Erin Mills Mazda

Lost my trust!!! Very disappointed in their service. We went into purchase a new car and we were told a price which we said we needed to think about it. We were ready Very disappointed in their service. We went into purchase a new car and we were told a price which we said we needed to think about it. We were ready to pay that price, and was ready to make the deal the next morning; however the store was closed on Sunday. Monday, after work we went, and after LOOONG wait; we are ready to purchase and then we are told the price is $1000 more!!! We had the sales rep's paperwork that indicated the price and all of the sudden the price goes up????? Thanks for making it easy on myself and my family not to come shop at your dealership ever again. This is a loyal mazda customer who"s family owns 3 mazda vehicle and have been driving Mazda vehicle over 15 years. Never again walking in Erin Mills Mazda dealership again! More

AWESOME CUSTOMER SERVICE Let me start by saying that AFFAN the sales advisor was just simply amazing not only that he had very good knowledge about the product but also a very Let me start by saying that AFFAN the sales advisor was just simply amazing not only that he had very good knowledge about the product but also a very good way of explaining things.I went in there just to look but end up buying the car it is due to his very calm demeanour and friendly personality.I needed some time to take care of few things and he never forced or pressure me one way or the other rather he listened to my needs then qualified and recommended.i went in to to get Mazda 3 sport GX but end up getting the GT version due to his excellent listening and keen observation that what I was driving as I pulled into this dealership from start to finish he treated me and my family with great respect and care. in todays world where you have so many options to buy and sell product AFFAN made sure that I was making the right decision to invest in this prodcut.We need more staff members like him on all other dealerships as well.In financing MGR Paimaan was also amazing explaining the extended service policy as well as rust protection plan.Entire dealership sale staff was simply amazing will recommend this dealership to all my friends and defently will be back to buy my next MAZDA here. More

Excellent customer service I visited and was assisted by Iftakhar Ahmed and he explained everything to me so that I knew my options. He was extremely helpful and his customer se I visited and was assisted by Iftakhar Ahmed and he explained everything to me so that I knew my options. He was extremely helpful and his customer service was great. I would definitely refer people to him when wanting to purchase a car. More

Exceptional experience I recently purchased my Mazda 3 and Aman Soos made our purchase experience a smooth and flawless experience! Great service and would highly recommend I recently purchased my Mazda 3 and Aman Soos made our purchase experience a smooth and flawless experience! Great service and would highly recommend this dealership. More

Excellent Service and Extremely Welcoming Environment My name is Jeff, I have recently purchased a Mazda 3 2018 GS trim around 4 months ago and I'm in love with my car. Affan and Surab are the best guys i My name is Jeff, I have recently purchased a Mazda 3 2018 GS trim around 4 months ago and I'm in love with my car. Affan and Surab are the best guys in the dealership. Came in for service for the first time and they made me feel at home and welcoming. Service was all in all a 10/10 extremely satisfied. You do not want to go anywhere else but Erin Mills Mazda! Jeff More

I recommend this place Mr. Affan Hamid was very helpful and he did his best to sell us an excellent car . I appreciate the effort which done by all the team Mr. Affan Hamid was very helpful and he did his best to sell us an excellent car . I appreciate the effort which done by all the team More

Excellent Mr Affan Hamid (car salesman) was very helpful and made me help decide the most suitable car given my budget. I recommend Erin Mills very strongly to Mr Affan Hamid (car salesman) was very helpful and made me help decide the most suitable car given my budget. I recommend Erin Mills very strongly to potential buyers. More

These guys are crooks Do not take your car for service at this Mazda dealership. My husband took my daughter's Mazda3 in for an oil change recently and was told the brakes Do not take your car for service at this Mazda dealership. My husband took my daughter's Mazda3 in for an oil change recently and was told the brakes were "almost gone". Fearing for his daughter's safety, my husband okayed the service to replace the brakes. As my daughter was on vacation and could not be reached immediately, he did not consult her. Later, she told us that she had the brakes done as recently as October 2015 at a Midas centre where they would replace the brake pads and only charge for the service. Mazda charged over $600 for these new brakes - which probably were not "almost gone". They never showed him the worn brakes (although they could have showed him anything whether they were hers or not). This was not the only time they did unnecessary service. When the car was just over a year old, they told my daughter that the transmission fluid needed replacing. Another Mazda dealership told her that her transmission system was sealed and was part of the SkyActiv technology package and did not need replacing. Erin Mills did give her a credit for the dollar value of the service performed, but now she wonders if they even did the service. How many people EACH DAY are they hosing? More

Great experience everytime! Was car shopping for more than 4 months and couldn't find a compact sedan that I really liked and would enjoy over the long run. Happened to be in the Was car shopping for more than 4 months and couldn't find a compact sedan that I really liked and would enjoy over the long run. Happened to be in the area of Erin mills Mazda and decided to give the 3 a go. Was instantly surpised by the handling and agility of the car and once i saw the updated 2017 interior (Inspired by the 6), i was sold. My salesman, Affan Hamid, helped me a great deal in specing my car and getting me the best deal he could. he stayed after hours on a Saturday to help me finalize my purchase. It was great meeting a salesman who cares about his clients. Ever since the purchase i have visited the dealership twice for scheduled services and its great to be here. The staff is really friendly and helpful and i enjoy my time here. Would definitely recommend this dealership to anyone interested in Mazda's. More

Service Excellent and friendly people. Have been going since I bought the car. Timely and orderly way of understanding the customers and they never push you f Excellent and friendly people. Have been going since I bought the car. Timely and orderly way of understanding the customers and they never push you for products.Will go there all the time. More