24, 2021

Norman Karkada and the Team at Erin Park Lexus always give their guests an “AMAZING LEXUS” experience! A top notch dealership and I recommend it highly. Norman, Sid, Paul, Tony and the whole team make yo More

by Eric Eagleton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Karkada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Siddharth (Sid) Amalsadvala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Tam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Machado
May 25, 2021 -

Erin Park Lexus responded

Thank you Eric for your continued patronage, and we're so glad that Norman has continued to look after you all these years. Thank you for your kind recommendation of the team. We hope to see you again soon.

May 18, 2021

Norman has been a great support in helping us pick the right car and in making sure our experience is always outstanding. We have been Norman/Lexus fans for well over 15 years! More

by zach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Karkada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sid from service
May 19, 2021 -

Erin Park Lexus responded

Hello Zach, we are so grateful for your 15 years of loyalty to not only our brand but our people. Thank you for taking the time in providing your positive feedback, and we look forward to another 15 and more, working with you and Norman.

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