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Erin Dodge Chrysler Jeep
Mississauga, ON
581 Reviews
Dealerships need five reviews in the past 24 months before we can display an overall rating.
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581 Reviews of Erin Dodge Chrysler Jeep
August 26, 2019
New Vehicle Purchase w/ trade in We have purchased a few vehicles with Erin Dodge and wouldn't think of going anywhere else. We have always dealt with Bo Harnam and Zain Sheikh. Bo ha We have purchased a few vehicles with Erin Dodge and wouldn't think of going anywhere else. We have always dealt with Bo Harnam and Zain Sheikh. Bo has always treated us like part of the family and provided exceptional service from walking us through each vehicle to finally purchasing the one that best fit our family. He always had the time to answer all questions even when he was on his day off. Zain has always been great walking us through the paperwork and answering all of our questions. The Erin Dodge family really made us feel like family and we wouldn't think of going anywhere else. We would happily refer them to friends, family and co-workers! ~Miranda & Chris More
by MirandaT
Employees Worked With
Bo Harnam, Zain Sheikh
August 24, 2019
Customer service Had the pleasure of purchasing a new car at this dealer. Ryan Martin Pat were amazing very professional no pressure I highly recommend this dealership Had the pleasure of purchasing a new car at this dealer. Ryan Martin Pat were amazing very professional no pressure I highly recommend this dealership More
by Joy
Employees Worked With
Zain Sheikh, Marty Anderson, Patterson Stratton, Ryan Hanani
August 19, 2019
Great Experience Michael Fallon was excellent from the time we entered the showroom, as was the entire staff. He listened to what our budget was and was very understa Michael Fallon was excellent from the time we entered the showroom, as was the entire staff. He listened to what our budget was and was very understanding knowing my husband is unwell. Staying late on a Friday after closing to make sure everything was in order. We did purchase and I can 't be happier with the service and the vehicle.. The Erin Dodge family made us feel like we counted, not just after the purchase but continue to make sure we are happy. Thank you Michael and all the staff. Would highly recommend Erin Dodge. Mary Lou More
by Great Experience
Employees Worked With
Tina Jeffers, Kevin Persaud, Michael Fallon
August 16, 2019
2019 Wrangler S 2 dr Thank you Ola for your professionalism, knowledge, recommendations and pleasant demeanor! Every interaction with Ola was stress free; from vehicle rev Thank you Ola for your professionalism, knowledge, recommendations and pleasant demeanor! Every interaction with Ola was stress free; from vehicle reviews, to the financial details. Ola even got the "loyalty program" sorted with the parts department so that we could get the side rails the next day. Our new vehicle was ready and waiting at the agreed to time. Thanks Tina for your help and patience through the process. I have been a customer of Erin Dodge for years; buying vehicles and getting service done. Kendra is always a great communicator. We recently had a challenging service issue and the entire service team went above and beyond to sort it out! Thank you all! More
by D from Mississauga
Employees Worked With
Tina Jeffers, Peter Tamminga, Kendra Slade, Ola Bilyk
July 19, 2019
Great salesman - Ask for Jimmy Falon Jimmy gave excellent advice and service even though we didn’t end up buying - he was great to deal with - you should visit if you want a car/truck/ Jimmy gave excellent advice and service even though we didn’t end up buying - he was great to deal with - you should visit if you want a car/truck/ More
by Grahama2
Employees Worked With
Michael Fallon
July 19, 2019
well looked after Yes, I understand that the dealership was making a sale, but I was treated with respect and all my concerns were addressed. Bo ensured that my experie Yes, I understand that the dealership was making a sale, but I was treated with respect and all my concerns were addressed. Bo ensured that my experience was positive as he address all details necessary to complete transactions. he went above and beyond what I would have considered necessary. Thank you Bo, Tina, Nicole and Erin Dodge Chrysler, well done! More
by JAS
Employees Worked With
Bo Harnam, Tina Jeffers, Nicole Anderson
July 17, 2019
Helpful, Courteous, Knowledgeable and Efficient! I spent the day car shopping, doing what I though was just window shopping. Erin Dodge Chrysler Jeep was probably the 4th dealership of the day and I I spent the day car shopping, doing what I though was just window shopping. Erin Dodge Chrysler Jeep was probably the 4th dealership of the day and I was met with an eagerness to assist and clear desire to match me with the vehicle I was looking for. Bo Harman was exceptional in walking us through the vehicle features, pricing etc. There was none of the usual salesman back and forth. Half hour into the visit I knew my window shopping was done and that I would be buying a car there that day. What I didn't realize is that they would take into account that I was coming in from out of town and would do everything possible to get me behind the wheel the same day. Truly exceptional service right across the dealership. More
by Lady G
Employees Worked With
Bo Harnam, Tina Jeffers, Nicole Anderson, Marty Anderson, Kyle Costa
July 11, 2019
Unprofessional and disrespectful Completely unprofessional. My father and I came into the store to buy a part for a chrysler aspen 2008. The part was defective and tried to return i Completely unprofessional. My father and I came into the store to buy a part for a chrysler aspen 2008. The part was defective and tried to return it. I come into the store to return it and they state that it is not refundable when they never said that before purchasing. The manager begins to tell me how it is written on the bill of sale which is provided after purchase. How am I supposed to know that a part isnt refundable until I pay... the part was not refunded and I talked to chrysler and they cant do anything because the company is privately owned. The manager John BotIeho was arguing with me stating that customer is wrong and he would not return the part. Also Kevin Pershad the part sales representative never stated the part was not refundable. I would like from the owner of this company to contact me to talk about this matter since hes employees cant face me and professionally talk about a matter without kicking me out of the store when I wanted to basically teach them that they are supposed to tell customers that parts are not refundable. Bad location horrible customer service and some workers were staring at me giving me rude looks. John also gave me chryslers number when it was wrong and he also knew that they would not help with my matter. I have our phone calls recorder and when I came into the store I recorded him with his notice and still was very rude unprofessional and disrespectful. More
by Sami
Employees Worked With
Some lady who never stated her name and kicked me out of the store , John Botelho, Kevin Persaud
June 09, 2019
Tire Pressure Light Went in this past Saturday as my tire pressure light came on. Instead of checking to see if there could possibly be a nail in the tire one of the guys Went in this past Saturday as my tire pressure light came on. Instead of checking to see if there could possibly be a nail in the tire one of the guys from the quick lube came over and just checked the tire pressures and just topped up the one low tire. Well needless to say the tire pressure light came back on, so now I have to take my car in to be properly at. Definitely won't be wasting my time with Erin Dodge again More
by shannjam
Employees Worked With
Quick Lube Guy
June 04, 2019
Repairing my jeep Had my jeep act up on the weekend. I booked an appt online with service advisor Chris and once at the dealership Chris treated me with white gloves. I Had my jeep act up on the weekend. I booked an appt online with service advisor Chris and once at the dealership Chris treated me with white gloves. It was a quick diagnosis and he kept me informed on how the repair was going. I was back on the road in no time. More
by Jeepj
Employees Worked With
Chris McDonough
