Erin Park Lexus - Service Centre

Excellence is what Erin Park lexus has come to symbolise. Experience and customer care at the very best. Keep it up Richard and team mates. is what Erin Park lexus has come to symbolise. Experience and customer care at the very best. Keep it up Richard and team mates. More

Unique service experience My service experience with Madiha Usman, being my service advisor, was excellent. She answered my questions for a couple of issues in my car then re My service experience with Madiha Usman, being my service advisor, was excellent. She answered my questions for a couple of issues in my car then recommended Transfer case oil change which was due at the time and mentioned another service that could be postponed to the next service appointment. she called me in time to let me know that my car was ready and every thing was done smoothly and within the time frame. I would surely recommend Madiha as a Lexus Service Advisor for my friends. All the best Raed Akrawi More

Excellent Services Experience !!! Richard has provided excellent customer services. he understand customer needs and and provide excellent take of your vehicle. I highly recommend Ric Richard has provided excellent customer services. he understand customer needs and and provide excellent take of your vehicle. I highly recommend Richard and would like to go back to Erin Park lexus for services. More

Great service friendly atmosphere Very helpful and awesome advice, with knowledge and experience of service rep, Madiha she made the visit worthwhile and answered all my questions and Very helpful and awesome advice, with knowledge and experience of service rep, Madiha she made the visit worthwhile and answered all my questions and concerns. Great job Madiha More

Outstanding Client Focused Service Carly Tam has been the Service Adviser for my vehicle since purchase. Over the years Carly has consistently provided exceptional client-focused servi Carly Tam has been the Service Adviser for my vehicle since purchase. Over the years Carly has consistently provided exceptional client-focused service. She is always prepared for service appointments and patiently explains the details behind the work to be performed ... with timely follow-up communication during the day as appropriate. On more than one occasion Carly has taken the time to research answers to a complex technical question about my vehicle and communicate the results subsequent to the service appointment ... impressive client-focused service. Carly is friendly, knowledgeable and thoroughly professional in her interactions ... a pleasure to deal with. All in all, she is an excellent ambassador for the Erin Park dealership and for the Lexus brand. More

Excellent!! Carly Tam has been a great to deal with and very reactive to the needs of my vehicle, always a pleasure to talk to and very professional. Carly Tam has been a great to deal with and very reactive to the needs of my vehicle, always a pleasure to talk to and very professional. More

Customer Service Ever since I got my first Lexus car, I have been going to Carly Tam for my services. There’s nothing like being greated everyday with a smile and a wa Ever since I got my first Lexus car, I have been going to Carly Tam for my services. There’s nothing like being greated everyday with a smile and a warm welcome. I once forgot to book an appointment with Carly and accidentally went to someone else and I did not like the service. It’s not that the employee was bad. It’s just not the same as Carly. I would also like to thank Norman for giving me the best experience! My first car was a Lexus from Norman. Few years later, I have the car I always wanted, my dream car. Thank you! More

I love my lexus Wirds cant describe my pride in owning a lexus a fine Art of Toyota At erin park lexus you enter to the service department and Madiha welcomes you w Wirds cant describe my pride in owning a lexus a fine Art of Toyota At erin park lexus you enter to the service department and Madiha welcomes you with a smile. Keep uo the good work More

Commitment to client experience As always, Madiha continues to demonstrate her strong commitment to client experience. She is knowledgeable and always recommends the service that mak As always, Madiha continues to demonstrate her strong commitment to client experience. She is knowledgeable and always recommends the service that makes sense given my older model vehicle. She listened and made sure all items were covered and also walked me to ensure that I get my loaner car quickly to be able to go back to work. Pickup was just as easy and convenient. Madiha had everything ready and explained all the work done. Highly recommend Erin park Lexus because of Madiha! On a side note, had a quick 5 minute interaction with Paul. My sligtly cracked key cover needed to be replaced and the new one didn't fit. Paul was able to get the new cover altered to make it fit. More

Carly was exceptional, excellent attitude & professionalism Carly should be acknowledged and considered for a leadership role. Her great attitude and high level of professionalism is serving this dealership ver Carly should be acknowledged and considered for a leadership role. Her great attitude and high level of professionalism is serving this dealership very well. I feel the energy within this service team to be more positive than my previous experiences at this dealership (specifically with a past 'male' that is no longer with this company, who was a bully). I even considered servicing my vehicle at another location .. but with this new team, I'm happy to stay. More