Erin Park Lexus

I am a long time customer of the Erin Park Lexus. I have always found the Service Department team members to be very professional and accommodating. A special mention goes to Sid and Scott who know their b always found the Service Department team members to be very professional and accommodating. A special mention goes to Sid and Scott who know their brand, are very knowledgeable and courteous during my service appointments. More

Erin Park Lexus is simply the best, and I cannot think of going to a better dealership! It is the cleanest dealership, comes with comfortable seating place along with all drinks you need. Raj Rajput was my o going to a better dealership! It is the cleanest dealership, comes with comfortable seating place along with all drinks you need. Raj Rajput was my only one consultant for both Lexus IS I owned, 2011 and the new 2014. He has high level of professionalism and always putting customers as a top priority. He made very ease of communication, simple understanding and quick processes – ensured all of my questions are answered in regards to Lexus IS and costs. Raj has brought the best reputation of meeting my needs and wants when it comes to budgeting concerns. He always made sure I am going home HAPPY. Raj is highly organized and detail oriented with a strong focus on customers with a strategic thinking on customer centric orientation. I continue to be impressed with Lexus vehicle, it definitely surpassed my expectations in Lexus vehicle after my awful previous experiences with Volkswagen in past. I have already and will continue in recommending my friends and families to take a trip to Erin Park Lexus and ask for Raj – he is the one who will get you into Lexus car in no time! Nedim Proud owner of 2014 Lexus IS AWD More

Erin Park Lexus exceeded my expectations with respect to the level of professionalism, courtesy and customer service received during my recent visit. Communication concerning my vehicle was clear, concise the level of professionalism, courtesy and customer service received during my recent visit. Communication concerning my vehicle was clear, concise and honest. Staff demonstrated a "Customer First" attitude with all the customers I saw on the dealership floor. They were not only friendly, but made a terrific effort to be as accommodating as possible. Service personnel such as Paul and Sid were extremely helpful, acted decisively with respect to an appropriate course of action, explained things clearly and in a friendly manner, and above all acted with integrity. These are truly the hallmarks of an excellent organization. I am quite impressed and will highly recommend Erin Park Lexus to all Lexus owners or those considering the purchase or lease of a Lexus vehicle in the future. Very Well Done! More

Scott always takes care of all my needs. He is very professional and courteous and knowledgeable . I always get the VIP treatment. I would highly recommend Erin park Lexus professional and courteous and knowledgeable . I always get the VIP treatment. I would highly recommend Erin park Lexus More

The service department at this dealership is world class. From the service team, Ryan, Paul, Scott and others to the wonderful Sid, who is the assistant parts and service manager, I feel welcome as a valued From the service team, Ryan, Paul, Scott and others to the wonderful Sid, who is the assistant parts and service manager, I feel welcome as a valued customer each and every time. Not having bought my vehicle at this dealership, they go out of their way to make sure that I get the recommended service without upselling as other dealerships do. They are accurate on their cost estimates and more importantly, on when the vehicle is ready. Most importantly, they react quickly and effectively when I need service or something done to the vehicle. Courtesy shuttles or vehicles are provided without any problem or hassle and they are open late to receive and pick up vehicles as well. I have nothing but praise for the Erin Park Lexus service team. They are the best! More

I got a big nail on one of my tires. The tricky part is that the nail is positioned in the most dangerous point of the tire that could result safety risks if not properly repaired, otherwise it's better to that the nail is positioned in the most dangerous point of the tire that could result safety risks if not properly repaired, otherwise it's better to replace the tire. The service manager, Sid, has done a good job together with the technicians by inside patching. It's not only a cost saving for me, but also the quality job that puts customer's safety first. Good Job, Sid! More

All these year I was using BMW and only reason I change for the 1st time because of Norman. Now I know the quality of Lexus. I love the dealership because of the friendliness and quality advice and expert for the 1st time because of Norman. Now I know the quality of Lexus. I love the dealership because of the friendliness and quality advice and expert customer service you have. I will never go to another dealer. My whole family loves your dealership and they enjoy coming for the service. Special thanks for Carly and Norman for their expert advice and service. More

walked into the showroon and was greeted by Fahmeed a few weeks ago. had an excellent overall experience, one that normally is not expected in car dealerships. Fahmeed was fantastic to deal with, patient, kn weeks ago. had an excellent overall experience, one that normally is not expected in car dealerships. Fahmeed was fantastic to deal with, patient, knowledgable, friendly and professional. he took the time to explain the various options and understand what we were looking for, made suggestions, was candid and honest in his advice and helped us get the right car and made it all happen. both Fahmeed and his manager Sean were extremely quick to come back to my emails and questions, were patient as I certainly took my time, were honest and open as I could see that clearly as I had done my due diligence on costs and the car etc and their promptness and honesty certainly made an impact on me. There was no nonsense here that you find generally picked up the car yesterday. for anyone looking for a lexus I would highly recmmend working with Fahmeed and Sean to get the car you want as the service todate as been absolutely exceptional and stellar. thanks for the great exprience guys. you certainly have changed my perception of buy a caring. cheers. More

One of the top 3 service experiences I have had. Not only did Scott meet my expectation’s he and his service team exceeded them. I look forward to enjoying my 99’ Rx-300 for several more years and I know wit did Scott meet my expectation’s he and his service team exceeded them. I look forward to enjoying my 99’ Rx-300 for several more years and I know with Scott and the service team I am in very good hands, well done. More

Brought car in for 2 recalls. In and out in less than 1 hour like Ryan said I would be. Washer fluid low light came on during drive there, which Ryan took care of as well. hour like Ryan said I would be. Washer fluid low light came on during drive there, which Ryan took care of as well. More