Erin Park Lexus - Service Centre

ITS A PLEASURE ! Getting our company vehicle NX 200 serviced and maintained by Erin Park Lexus is not a bit burdensome, as was the case in the past with other dealersh Getting our company vehicle NX 200 serviced and maintained by Erin Park Lexus is not a bit burdensome, as was the case in the past with other dealerships of other makes, including Mercedes. In fact, time and time again, its been consistently a pleasure to have the vehicle routinely serviced by this dealership. They are so time sensitive; Sid personally ensures promptness, courtesy and the red carpet ! A service vehicle is ready to even before I reach the bay. The service attendant Jessie goes above and beyond to please with her efficient and warm reception and processing of the maintenance of the vehicle. KEEP IT UP GUYS !!! More

PROFESSIONAL SERVICE HI RYAN WAS HELPING ME AND HE WAS V GOOD AND FRIENDLY BUT I HAVE NOTICED THE OTHER SERVICE ADVISERS WERE VERY SERIOUS AND NO SMILE AT ALL ARE THEY S HI RYAN WAS HELPING ME AND HE WAS V GOOD AND FRIENDLY BUT I HAVE NOTICED THE OTHER SERVICE ADVISERS WERE VERY SERIOUS AND NO SMILE AT ALL ARE THEY STRESS OUT !!! RATHER THAN THAT I I DID NOT SEE ANYTHING CUSTOMER SERVICE WAS EXCELLENT More

Extremely Perfect Service from Ryan Sheehey, as always Although there is no 6-star option, I would like to manually add one star and give Ryan Sheehey a 6 out of 5 for his professionalism, reliability and Although there is no 6-star option, I would like to manually add one star and give Ryan Sheehey a 6 out of 5 for his professionalism, reliability and excellence, the extra star comes from his on-going excellant service and advice. Currently I live in Richmond Hill, I still bring my vehicle to Ryan because of his excellent work, that not only to me, also to his other clients I believe. And Ryan's advice and suggestions are very helpful and practical. More

Exemplary Service !! My Lexus was recently serviced and once again I had an outstanding and pleasant experience. Never have I been disappointed with service that I have r My Lexus was recently serviced and once again I had an outstanding and pleasant experience. Never have I been disappointed with service that I have received at Erin Park Lexus. I would not hesitate to recommend Erin Park Lexus to any of my friends, colleagues. Frank Barbosa More

Extremely Professional Service - Ryan Sheehey Extremely professional and courteous service provided to me by Ryan Sheehey. When I arrived at the dealership for the routine maintenance of my ES350 Extremely professional and courteous service provided to me by Ryan Sheehey. When I arrived at the dealership for the routine maintenance of my ES350, Ryan greeted me with a smile and addressed me as "Mr. Abraham", which I found to be very respectful. Also, Ryan explained to me the maintenance work which needed to be done on my vehicle. My car was ready at the time I was promised. At the time of check-out, Ryan walked me to the cashier, where I was able to make the payment in an efficient manner. I have mostly dealt with Ryan in the past few years and I always found him to be consistent in his professional approach toward service. In my opinion, Ryan is a brand ambassador of Erin Park Lexus, who continually strives to promote the excellent reputation of Erin Park Lexus. Joel Abraham More

Outstanding Service & Integrity! As usual, Carly was excellent in her advice to service my Lexus. Her recommendations are always bang-on and practical, and I feel that she does so wit As usual, Carly was excellent in her advice to service my Lexus. Her recommendations are always bang-on and practical, and I feel that she does so with integrity and with my best interests in mind. Credit also goes to the entire service team for getting me in and out exactly as promised. More

Exceptional Service! The level of consistency everytime I bring my car in for service is the reason why I keep coming back. Carly Tam is exceptional, she sets the right ex The level of consistency everytime I bring my car in for service is the reason why I keep coming back. Carly Tam is exceptional, she sets the right expectations each time and I get up to the minute progress of my service. I’m an extremely busy Investment Professional and Carly values my time constraints and always puts her self in my shoes. She anticipates my needs and always goes the extra mile. More

Carly Tam is why I drive a Lexus Lexus has always been renowned for their service, as a travelling professional, I would always take my vehicle to whatever dealership was closest to m Lexus has always been renowned for their service, as a travelling professional, I would always take my vehicle to whatever dealership was closest to me. Carly Tam changed that for me when I went in to Erin Park Lexus. She immediately impressed me with her knowledge, professionalism and ethics. I am lucky to have been her client now for the past 5 years; I can truly say since day 1 and even now, she has gone above and beyond for me time and time again. I know that My best interests are the only priority. I trust her 100%. She is the reason I am looking at my 3rd Lexus and will not consider another brand. I give her my highest recommendation, without hesitation. More

Consistent of great customer service I always receive great customer service from Carly. I go into the car dealership with great confidence every time knowing that my car will be taken c I always receive great customer service from Carly. I go into the car dealership with great confidence every time knowing that my car will be taken care of in timely manner. Also everyone in the service area are so friendly and helpful. Thank you! More

Excellent Service staff !! Excellent service plus Service Staff to look after every need of the customer. Special mention of Sid and Carly who go out of their way to help custom Excellent service plus Service Staff to look after every need of the customer. Special mention of Sid and Carly who go out of their way to help customers. Long time customer of Erin Park Lexus. Pleasure to deal with the Service staff there. Highly recommended. More